Cruised four times on Virtuosa and one cruise om the Seascape, love the modern ships, shiny and clean, great staff, good food lovely cabins, stayed in interior, balcony, balcony aurea and yacht club…i... Leggi di più
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Not a bad first cruise but some things felt lacking. The information given when onboarding was very lack luster. Booking flights though MSC was not a good experience as we ended up all sitting in dif... Leggi di più
A huge 'Thank You' to everyone on MSC World America for a wonderful Caribbean cruise last week. The Ship itself is absolutely stunning - everything you could possibly wish for. The staff were fantasti... Leggi di più
Our second MSC Cruise and it was just as amazing as last year on Seaview. The professionalism of onboard staff, the quality of the food and dining experience, the beautiful balcony cabin, the cle... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
MSC Cruises, offer unforgettable holiday experiences, visiting breathtaking destinations, and providing the finest hospitality and entertainment. We sail year-round in the Mediterranean and Caribbean, offering convenient fly & cruise packages with established airlines from Dublin. Our sensational itineraries also include the Emirates, North and South America, South Africa, Asia and Northern Europe cruises from Southampton. At MSC Cruises, our purpose is to provide our guests with memorable experiences, whilst honouring the ocean we sail and the places we visit
Informazioni di contatto
4,3
Eccellente
2K recensioni
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Risposta di MSC Cruises – Ireland
Thank you for taking the time to share your feedback. We are sorry to learn that the onboard atmosphere felt too busy and noisy for your preferences. We appreciate that guests have different expectations when it comes to the level of activity and entertainment available throughout the ship. Your comments have been internally shared as part of an internal review. We hope to welcome you onboard again in the future.
With thanks,
MSC Cruises UK & Ireland
Being our first cruise
Being our first cruise, we felt this was a great choice for us. The ship was a good size so wasn't overwhelming and the destinations were great. The staff were friendly and professional and food was excellent.
1 giugno 2026
Risposta di MSC Cruises – Ireland
Thank you for your positive feedback. We’re delighted that you enjoyed your time on board and appreciate you sharing your experience. We hope to welcome you back on another MSC cruise soon.
With thanks, MSC Cruises
A greater focus on the choice in the…
A greater focus on the choice in the restaurant free internet and a return flight at an earlier time
14 giugno 2026
Four countries in seven days not bad....
Four countries in eight days/seven nights not bad....
13 giugno 2026
Risposta di MSC Cruises – Ireland
We’re delighted to hear that you had such a wonderful experience with MSC Cruises. Thank you for taking the time to share your feedback. We look forward to welcoming you back on board soon.
With thanks, MSC Cruises
Amazing experience on MSC World America
Staff were so helpful and welcoming and could not do enough to make you feel at home on the cruise especially Alfredo and Danilo in the bar who went above and beyond for us everytime we visited them. Also Laurence in the butchers cut was amazing and great fun.
6 giugno 2026
Risposta di MSC Cruises – Ireland
It’s lovely to hear that you enjoyed your cruise with us. Thank you for choosing MSC Cruises and for sharing your kind feedback. We hope to see you on board again soon.
With thanks, MSC Cruises
The staff on MSC are amazing 🤩
14 giugno 2026
Risposta di MSC Cruises – Ireland
It’s wonderful to know you had such an enjoyable time on board. Thank you for taking the time to share your feedback. We hope to see you again soon.
With thanks, MSC Cruises
From start to finish it was fantastic
14 giugno 2026
Risposta di MSC Cruises – Ireland
Thank you for your positive feedback. We’re delighted that you enjoyed your time on board and appreciate you sharing your experience. We hope to welcome you back on another MSC cruise soon.
With thanks, MSC Cruises
I really enjoyed all the ports we…
I really enjoyed all the ports we visited and the food,entertainment,and staff were excellent the ship was really well maintained.there was excursions available if you wanted just overall a great experience.
14 giugno 2026
Risposta di MSC Cruises – Ireland
We’re delighted to hear that you had such a wonderful experience with MSC Cruises. Thank you for taking the time to share your feedback. We look forward to welcoming you back on board soon.
With thanks, MSC Cruises
Risposta di MSC Cruises – Ireland
We appreciate you taking the time to let us know about your experience. It’s disappointing to hear we fell short of expectations, and your comments will be reviewed carefully to ensure we continue to enhance our service.
With thanks, MSC Cruises
Not what was expected
Maybe I expected better but ship was smaller than anticipated and explanations of what to do and expect were not easy to find.
Food could have been much much better
All staff were super helpful
6 giugno 2026
Risposta di MSC Cruises – Ireland
Thank you for sharing your thoughts with us. We regret to hear of your disappointment and appreciate you bringing this to our attention. Your feedback will be passed to our teams to help us deliver a better experience for our future guests.
With thanks, MSC Cruises
Risposta di MSC Cruises – Ireland
It’s lovely to hear that you enjoyed your cruise with us. Thank you for choosing MSC Cruises and for sharing your kind feedback. We hope to see you on board again soon.
With thanks, MSC Cruises
Lovely experience and staff but I would
Lovely experience and staff are lovely. I would have hoped for better directions and signs especially at the start as it was quite frustrating trying to find things without much or any direction. The pools were quite overpacked aswell as the sun loungers but it was nice when we did get in. The itinerary was lovely. The sea day was quite rough and a lot of people were seasick, so I would keep in mind for bringing sea sick tablets or bands. The food was nice and there was always something to do which was good as you weren’t left bored. Buffet is quite chaotic and hard to navigate but there is options for sit down which was nice too. Food was lovely aswell as the choice of drinks. Disembarkment and embarkment was quick everyday and easy to go through. My MSC card was actually completely scratched off from the pool water and reception had a new one for me in less then two minutes which was incredible as I didn’t have to miss the embarkment that day. The theatre shows were amazing. The outfit attire isn’t as serious as I thought, half wore casual and the other half were more done up. Bathrooms around the cruise were always clean and you were never waiting long. They have movies on your room TV. We bought one for the sea day as the Pools were closed due to the roughness, it was €12. There wasn’t much choice but it was nice as an option too.
6 giugno 2026
Risposta di MSC Cruises – Ireland
It’s wonderful to know you had such an enjoyable time on board. Thank you for taking the time to share your feedback. It’s disappointing to hear where we fell short of expectations, and your comments will be reviewed carefully to ensure we continue to enhance our services. We hope to see you again soon.
With thanks, MSC Cruises
Amazing experience.I will recommend MSC…
Amazing experience.I will recommend MSC to my friends and colleages/ family.
Staff , crew are hardworking, friendly , polite.
Service v good, enjoy every single day/ night all the activities.
10 giugno 2026
Risposta di MSC Cruises – Ireland
It’s lovely to hear that you enjoyed your cruise with us. Thank you for choosing MSC Cruises and for sharing your kind feedback. We hope to see you on board again soon.
With thanks, MSC Cruises
Ship felt too busy when at sea
Ship felt too busy when at sea, toilets stopped flushing and no hot water for showers another day, Waiter staff fantastic and could not be faulted same as cleaning staff for cabin, pool very small
10 giugno 2026
Risposta di MSC Cruises – Ireland
Thank you for sharing your experience. We’re sorry to hear that your cruise did not meet the high standards we aim to provide. Please rest assured your feedback has been noted for internal review and improvement.
With thanks, MSC Cruises
Only issue was that there was only 1…
Only issue was that there was only 1 type of sugar free cans which was coke zero. A Diabetic would be really restricted in what mixers they could use. Please do sprite zero, fanta zero and slimline tonic!!
13 giugno 2026
Risposta di MSC Cruises – Ireland
We’re very sorry to hear that our sugar free drink variety didn’t meet your expectations. Your feedback is important to us, and we’ll take your comments onboard as we continue working to enhance the experience for all our guests.
With thanks, MSC Cruises
Risposta di MSC Cruises – Ireland
It’s wonderful to know you had such an enjoyable time on board. Thank you for taking the time to share your feedback. We hope to see you again soon.
With thanks, MSC Cruises
Lovely onboard staff
10 giugno 2026
Risposta di MSC Cruises – Ireland
Thank you for your positive feedback. We’re delighted that you enjoyed your time on board and appreciate you sharing your experience. We hope to welcome you back on another MSC cruise soon.
With thanks, MSC Cruises
The ship is fantastic
The ship is fantastic, plenty of options ( Bars, pools etc) most of the staff are fantastic and helpful. I do highly recommend .
13 giugno 2026
Risposta di MSC Cruises – Ireland
It’s wonderful to know you had such an enjoyable time on board. Thank you for taking the time to share your feedback. We hope to see you again soon.
With thanks, MSC Cruises
Risposta di MSC Cruises – Ireland
We’re delighted to hear that you had such a wonderful experience with MSC Cruises. Thank you for taking the time to share your feedback. We look forward to welcoming you back on board soon.
With thanks, MSC Cruises
The cruise were clean
The cruise were clean, staffs are friendly and nice.
Cabin is a bit old. Shower area is very small.
13 giugno 2026
Risposta di MSC Cruises – Ireland
We’re very sorry to hear that your recent cruise didn’t meet your expectations. Your feedback is important to us, and we’ll take your comments onboard as we continue working to enhance the experience for all our guests.
With thanks, MSC Cruises
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