Cruised four times on Virtuosa and one cruise om the Seascape, love the modern ships, shiny and clean, great staff, good food lovely cabins, stayed in interior, balcony, balcony aurea and yacht club…i... Leggi di più
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Not a bad first cruise but some things felt lacking. The information given when onboarding was very lack luster. Booking flights though MSC was not a good experience as we ended up all sitting in dif... Leggi di più
A huge 'Thank You' to everyone on MSC World America for a wonderful Caribbean cruise last week. The Ship itself is absolutely stunning - everything you could possibly wish for. The staff were fantasti... Leggi di più
Our second MSC Cruise and it was just as amazing as last year on Seaview. The professionalism of onboard staff, the quality of the food and dining experience, the beautiful balcony cabin, the cle... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
MSC Cruises, offer unforgettable holiday experiences, visiting breathtaking destinations, and providing the finest hospitality and entertainment. We sail year-round in the Mediterranean and Caribbean, offering convenient fly & cruise packages with established airlines from Dublin. Our sensational itineraries also include the Emirates, North and South America, South Africa, Asia and Northern Europe cruises from Southampton. At MSC Cruises, our purpose is to provide our guests with memorable experiences, whilst honouring the ocean we sail and the places we visit
Informazioni di contatto
4,3
Eccellente
2K recensioni
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A great Cruiseline
Cruised four times on Virtuosa and one cruise om the Seascape, love the modern ships, shiny and clean, great staff, good food lovely cabins, stayed in interior, balcony, balcony aurea and yacht club…if yiu can try yacht club, amazing experience. Next 4 cruises are booked, with the new World Asia next in december 26…cruises for the whole family, lots to do
29 settembre 2026
Non scritta su invito
This is our 4th cruise on MSC, a fabulous time!
This is our 4th cruise on MSC. Having sailed on Seaview, Grandiosa, and now twice on World Europa. We really enjoyed all our cruises but this has been our favourite cruise to date for our second time on World Europa! The staff have been incredible on board especially in the Mexican restaurant, the Elixer Bar, the Top Exclusive solarium and bar, the Chefs Kitchen restaurant, Butchers Cut, the Fizz Champagne bar and the Speakeasy. Such a great time in the Speakeasy!
Special shout out to Giovanna in the Elixer Bar, she is an amazing human. We love the cocktails, music and atmosphere of the Elixer.
If I had one minor issue its on the buffets, they are so busy and feel cramped at times, but this was mainly on embarkation day and the sea day. Food offering at the buffet needs to be increased too! Perhaps some nice Asian cuisine? Thai? Malay? Philippines? With all the staff on board from Asia, surely this could be arranged. :-D
We've already booked onto the new MSC World Asia for 2027! Can't wait to see this new ship!
Thanks to all the staff on board World Europa that made our holiday great!
11 settembre 2026
Non scritta su invito
Disappointing family cruise experience
Spent a lot of money on first family cruise around Mediterranean. Not a relaxing experience at all. Chaotic scenes in the buffet area. Difficult to get breakfast table at times. Woke up at 7am by maintenance staff dismantling the balcony with hammers followed by hosing down the area with our clothes hung over chairs. Made a complaint and receptions response was it was necessary works. Never again.
21 agosto 2026
Non scritta su invito
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Good value for money
21 giugno 2026
Risposta di MSC Cruises – Ireland
We're glad to hear you found our offering to be a good value. Your feedback is truly appreciated, and we thank you for sharing your positive experience with us.
With thanks,
MSC Cruises UK & Ireland
Risposta di MSC Cruises – Ireland
We're happy to hear that our port stops enhanced your experience. We appreciate your positive feedback!
With thanks,
MSC Cruises UK & Ireland.
The itinerary the cruise was visiting
The itinerary the cruise was visiting. Friendliness of the staff. And just a little Bit of luxury. Highly recommend the Iceland and norway cruise. Love every minute
21 giugno 2026
Risposta di MSC Cruises – Ireland
It’s lovely to hear that you enjoyed your cruise with us. Thank you for choosing MSC Cruises and for sharing your kind feedback. We hope to see you on board again soon.
With thanks, MSC Cruises
Our first cruise adventure
It's was our first MSC cruise. I have to say it was a great experience and a great holiday adventure.
From the enormity of the ship, staff, cabin, novelty, excursions , exploring the ship , standard of food and drinks.
When you break all that down to the price paid per person per day. Although dearer than a normal holiday. It was definitely worth spending extra for the experience was exceptional
14 giugno 2026
Risposta di MSC Cruises – Ireland
We are so happy to hear that your first cruise with us was a great experience and a wonderful holiday adventure! We truly appreciate you highlighting the ship's enormity, our staff, the cabin, novelty, excursions, and the standard of food and drinks. It’s fantastic to know that you found the experience exceptional and worth it. Thank you for sharing your positive feedback!
With thanks,
MSC Cruises UK & Ireland
Excellent Cruise
This was amazing cruise, fantastic ship, excellent staff and many happy memories' to share with family and friends!
22 giugno 2026
Risposta di MSC Cruises – Ireland
It’s wonderful to know you had such an enjoyable time on board. Thank you for taking the time to share your feedback. We hope to see you again soon.
With thanks, MSC Cruises
Too many people
Too many people
Too few pools for amount of people. water was discolored from suncream
staff very friendly
buffet average but sufficient
22 giugno 2026
Risposta di MSC Cruises – Ireland
Thank you for sharing your feedback. We are pleased to hear that you found our crew members friendly and that the buffet met your needs. We appreciate that onboard facilities can feel busy during peak times, particularly on popular sailings, and we are sorry if this affected your enjoyment. Your comments regarding the pool areas have been internally shared as part of an internal review. We hope to welcome you onboard again for an even more enjoyable experience.
With thanks,
MSC Cruises UK & Ireland
Memory making experience as we grow old together
It was a wonderful holiday and ww created very memorable memories we will treasure in the years to come
8 giugno 2026
Risposta di MSC Cruises – Ireland
Thank you for your positive feedback. We’re delighted that you enjoyed your time on board and appreciate you sharing your experience. We hope to welcome you back on another MSC cruise soon.
With thanks, MSC Cruises
Nice cruise but food disappointing
I really enjoyed the cruise. The staff were exceptional and friendly. As for the ship. It was very confusing to find your way around. I think all guests should have a map either on their app or by paper so you know exactly where you’re going I spend more time hopping on and off the lifts thinking the places I want to go to were on other floors then the one I was on and only discovered once I got off the lift and walked over to the map, which was too far away from the lift The food is extremely bad the entertainment is very good and the ports are very good but entertainment and food go hand-in-hand to make any cruise exceptional while they entertainment was excellent. The food was so bad even Beat.
27 giugno 2026
Risposta di MSC Cruises – Ireland
We’re grateful for your feedback and will use it to make things even better. We’re sorry that aspects of your dining experience and navigating the ship were not to your satisfaction. Please rest assured your comments will be reviewed by the appropriate teams for future improvements to be made in these areas.
With thanks, MSC Cruises
Excellent food cocktails and staff are…
Msc World Europa is an amazing ship. Some many activities and bars to chose from. Excellent food cocktails and staff are so polite and friendly. Highly recommend
27 giugno 2026
Risposta di MSC Cruises – Ireland
We’re delighted to hear that you had such a wonderful experience with MSC Cruises. Thank you for taking the time to share your feedback. We look forward to welcoming you back on board soon.
With thanks, MSC Cruises
It was wonderful life experience …
It was wonderful to experience everything MSC had to offer.
7 giugno 2026
Risposta di MSC Cruises – Ireland
It’s lovely to hear that you enjoyed your cruise with us. Thank you for choosing MSC Cruises and for sharing your kind feedback. We hope to see you on board again soon.
With thanks, MSC Cruises
Noisy Cabin
Cabin allocated was inappropriate. We were made promises that were not kept.
27 giugno 2026
Risposta di MSC Cruises – Ireland
We’re very sorry that you were disturbed by noise during your cruise. While a certain level of sound can be expected due to ship movement and activity, we appreciate how disruptive this can feel and will take your feedback into consideration for future improvements.
With thanks, MSC Cruises
Risposta di MSC Cruises – Ireland
It’s wonderful to know you had such an enjoyable time on board. Thank you for taking the time to share your feedback. We hope to see you again soon.
With thanks, MSC Cruises
Risposta di MSC Cruises – Ireland
We appreciate you sharing your thoughts regarding the quality of food onboard, we are very disappointed that the food was not to your liking. As we are sure you can appreciate, food taste is a subjective matter and we do try to cater, as much as possible, to different guests taste, however we appreciate all feedback given to us and will feed this back to the relevant department for review. With thanks, MSC Cruises
Risposta di MSC Cruises – Ireland
Thank you for your positive feedback. We're so glad you enjoyed the itinerary, the excellent weather, and found our ship's staff friendly. We hope to welcome you back on another cruise soon.
With thanks,
MSC Cruises UK & Ireland
Very helpful and friendly staff
24 giugno 2026
Risposta di MSC Cruises – Ireland
Thank you for your positive feedback. We’re delighted that you enjoyed your time on board and appreciate you sharing your experience. We hope to welcome you back on another MSC cruise soon.
With thanks, MSC Cruises
The complete professonalism of the staff ,and company to ensure your experience is the best ever is outstanding
The ease of embarking and disembarking was just so smooth; the cabins were fantastic, clean and spacious, and the Cabin attendant was there to answer or help us with any issue that may have arisen.
The food was lovely in the buffet but actually jumped up at least another level, if not two, in the restaurants. The MSC staff on this ship, Splendidia, were outstanding, so polite, easy to deal with, and always courteous. They made this cruise the great experience we had; they couldn't be more helpful all the time. It's hard to believe how hard they work to ensure we had the cruise of a lifetime
22 giugno 2026
Risposta di MSC Cruises – Ireland
We’re delighted to hear that you had such a wonderful experience with MSC Cruises. Thank you for taking the time to share your feedback. We look forward to welcoming you back on board soon.
With thanks, MSC Cruises
Risposta di MSC Cruises – Ireland
We're so happy to hear our team provided excellent service. We appreciate your kind words!
With thanks,
MSC Cruises UK & Ireland
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