Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 4 stelle su 5

This would have gotten a 5 but there was a problem with delivery. The company made it right but it wasn’t perfect. Happy with my purchase and the customer service is outstanding!

Valutata 5 stelle su 5

I’m an international customer (USA). I purchased 3 items. Two items were in one store. The other in the other store. The Super Stars on their Support team sent three emails to ensure I was OK w... Leggi di più

Valutata 5 stelle su 5

In need of an old Mavic spoke of proprietary design which appear to be as rare as hens teeth. Mountain Mania had one in stock and luckily was in rideable distance to collect. Friendly staff in the... Leggi di più

Valutata 3 stelle su 5

Took rear wheel in for spoke tightening and was verbally quoted £20. Picked up and charged £40. Accepting that a verbal quote is an estimate but 100% uplift without any explanation as to why is not go... Leggi di più

Dettagli dell'azienda

  1. Negozio di biciclette
  2. Servizio di noleggio biciclette
  3. Officina di riparazione biciclette

Scritti dall'azienda

Oxfordshire's & Hertfordshire's leading cycle shops that specialise in all bike including Electric, Road and Mountain.


Informazioni di contatto


3,9

Molto buono

TrustScore 4 su 5

101 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Good

One of the few places with the item in stock, and still a good price. Speedy despatch and delivery, tracking would have been nice but no worries.

22 agosto 2022
Valutata 5 stelle su 5

excellent

Ordered item two weeks ago failed to come phoned them, was posted on time but failed to be delivered even though tracked as lost by Royal Mail, replacement sent out straight away and received ok

Thank you Abbey

4 agosto 2022
Valutata 5 stelle su 5

Placed our order

Placed our order, despatched quickly and received when we expected it. Some companies advertise parts ex-stock and take your money and don’t supply but Mountainmania actually supplied. Will definitely use again.

29 aprile 2022
Valutata 5 stelle su 5

Perfect, thanks

Great online shopping experience. I received my bike parts very quickly. They're in perfect condition, packaged well and great price. Thanks

18 aprile 2022
Valutata 1 stelle su 5

Item not as described and slow shipping

Ordered on Sunday and they took my payment on Sunday. No shipping info Monday, nothing still on Tuesday so I phoned and was told ‘oh yes, your order is shipping today, so you should have it around Thursday’. Then I get a phone call on Thursday ‘we’re just packing your order and noticed that the web site didn’t have the correct information: the item is ex-demo and has some chips and that’s also why it’s in the sale, so there’s no further discount either’. So they didn’t ship until I chased, then still didn’t ship when they said they would and then told me the item was damaged and it arrived more than a week after I ordered it.

I can see these guys get a lot of good reviews and I don’t usually like to leave bad reviews, but I keep getting an email asking for a review, so here is an honest one.

18 marzo 2022
Logo di Mountainmania

Risposta di Mountainmania

Hi Iain,

We're sorry you haven't had a satisfactory experience. There was an error in the listing which didn't mention the small marks to the top of the bar, however that was the reason for the 25% discount. This is why we chose on this occasion to give you a call and email some additional images over so you could confirm you were happy with them.

I can see from our records that your order was placed on Sunday the 6th, dispatched on Friday the 11th and delivered on Monday the 14th. Our website states 7-10 day shipping, so this does fall well within our usual shipping times.

If you have any other issues please don’t hesitate to get in touch and we will do what we can to help, obviously we don’t want any of our customers left unhappy.

Regards,

Mountain Mania Cycles

Valutata 5 stelle su 5

Great Bike Shop

The guys are super friendly, knowledgeable and nothing is too much trouble. Fast delivery. Also made a trip to visit the shop in person and once again the staff were extremely helpful. Great shop with some great products, awesome service. Will visit again soon. Thanks guys

19 febbraio 2022
Valutata 5 stelle su 5

Great Customer Service

Great Customer Service. I’ve purchased bike part in the afternoon and next day in the morning I had it at my doorstep. Competitive prices, express delivery and a wonderful experience overall. I could not ask for more. Will definitely be back. Thank you!

15 febbraio 2022

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