This would have gotten a 5 but there was a problem with delivery. The company made it right but it wasn’t perfect. Happy with my purchase and the customer service is outstanding!
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I’m an international customer (USA). I purchased 3 items. Two items were in one store. The other in the other store. The Super Stars on their Support team sent three emails to ensure I was OK w... Leggi di più
In need of an old Mavic spoke of proprietary design which appear to be as rare as hens teeth. Mountain Mania had one in stock and luckily was in rideable distance to collect. Friendly staff in the... Leggi di più
Took rear wheel in for spoke tightening and was verbally quoted £20. Picked up and charged £40. Accepting that a verbal quote is an estimate but 100% uplift without any explanation as to why is not go... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Oxfordshire's & Hertfordshire's leading cycle shops that specialise in all bike including Electric, Road and Mountain.
Informazioni di contatto
62 Wantage Road, OX11 0BY, DIDCOT, Regno Unito
- 01235 759366
- sales@mountainmania.co.uk
- mountainmania.co.uk
3,9
Molto buono
101 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Easy purchase
They had just what I needed in stock quick delivery and my wife’s bike is back on the road.
13 luglio 2023
Excellent site, moins fluide à l’international
Pour un achat en Angleterre, j’aurais sûrement mis 5 étoiles. Mais pour la France, il faut obligatoirement passer par PayPal pour que la commande fonctionne. Ils subissent également les choix de leur gouvernement qui, malheureusement rallongent les délais de livraisons et occasionnent des frais et taxes avec la douane.
Autrement, le produit est conforme et de qualité. Le suivi est également sérieux. Tout comme le service client. Le site, comme le stocker glissé dans la commande, respire la passion du vélo.
Merci.
30 giugno 2023
Great service
25 giugno 2023
Received item without delay, carefully packaged, In a good condition, and at the best price.
An easy and uncomplicated website to navigate.
The part was straightforward to find & order.
I received my item without delay, carefully packaged, In a good condition, and at the best price.
If I need anything else and Mountain Mania Cycles have it in stock, I will order again.
Thank You.
25 giugno 2023
Item arrived quickly is a perfect fit…
Item arrived quickly is a perfect fit and has transformed my riding experience
10 maggio 2023
I bought the wrong back cassette for my…
I bought the wrong back cassette for my mountain bike, it arrived quickly, and had no problem sending back and getting a refund, will use again.
14 aprile 2023
Had the part I was struggling to find
Had the part I was struggling to find, good price and good delivery time
13 aprile 2023
It's was simple and painless
It's was simple and painless, I found what I needed, I paid, they sent it and I fitted it, job done.
2 marzo 2023
Excellent service
Excellent service and products reasonably priced, and speedy delivery.
27 febbraio 2023
Received wrong item and no communication
received the item on the 4th February 2023 and its not the same model that i ordered. I ordered an "AirZound 3" and I just got the original "AirZound" in a tatty box?
I emailed the address that states on the email i received that you can respond to it and nothing?
I asked them to explain it and i sent photos and nothing?
Its now 14th February 2023.
Strange
1 febbraio 2023
Risposta di Mountainmania
Hi There,
Thankyou for taking the time to leave us feedback, good or bad.
We did reply to your original email, however clearly you never received this.
A store manager has sent you a second, direct email in response, however please feel free to call us on 01993 842396 if this is preferred.
Many thanks,
Mountain Mania Cycles
I needed a new cassette in a rush and I…
I needed a new cassette in a rush and I am pleased to say that they got it out on the day ordered and I received it the following day. Great service. Thanks a lot guys, really appreciated it
26 gennaio 2023
Reasonable priced and good quality with…
Reasonable priced and good quality with quick delivery
2 novembre 2022
Ordered item on 22nd August paying…
Ordered item on 22nd August paying nearly £7pp. Chased by email but no response. Item was finally dispatched week later on 30th August. No apology, contact or explanation as to why it had taken over a week to dispatch. I had needed the item urgently, arrived to late to be useful.
22 agosto 2022
Great Customer Service
The customer service and communication from the online team was fantastic from initial enquiry to shipment of the order.
1 settembre 2022
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.