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Motorpoint - Swansea Recensioni 

858
TrustScore 4.5 su 5

4,6

Swansea Enterprise Park, Samlet Road, SA7 9AG Swansea, Wales, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I was taken care of as soon as I entered by professional caring staff who were very helpful and patient with me and provided me with everything I wanted to know and put me at ease by not rushing me wi... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Excellent customer service, full service 4 year old high spec car purchased at 7k less than main dealer offer. Also gave me same trade-in price main dealer offered against 1 year younger car costing 7... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We dealt with Alex once we found the car we wanted. Alex was very polite, respectful, funny and helpful. He was very knowledgeable and what he wasn’t sure about he always checked and returned with a p... Leggi di più

L'azienda ha risposto

Valutata 2 stelle su 5

zero communication when trying to contact aftersales. cannot fault Keiron when attending store was helpful but when tried to ring store after a few days frustrated being on phone for at least 30mins... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Rivenditore di auto
  2. Rivenditore di auto usate

Scritti dall'azienda

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Scritti dall'azienda

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Informazioni di contatto

  • Swansea Enterprise Park, Samlet Road, SA7 9AG, Swansea, Wales, Regno Unito

  • 01792 620927
Promotion box for Motorpoint - Swansea

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4,6

Eccellente

TrustScore 4.5 su 5

858 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,6

Tutte le recensioni

(858)

6222 recensioni negli ultimi 12 mesi

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Valutata 4 stelle su 5

Very easy in and out just over an hour …

Very easy in and out just over an hour Lucas was very professional and pleasant he answered all my questions and I definitely use Motorpoint again

3 giugno 2026
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Risposta di Motorpoint - Swansea

We're so pleased you had an easy experience and found our team professional and helpful. We appreciate your kind words!

Thank you
Motorpoint

Valutata 5 stelle su 5

Excellent customer service!

Excellent customer service. Staff were very helpful but gave us space and time. They were honest and gave good advice.

1 giugno 2026
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Risposta di Motorpoint - Swansea

We're so glad you had a positive experience with our team! Thank you for your kind words and valuable feedback.

Thank you
Motorpoint

Valutata 4 stelle su 5

Good service

Joe the salesman was very helpful and spent time getting me used to the car controls and information system. Overall a good experience.

4 giugno 2026
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Risposta di Motorpoint - Swansea

We're so glad our team was helpful and took the time to assist you with the car's controls. We appreciate your feedback!

Thank you
Motorpoint

Valutata 4 stelle su 5

Ben could not have been more helpful in…

Ben could not have been more helpful in helping me to find the right vehicle and sorting everything out. Collecting the vehicle however was a different story, it wasn't ready when it was supposed to be, the 12 volt battery had to be replaced and the battery for the plug in hybrid was not charged and we ended up having to come back several hours after the scheduled time to collect it which meant it took most of the day rather than an hour or so.

31 maggio 2026
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Risposta di Motorpoint - Swansea

Hi Melanie, thank you for taking the time to leave your review. I can confirm that what happened to you on your day of collection has been fully investigated and action put in place. We can only apologise for the experience you had as this is never what we want for our customers.

Valutata 1 stelle su 5

This was the worst experience of my life


This was the worst experience of my life. Do not buy a car from this dealer. I traveled 200 miles to collect a car, only to find major issues. For a car costing £19,654, the boot and one of the doors would not even close properly. When I questioned the salesman, he claimed this is a "common fault" on all Tesla Model 3,which is completely untrue.

Before traveling, I asked them nearly 10 times if the car was fully inspected, ready for collection, and fully charged since I had a 200-mile drive home. They assured me everything was perfect. Instead, they wasted my entire day and £50 in fuel. Do not trust this dealership or you will end up in the same situation.

3 giugno 2026
Non scritta su invito
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Risposta di Motorpoint - Swansea

Hello, we are so sorry to hear of your experience. Please rest assured that this will be fully investigated as this is certainly not how we want our customers to feel. I can only apologise for what has happened.

Valutata 5 stelle su 5

I would highly recommend motorpoint…

I would highly recommend motorpoint Swansea, amazing customer service so friendly makes your experience so calm and they go above and beyond and any questions you got they will answer them amazing service

28 maggio 2026
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Risposta di Motorpoint - Swansea

We're so happy to hear you had an amazing experience at our Swansea branch! We appreciate your kind words about our friendly team.

Thank you
Motorpoint

Valutata 5 stelle su 5

Kieran was absolutely fantastic

Kieran was absolutely fantastic, made me feel so welcome! Explained everything I needed to know about my new car and was able to pick it up the same day , would 100% recommend motorpoint Swansea

27 maggio 2026
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Risposta di Motorpoint - Swansea

We are so pleased to hear about your excellent experience. It's wonderful that we could make your car buying journey so smooth and efficient. Thank you for your kind recommendation!

Thank you
Motorpoint

Valutata 5 stelle su 5

Jodie was excellent.

Jodie was excellent.. looked after me and my dad.. She couldn't have been more helpful...Very impressed with her and all the team at Motorpoint

30 maggio 2026
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Risposta di Motorpoint - Swansea

We're so pleased to hear our team provided such excellent service. Thank you for your kind words and positive feedback!

Thank you
Motorpoint

Valutata 5 stelle su 5

Wernt pressurised to purchase a car…ka

Wernt pressurised to purchase a car asked iff u needed any help and let u get on with it until u wanted to ask questions about a car u fancied jodie was very good and helpful and sorted everything out for me when I purchased the car would definatley buy another car ftom motor point swansea

30 maggio 2026
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Risposta di Motorpoint - Swansea

We are so glad you appreciated our no-pressure approach and found our team helpful. We hope you enjoy your new car!

Thank you
Motorpoint

Valutata 5 stelle su 5

From start to finish a great and easy…

From start to finish a great and easy process. Our family have bought 3 cars from them in the last 6 months. I wouldn't use anyone else.

25 maggio 2026
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Risposta di Motorpoint - Swansea

We are so glad to hear your family had such a great and easy experience with us, especially after three car purchases! Thank you for your loyalty.

Thank you
Motorpoint

Valutata 5 stelle su 5

The whole experience was really…

The whole experience was really pleasant. The salesman Joe in motorpoint swansea made buying our new car very easy and explained everything really well. He was kind and patient throughout.

29 maggio 2026
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Risposta di Motorpoint - Swansea

We're so pleased you found your car buying experience pleasant and easy. We're glad our team was kind and patient throughout. Thank you for your feedback!

Thank you
Motorpoint

Valutata 5 stelle su 5

Very large selection of cars very…

Very large selection of cars very professional salesmen no force selling excellent service reasonable car prices no hassle problems

29 maggio 2026
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Risposta di Motorpoint - Swansea

We're delighted you found our car selection extensive and our team professional. Thank you for your positive feedback!

Thank you
Motorpoint

Valutata 5 stelle su 5

My wife and I were dealt with by Joe…

My wife and I were dealt with by Joe Helliwell at Swansea. He was extremely helpful asked what we needed in a car. We looked at available models and were supplied with the keys. We paid a deposit but changed our mind to another model the next day no issues changing test drives on both vehicles. The part exchange was good for our car.Stress free easy to deal with. I have no connection with the company or salesman and this is a genuine unbiased review of our experience car collected on 24/5/26.

27 maggio 2026
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Risposta di Motorpoint - Swansea

We are delighted to hear about your positive experience with us. It is wonderful to know that our team was helpful and made your car purchase stress-free. Thank you for sharing your genuine feedback.

Thank you
Motorpoint

Valutata 2 stelle su 5

Shocking aftercare

Took the car back with a few issues which they mostly fixed .. had scratches on front windscreen drivers side you can only see in a certain light which were bad ... the technician said he could see them but the manager refused to replace the glass ... also not complying with the 30 day consumer rights act

23 maggio 2026
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Risposta di Motorpoint - Swansea

Thank you for taking the time to leave your feedback. As discussed with you, while the glass does have some scratches, seen under certain lights and angles, it would pass an MOT test, and therefore passed our Motorpoint used car standard. Under the Consumer Rights Act, the car is of satisfactory quality and we have complied fully with the act.
I am sorry that we have not been able to resolve this issue to your satisfaction.

Valutata 5 stelle su 5

From start to finish my wife and I were…

From start to finish my wife and I were treated with respect by friendly and knowledgable personnel. The whole experience was very worthwhile ( and I got the car I've always wanted !)

26 maggio 2026
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Risposta di Motorpoint - Swansea

We are so pleased to hear you had a worthwhile experience and found our team friendly and knowledgeable. We're glad you got the car you always wanted!

Thank you
Motorpoint

Valutata 5 stelle su 5

It was made easy for us by Elliot the…

It was made easy for us by Elliot the sale adviser. He was very knowledgeable and made everything smooth with the sale.

9 maggio 2026
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Risposta di Motorpoint - Swansea

We're delighted to hear our sales adviser made your experience easy and smooth. Thank you for your kind feedback!

Thank you
Motorpoint

Valutata 5 stelle su 5

A great experience

Friendly and professional staff all round. From the moment we entered the showroom right through to completing the purchase of our Ford Kuga hybrid that we are most pleased with. It was lovely not to be pushed and allowed the space to make our minds up. Thank you Motorpoint. You made our experience most pleasant.

18 maggio 2026
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Risposta di Motorpoint - Swansea

We're so glad to hear you had such a pleasant experience with us! It's wonderful that our team provided professional and friendly service, and that you're pleased with your new car. Thank you for your kind feedback!

Thank you
Motorpoint

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