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Motorpoint - Newport Recensioni 

1656
•
TrustScore 4.5 su 5

4,6

Queensway Meadow Industrial Estate, NP19 4SS Newport, Gwent, GB

•

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Valutata 5 stelle su 5

Great customer service from the start. Staff were friendly and helpful but not at all pushy. We were offered hot drinks in their cafe and given plenty to check the car and decide if we wanted to go... Leggi di più

Valutata 5 stelle su 5

Lauren Fuller at the Newport branch was amazing. I was so grateful for kindness she showed me whilst making a car choice, nothing was to much trouble. when it came to picking up the car i dealt with a... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Huge array of cars with all types available. The personal service we received from Marc Williams was second to none.

Valutata 5 stelle su 5

The whole experience of buying a new car was so easy at Motorpoint. The salesman (Owain) at Motorpoint was very welcoming yet professional, he gave us the keys and left us to look over the car with n... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Rivenditore di auto
  2. anche in
  3. Rivenditore di auto usate

Scritti dall'azienda

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Scritti dall'azienda

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Informazioni di contatto

  • Queensway Meadow Industrial Estate, NP19 4SS, Newport, Gwent, Regno Unito

  • 01633 739362
Promotion box for Motorpoint - Newport

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4,6

Eccellente

TrustScore 4.5 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
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4,6

Tutte le recensioni

(1656)

6238 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

After dealing with CarWow and Motorway…

After dealing with CarWow and Motorway and wasting my time with their "offers" that never come anywhere near what they say when the auction happens, I got a valuation for my wife's mint 2024 Mini Cooper Sport Premium exceeding the above's quotes by almost £2k.

So booked in for 11am on Sunday at NewPort, uploaded all the required finance docs, driving licence, V5C and utility bill. Turned up to a very smart and organised outfit. The young chap we dealt with (can't recall his name unfortunately) was fantastic. Car was checked over, tech's plugged it in, and when he came back he was wow, the condition is immaculate.

Fast forward 10 mins, and money lands in my wife's account (over and above the finance settlement) and the finance settled by them.

Highly highly recommended, best EVER sale experience bar none

2 agosto 2026
Non scritta su invito
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Risposta di Motorpoint - Newport

We're absolutely thrilled to hear about your exceptional selling experience, especially after your previous frustrations with other platforms. It's wonderful that we could exceed your expectations with our valuation and provide such a smooth and efficient process. We're delighted that our team member made such a positive impression and that the sale was so quick and easy. Thank you for your high recommendation!

Thank you
Motorpoint Newport
Thank you
Motorpoint

Valutata 4 stelle su 5

Long wait as car wasn’t ready

Long wait as car wasn’t ready. Wasn’t valeted inside, mud on passenger seat and in drivers footwell. I suspect it had been valeted but was then taken to the workshop after the valet rather than the other way round. Constructive feedback for you I hope. Other than that very good service from the sales team. (Ewan) Newport. Cheers HW.

31 luglio 2026
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Risposta di Motorpoint - Newport

Thank you for your feedback. We sincerely apologise for the delay in getting your car ready and for the issues with the interior cleanliness. We appreciate you bringing this to our attention and are glad to hear the sales team provided good service!

Thank you
Motorpoint Newport

Valutata 5 stelle su 5

Jon was very helpful at Newport branch.

Jon was very helpful at Newport branch.
My only negative experience was trying to speak to the branch which took several attempts and waiting in the phone for over 20 minutes each time.

31 luglio 2026
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Risposta di Motorpoint - Newport

We're happy to hear Jon provided excellent service. We appreciate you bringing the phone wait times to our attention and will review our processes to improve accessibility.


Thank you
Motorpoint Newport

Valutata 5 stelle su 5

Chris Kettle guided me through the…

Chris Kettle guided me through the whole process of buying the vehicle from start to the purchase of the vehicle excellent service

25 luglio 2026
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Risposta di Motorpoint - Newport

We're so glad to hear that our team provided you with such excellent service throughout your vehicle purchase. We truly appreciate your kind words!

Thank you
Motorpoint Newport

Valutata 5 stelle su 5

Good service and helpful staff

Edwin did a great job in assisting me buy mine and his help with buying my daughter's cars. Helpful and good to deal with.

25 luglio 2026
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Risposta di Motorpoint - Newport

We're so pleased to hear that our colleague provided such great assistance with your car purchases. It's wonderful to know you found them helpful and easy to work with. Thank you for sharing your positive experience!

Thank you
Motorpoint Newport

Valutata 5 stelle su 5

Mike was very helpful

Mike was very helpful, friendly, & professional, and got everything done in a timely manner. I love my little car! Although, I do think some car mats would’ve been the icing on the cake - it’s the little touches. Thanks for sorting the sake of my car Mike!

28 luglio 2026
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Risposta di Motorpoint - Newport

We're so pleased to hear that our team member Mike was helpful, friendly, and professional, and that you love your car! We appreciate your feedback regarding the car mats; it's the little touches that make a difference.

Thank you
Motorpoint Newport

Valutata 5 stelle su 5

Straightforward !

A straightforward process from my arrival, to test drive and subsequent purchase.Didnt get hassled by staff and was provided with info and keys as and when I asked for them

27 luglio 2026
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Risposta di Motorpoint - Newport

We're so pleased to hear you found the process straightforward from arrival to test drive and purchase. It's great that you felt no pressure and received the information and keys as you needed them.

Thank you
Motorpoint Newport

Valutata 5 stelle su 5

Customer has to be happy.

great guy Tom Holland we dealt with, i hate cars but needed a new one, he was not pushy and you could tell making sure the customer was happy was the main thing, would buy from here again for sure, must mention the young lad Morgan as well, very helpful.

22 luglio 2026
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Risposta di Motorpoint - Newport

We're so pleased to hear you had such a positive experience with our team, especially since you dislike car shopping! It's wonderful to know that our colleagues made sure you were happy and weren't pushy. We appreciate your kind words and look forward to seeing you again.

Thank you
Motorpoint Newport

Valutata 5 stelle su 5

Great cars value and service

Very good selection of used cars and I. found exactly what I wanted. Great helpful staff and very quick service. Very happy with my new car can’t find fault.

27 luglio 2026
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Risposta di Motorpoint - Newport

We're so pleased you found a great selection of used cars and exactly what you were looking for. We're delighted our staff were helpful and provided quick service. We're glad you're very happy with your new car!

Thank you
Motorpoint Newport

Valutata 5 stelle su 5

Made the whole process easy

Made the whole process easy.
Talked through the best way to buy the car.
The staff were very helpful and knowledgeable.

22 luglio 2026
Logo di Motorpoint - Newport

Risposta di Motorpoint - Newport

We're so pleased to hear that our team made the car buying process easy for you. We appreciate your kind words about our helpful and knowledgeable staff!

Thank you
Motorpoint Newport

Valutata 5 stelle su 5

We had a long drive to Wales to collect…

We had a long drive to Wales to collect our new car, but it was well worth it We found Tom Holland your sales rep very helpful with the hand over and we are pleased with the vehicle we bought and it drove well on the way home

27 luglio 2026
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Risposta di Motorpoint - Newport

We're so pleased to hear that your journey to collect your new car was worthwhile and that you're happy with your purchase. It's wonderful to know that our sales representative Tom was very helpful during the handover. We're glad the drive home was smooth!

Thank you
Motorpoint Newport

Valutata 1 stelle su 5

DAMAGED VEHICLES

Sold a car that has headlight out of place ruining the cosmetics of the car but as its functional and cosmetic not mechanical motorpoint refused to fix it due to the car being 7 years old. Is this is the case dont sell 7 year old.

21 luglio 2026
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Risposta di Motorpoint - Newport

Thank you for taking the time to share your feedback. We're sorry to hear that you're disappointed with the outcome, particularly after bringing your concerns to our attention.

Following a thorough inspection, our preparation team confirmed that the headlight alignment is within the expected standard for a seven-year-old vehicle and that there are no concerns regarding water ingress, safety, or the operation of the headlight.

While we appreciate this isn't the resolution you were hoping for, we are satisfied that the vehicle meets the appropriate standard and, as a result, we are unable to carry out any work in relation to this matter.

Kind regards,
Motorpoint Newport

Valutata 5 stelle su 5

Motorpoint had a lot of chose of cars

Motorpoint had a lot of chose of cars, and the prices were good. We were allowed to walk around the cars at our leisure. The service was excellant, we will definitely go there again when we change our car .Ollie served us and explained everything about the finance.

26 luglio 2026
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Risposta di Motorpoint - Newport

We're delighted to hear you found a great selection of cars at good prices and enjoyed browsing at your leisure. It's wonderful that our service was excellent, and we look forward to welcoming you back for your next car!

Thank you
Motorpoint Newport

Valutata 5 stelle su 5

Sold my 2019 ford focus st line 2.0d…

Sold my 2019 ford focus st line 2.0d estate to motorpoint in newport today 27th July in less than a hour and paid into my bank excellent staff and paid me £700 more than we buy any car 10/10 would reccomend these guys..

27 luglio 2026
Non scritta su invito
Logo di Motorpoint - Newport

Risposta di Motorpoint - Newport

We're so happy to hear about your excellent experience selling your car to us! It's wonderful that our team provided such efficient service and a great valuation. Thank you for your kind recommendation.

Thank you
Motorpoint Newport

Valutata 5 stelle su 5

Great staff very helpful

Great staff very helpful

20 luglio 2026
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Risposta di Motorpoint - Newport

Thank you for taking the time to leave us a 5-star review! We're so pleased to hear that our team provided you with excellent assistance.

Thank you
Motorpoint Newport

Valutata 5 stelle su 5

Great experience

Staff we extremely helpful and not pushy at all. Buying my new car was really straightforward, quick and easy

18 luglio 2026
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Risposta di Motorpoint - Newport

We're so pleased to hear that our staff were helpful and not pushy, and that your car buying experience was straightforward, quick, and easy. Thank you!

Thank you
Motorpoint Newport

Valutata 4 stelle su 5

The preferred car supermarket

Sales personnel do not pounce on you when you walk through the door.
You are free to walk around the stock and able to have the keys to any vehicle you are interested in.
All employees are well presented and relaxed in their approach to customers.
The transaction process has become more the responsibility of the purchaser than in previous times, but they are helpful with advice as it is their every day process.

20 luglio 2026
Logo di Motorpoint - Newport

Risposta di Motorpoint - Newport

We're so pleased to hear that you appreciated our relaxed approach and the freedom to browse our stock at your own pace. It's great to know our team was helpful throughout your purchasing journey.

Thank you
Motorpoint Newport

Valutata 5 stelle su 5

Professional

Very good, slick and professional. No fuss, straight forward transaction.

22 luglio 2026
Logo di Motorpoint - Newport

Risposta di Motorpoint - Newport

We're so pleased to hear that your experience with us was smooth and professional. Thank you for your wonderful feedback, we truly appreciate it!

Thank you
Motorpoint Newport

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