Banner for Motorpoint - Edinburgh

Motorpoint - Edinburgh Recensioni 

498
TrustScore 4.5 su 5

4,6

25 Baileyfield Road, EH15 1BT Portobello, Edinburgh, GB


Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Great cars, very good on price and staff are just the best. This is my second car from Motorpoint and when it comes to renewal, I will go back as i know they will take great care of me as a customer.... Leggi di più

Valutata 5 stelle su 5

Excellent process start to finish, I used the website to select the car I wanted and they shipped it up to Edinburgh for me to collect. Car was ready earlier than planned which was great however I cou... Leggi di più

Valutata 5 stelle su 5

I visited Motorpoint in Portobello on Saturday 13 June. The showroom was recommended to me by a friend for the low-pressure support that they received to find a car. The saleman who welcomed me, Lewis... Leggi di più

Valutata 5 stelle su 5

From first visit, to driving away with our new car, at a price cheaper than anywhere else, amazing service and quality by the whole team. No hard sell, no degrading talk on our trade in, unlike the... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Rivenditore di auto
  2. Rivenditore di auto usate

Scritti dall'azienda

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Scritti dall'azienda

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Informazioni di contatto

  • 25 Baileyfield Road, EH15 1BT, Portobello, Edinburgh, Regno Unito

  • 0131 608 3637
Promotion box for Motorpoint - Edinburgh

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4,6

Eccellente

TrustScore 4.5 su 5

498 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,6

Tutte le recensioni

(498)

6129 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 4 stelle su 5

there is no hard sell

there is no hard sell . the staff were friendly and the web site gives all details you need to know about car .

9 giugno 2026
Logo di Motorpoint - Edinburgh

Risposta di Motorpoint - Edinburgh

We're glad you found our staff friendly and appreciated the detailed website information. Thank you for your feedback!

Thank you
Shannen, GSM

Valutata 5 stelle su 5

Very helpful staff no pressure

Very helpful staff no pressure
Great service quality cars at great prices

9 giugno 2026
Logo di Motorpoint - Edinburgh

Risposta di Motorpoint - Edinburgh

We appreciate you taking the time to leave us a review! We're glad you enjoyed our helpful staff and great cars.

Thank you
Shannen, GSM

Valutata 1 stelle su 5

Disappointed

The sales and after sales were first class, but the accounts team were not in the same class as the rest of the team. I paid 70% bank transfer 30% credit card to obtain section 75 credit card protection. Unfortunately it was limited to £1000 with motor point limited facilities. I had a couple of failed transactions, masking 1 extra £1000 overpayment which motor point initially denied. It took motor point 17 days to eventually admit to the overpayment & reimbursement. In my internet banking I noted 5 transactions to Motorpoint and should have been 4.
The disappointment was motorpoint could not see 5 transactions.

24 maggio 2026
Logo di Motorpoint - Edinburgh

Risposta di Motorpoint - Edinburgh

We truly appreciate you sharing your detailed feedback regarding your experience. We are concerned to hear about the difficulties you encountered with the accounts team and the overpayment issue. We are reviewing our processes to prevent similar situations.

Thank you
Shannen, GSM

Valutata 3 stelle su 5

No pressure on the sale which was great…

No pressure on the sale which was great
Car only had 40 miles fuel- not knowing Edinburgh well we thought we would reach the fuel station on the bypass, just managed this due to traffic
Promised car mats, still awaiting these

3 giugno 2026
Logo di Motorpoint - Edinburgh

Risposta di Motorpoint - Edinburgh

We appreciate your feedback. We regret the low fuel and the delay with your car mats. Please be advised that your mats will arrive in the post over the next few days. We are addressing these points to improve our service.

Thank you
Shannen, GSM

Valutata 5 stelle su 5

Not first car bought from motorpoint…

Not first car bought from motorpoint great service sales person Conor made it easy simple procedure excellent trade in price recommend if you are looking to change your car R DUNCAN

29 maggio 2026
Logo di Motorpoint - Edinburgh

Risposta di Motorpoint - Edinburgh

Thank you for your wonderful feedback! We are so pleased to hear about your smooth car-buying experience and excellent trade-in. We appreciate your recommendation!

Thank you
Shannen, GSM

Valutata 5 stelle su 5

Lewis your salesman was very helpful…

Lewis your salesman was very helpful and efficient, explained everything in detail and was professional.

31 maggio 2026
Logo di Motorpoint - Edinburgh

Risposta di Motorpoint - Edinburgh

We're delighted to hear our team member was helpful, efficient, and professional. We appreciate your kind words.

Thank you
Shannen, GSM

Valutata 5 stelle su 5

It was great that you could walk around…

It was great that you could walk around the car with no pressure on buying and then taking a test drive without a salesman brilliant great experience thanks.

31 maggio 2026
Logo di Motorpoint - Edinburgh

Risposta di Motorpoint - Edinburgh

We're so glad you appreciated our no-pressure approach and enjoyed your test drive. Thank you for your kind feedback!

Thank you
Shannen, GSM

Valutata 5 stelle su 5

We were allowed to browse the lot…

We were allowed to browse the lot without hassle and when asked for assistance was given it straight away.

The salesman was very helpful and explained everything extremely well.

30 maggio 2026
Logo di Motorpoint - Edinburgh

Risposta di Motorpoint - Edinburgh

We're so pleased you had a hassle-free browsing experience and found our team helpful. Thank you for your kind words!

Thank you
Shannen, GSM

Valutata 5 stelle su 5

Superb job

Great experience from beginning to end. Thanks Connor great job!

29 maggio 2026
Logo di Motorpoint - Edinburgh

Risposta di Motorpoint - Edinburgh

We are so happy you had a great experience. We appreciate your kind words!

Thank you
Shannen

Valutata 1 stelle su 5

Had a poor experience when selling a…

Had a poor experience when selling a car to Motorpoint Edinburgh. No issue with the valuation. The issue was getting paid. According to their own T&C's for selling a car if you agree the sale before Midday then the payment will be in your account the same working day. This did not happen in my case and trying to phone them is like pulling teeth after 80 minutes of not answering my call I gave up. Simply looks like somebody has not done their job and authorised the payment. Would not recommend this company for selling your car.

29 maggio 2026
Non scritta su invito
Logo di Motorpoint - Edinburgh

Risposta di Motorpoint - Edinburgh

We are genuinely sorry to hear about the difficulties you experienced with payment and contacting us after selling your car. We appreciate you bringing this to our attention. We are reviewing our processes to prevent this from happening again.

Thank you
Shannen, GSM

Valutata 5 stelle su 5

Good friendly service

Good friendly service. Especially Lewis from the Edinburgh Portobello showroom.

17 maggio 2026
Logo di Motorpoint - Edinburgh

Risposta di Motorpoint - Edinburgh

We are so glad you had such a positive experience with our team. Thank you for sharing!

Thank you
Shannen, GSM

Valutata 5 stelle su 5

No pressure salesmanship

No pressure salesmanship. A wide range of vehicles available nationwide to chose from. Highly recommended!

20 maggio 2026
Logo di Motorpoint - Edinburgh

Risposta di Motorpoint - Edinburgh

We are so glad you had a positive experience with our no-pressure sales and vehicle selection. Thank you for your recommendation!

Thank you
Shannen, GSM

Valutata 5 stelle su 5

Gret Service from start to finish

Excellent part exchange price, good value car and great service on arrival. Will definitely use them again .

25 maggio 2026
Logo di Motorpoint - Edinburgh

Risposta di Motorpoint - Edinburgh

We're so glad you had a great experience with our part exchange, car value, and service. We look forward to seeing you again!

Thank you
Shannen, GSM

Valutata 5 stelle su 5

Recent car purchase

We did our homework and selected 3 cars that we wished to consider. Lewis Threlfall made our car purchase very easy. We never felt pressured into buying anything we didn't need. The car we now have was within our budget and we are very pleased with it.When Lewis was not around other members of staff were very helpful indeed. We will buy from Motorpoint again.

16 maggio 2026
Logo di Motorpoint - Edinburgh

Risposta di Motorpoint - Edinburgh

We're so pleased to hear your car purchase was easy and that you felt no pressure. It's wonderful that you're happy with your new car and that our team was helpful. Thank you for your kind words!

Thank you
Shannen, GSM

Valutata 1 stelle su 5

Awful customer service

Awful customer service
Car returned due to breaking down on way home
Had to fight to get my deposit back and took them weeks to settle the finance
Whole experience was stressful, promised call backs which never came and when I complained the were rude !

30 aprile 2026
Non scritta su invito
Logo di Motorpoint - Edinburgh

Risposta di Motorpoint - Edinburgh

We are truly sorry to hear about your difficult experience. We are reviewing your feedback to improve our service and prevent similar issues.

Thank you
Shannen, GSM

Valutata 4 stelle su 5

Very easy (apart from the review process)

Very easy but the constant review reminders might put you off to be honest....... I hope you have enough characters now in your review and I am now free to live my life 🙏

19 maggio 2026
Logo di Motorpoint - Edinburgh

Risposta di Motorpoint - Edinburgh

We appreciate your feedback and understand your frustration with the review reminders. We are always working to improve our processes.

Thank you
Shannen, GSM

Valutata 5 stelle su 5

Selling a car to Motorpoint

The sales person ( Dougie ) at Edinburgh showroom was extremely professional and polite.

He took the car away and tested it, took it to the workshop to have it thoroughly looked over.

He returned and gave me exactly what I was offered on the provisional offer.

Very easy to deal with, very open and honest.

Thank you.

25 maggio 2026
Non scritta su invito
Logo di Motorpoint - Edinburgh

Risposta di Motorpoint - Edinburgh

We're so pleased to hear about your positive experience with us. It's wonderful that our team member provided such professional and honest service. Thank you for your kind feedback.

Thank you
Shannen, GSM

Valutata 5 stelle su 5

Wonderful service all around.

They were very attentive to my needs and concerns. Special thanks to Connor McGrath, whom I met a year ago when I first went there. Even though I didn't make a purchase then, immediately I contacted them, he got on my request immediately, was very responsive and patiently explained everything I needed for my purchase. Would definitely recommend Motorpoint for your car needs.

18 maggio 2026
Logo di Motorpoint - Edinburgh

Risposta di Motorpoint - Edinburgh

We are so glad to hear that our team was attentive to your needs and concerns. It's wonderful to know that we could assist you with your purchase. We appreciate your recommendation!

Thank you
Shannen, GSM

Valutata 5 stelle su 5

Motorpoint

I ordered and bought car on same day. Got a fair price for my trade it. Staff were very helpful.

22 maggio 2026
Logo di Motorpoint - Edinburgh

Risposta di Motorpoint - Edinburgh

We're happy to hear you bought your car the same day and received a fair trade-in price. We appreciate your kind words about our helpful staff.

Thank you
Shannen, GSM

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più