Motorpoint - Derby Recensioni 1.061

I was very happy with the service I had I have not used motorpoint before so wasnt sure exactly what to expect other than what family had said.

Martin who sold me the car was very helpful throughout and didnt rush me however i did need to look relatively quickly to ensure got good price for my part exchange due to timing. The price was good and the car was very low mileage for its age

The car that I liked on the internet was at the Derby branch. So I bought it. The sales person was friendly. I have had quite a few cars from Motorpoint. The last one was great and I kept it 7 years. Collection was quick and easy, as I had to go to work later on in the day. On reflection I thought that I could have got more money for my part exchange.

Very impressed with care and attention of staff nothing is to much for them to do after service excellent would recommend to anyone

Lovely sales care and collection, smooth - really easy to buy the car .
However the interior is dirty, currently waiting to take it back- for a valet ( I live 30 miles, each way - so will be wasting my time and petrol, for something which should have been done correctly)

No hassle
Price given for car
3 k more than offered from VW
I have a one year old car with low mileage
Delighted
Lovely staff .No fuss
Sorted

This is the 3rd time we have bought from Motorpoint. We find them very good to deal with. We never felt under pressure to buy our new car, the whole process was very easy .

More time explaining dash board and features of electric… charging maps blue tooth ect

salesman (Geoff) really listened to my requirements

I had a really disappointing experience with Motorpoint. We were led to believe the car had a full service history, which was a key factor in our decision to purchase. After investing significant time and incurring additional costs, we later discovered it only had partial history.

This lack of transparency caused unnecessary stress and financial loss, and could have been avoided with clearer, honest communication from the outset. When we raised the issue, there was little willingness to take responsibility or resolve it.

As a result, we chose to sell the car via Carwow, taking a financial hit in the process. Since then, I’ve also come across similar experiences from other customers raising concerns about service history, which is worrying.

I wouldn’t buy from Motorpoint again. If you’re considering purchasing from them, I strongly recommend confirming and seeing full service history before committing.

They were very helpful in finding the right car

From start to finish i was welcome and the paperwork was completed were wal.

Friendly knowledgeable staff no pushy sales tactics

was very help full answered all my questions a made everything run smoothly service was brillent thanks guys

I brought my last car at Derby Motorpoint so that's why I went back..
The car we wanted was at another Motorpoint so we looked on line before with dealer sorted everything..
And it was all ready to collect a few days later..staff all friendly and helpful
And always get a better price there..

The guys in all the depots Peterborough and Derby and on line have been fantastic very helpful polite and customer focused and not pushy at all just let you do your thing and then when ur ready they are very on the detail and get you through the process very quickly.

10/10. Very pleased doing business with this fantastic dealership at derby. My sales rep was Timothy and he was efficient, helpful and timely. Superb service, thank you!

Was quoted a price on line to sell my car to Motorpoint. Arranged a date to take my car to the derby branch. When i arrived was met by a salesperaon who was not friendly did not even say hello. Just asked for my logbook. After studying it for 5 minutes asked me to hold on while he spoke with his manager. He came back to explain he couldnt buy it as i had bought it from them within the last 3 months. I asked to speak to a manager and his response was they wont be able to help as it was a system issue that it had allow me to get to this stage with the sale. I called the head office when i got home was promised a call back from a manager that i never recieved. Very dissapointed as my previous experiences have always been excellent.

Absolutely brilliant, the staff especially Corey and Chloe were great, nothing too much trouble, everything done efficiently and smoothly, just a lovely place to buy a car, this is my second car I have bought from motorpoint and will recommend to anyone and everyone