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Motorpoint - Chingford Recensioni 

769
TrustScore 4.5 su 5

4,7

Lea Valley Road, E4 7PX Chingford, Essex, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Great experience! Staff were amazing (Aaron, our salesman was brilliant, so friendly and helpful) and a vast selection of cars at competitive prices. They had the exact spec car we wanted, and £500... Leggi di più

Valutata 5 stelle su 5

Motorpoint is the only place to go if you are planning to buy a near to new car. I brought a Kia from them. It had low mileage, it was clean and tidy without any marks or dents. The only issue i... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We had an excellent service from start to finish. We had Chloe who was very friendly. She was very professional and explained everything to us clearly and made the process smooth buying our dream... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I couldn't have asked for a better experience! Zeynap were so friendly, helpful, and easy to deal with from start to finish. Never felt pressured, and made buying my car feel simple and stress-free.... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Rivenditore di auto
  2. Rivenditore di auto usate

Scritti dall'azienda

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Scritti dall'azienda

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Informazioni di contatto

  • Lea Valley Road, E4 7PX, Chingford, Essex, Regno Unito

  • 020 3993 1329
Promotion box for Motorpoint - Chingford

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4,7

Eccellente

TrustScore 4.5 su 5

769 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,7

Tutte le recensioni

(769)

5825 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Great experience

Great experience! Staff were amazing (Aaron, our salesman was brilliant, so friendly and helpful) and a vast selection of cars at competitive prices.
They had the exact spec car we wanted, and £500 cheaper than we could find anywhere else in the country!
Highly recommended .

28 luglio 2026
Valutata 4 stelle su 5

The sales people on Motorpoint

The sales people on Motorpoint - Chingford are professional and helpful, especially NIK , ones again I will recommend Motorpoint to any one want to buy a car, the price are competitive , the service was great.
Thank you

22 luglio 2026
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Risposta di Motorpoint - Chingford

We're so pleased to hear about your positive experience with us and that our team was professional and helpful. It's wonderful to know you found our prices competitive and the service great. We truly appreciate your recommendation!

Thank you
Motorpoint

Valutata 5 stelle su 5

Motorpoint is the only place to go..

Motorpoint is the only place to go if you are planning to buy a near to new car. I brought a Kia from them. It had low mileage, it was clean and tidy without any marks or dents. The only issue it had was the rear camera which wasn't working which Motorpoint paid the main Kia dealers to get replaced with new one within a week.

The Sales team and After Sales team customer care was great. They have a huge selection of cars to suit your need's and their customer office/waiting area layout is really good too.

If ever I need to buy from them again I will. Keep up the good work Motorpoint 😃

23 giugno 2026
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Risposta di Motorpoint - Chingford

Thank you for your fantastic review! We're so pleased to hear you had such a positive experience with us and that we could quickly resolve the issue with your car's camera. We appreciate your kind words about our team and the selection of vehicles we offer. We look forward to assisting you again in the future!

Thank you
Motorpoint

Valutata 5 stelle su 5

Aaron was a massive help today when i…

Aaron was a massive help today when i was collecting & finalising my new car! Made the process very smooth & quick. Highly recommend!

27 luglio 2026
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Risposta di Motorpoint - Chingford

We're so pleased to hear that the process of collecting and finalizing your new car was smooth and quick. We're glad our team member was a massive help.

Thank you
Motorpoint

Valutata 5 stelle su 5

Had a great experience with zeyned and…

Had a great experience with zeyned and Raj at Motorpoint Chingford branch.

24 luglio 2026
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Risposta di Motorpoint - Chingford

We're delighted to hear you had such a great experience with our team. We appreciate your positive feedback!

Thank you
Motorpoint

Valutata 5 stelle su 5

Close was excellent

Close was excellent

17 luglio 2026
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Risposta di Motorpoint - Chingford

Thank you very much for your feedback, we appreciate your comments that our colleague Chloe was excellent.

Valutata 5 stelle su 5

We had an excellent service from start…

We had an excellent service from start to finish.
We had Chloe who was very friendly. She was very professional and explained everything to us clearly and made the process smooth buying our dream car a pleasure.
We had a very pleasant experience.
Thank you Chloe for looking after us.

15 luglio 2026
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Risposta di Motorpoint - Chingford

We're so pleased to hear you had such an excellent experience from start to finish! It's wonderful that our team was friendly, professional, and made the process of buying your dream car a pleasure. Thank you for your kind feedback!

Thank you
Motorpoint

Valutata 5 stelle su 5

The family's bought 4 cars from here…

The family's bought 4 cars from here already, always a great experience.

Had Zeynep help us today, excellent service

21 luglio 2026
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Risposta di Motorpoint - Chingford

We're so pleased to hear your family consistently has a great experience with us! It's wonderful that our colleague provided excellent service today. Thank you for your continued loyalty!

Thank you
Motorpoint

Valutata 5 stelle su 5

Zynab been great at explaining and…

Zynab been great at explaining and being patient with us. Great saleswoman

21 luglio 2026
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Risposta di Motorpoint - Chingford

We're so pleased to hear that our team member was great at explaining and being patient. We appreciate your kind words about their excellent salesmanship.

Thank you
Motorpoint

Valutata 5 stelle su 5

Excellent service/excellent staff

Excellent service. Amazing staff, especially Zeynep. Makes changes car so so easy.

16 luglio 2026
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Risposta di Motorpoint - Chingford

We're so pleased to hear that you received excellent service and found our team amazing, making your car buying experience easy!

Thank you
Motorpoint

Valutata 4 stelle su 5

Choice of vehicles available

Choice of vehicles available

9 luglio 2026
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Risposta di Motorpoint - Chingford

We appreciate your feedback regarding our vehicle selection. We are always working to expand our offerings.

Thank you
Motorpoint

Valutata 5 stelle su 5

Zeynep was absolutely fantastic from…

Zeynep was absolutely fantastic from start to finish. She was friendly, knowledgeable, and made the whole process of buying my new car easy and stress-free. There was no pressure to make a decision, and she took the time to answer all of my questions and explain everything clearly. I really appreciated her patience and excellent customer service. I would highly recommend Zeynep and Motorpoint to anyone looking for a new car. Thank you for making it such a positive experience!

15 luglio 2026
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Risposta di Motorpoint - Chingford

We're so pleased to hear about your fantastic experience! It's wonderful that the process of buying your new car was easy and stress-free. We appreciate your kind words about our team member's knowledge, patience, and excellent customer service. Thank you for your recommendation!

Thank you
Motorpoint

Valutata 5 stelle su 5

That you will get expert care and attention.

Friendly customer service and all details of your purchase were clearly explained.

5 luglio 2026
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Risposta di Motorpoint - Chingford

We are so pleased to hear that you found our customer service friendly and that all the details of your purchase were clearly explained. Thank you for your kind words!

Thank you
Motorpoint

Valutata 5 stelle su 5

Zeynep and Osman were very professional…

Zeynep and Osman were very professional and helpful when buying my car. They were very patient, answered all my questions, showed me how to use the functions of the car properly and supported me through the follow up documents. Thank you so much for making it a easy process.

11 luglio 2026
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Risposta di Motorpoint - Chingford

We're so pleased to hear that your car buying experience was made easy and professional. It's wonderful that our team was patient, answered all your questions, and provided excellent support with the car's functions and follow-up documents. Thank you for your kind feedback!

Thank you
Motorpoint

Valutata 5 stelle su 5

Very good service and experience when…

Very good service and experience when purchasing a new vehicle today. Our Sales Executive, Zeynep Salman, was patient, thorough and explained everything clearly throughout the process.

10 luglio 2026
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Risposta di Motorpoint - Chingford

We're so pleased you had a very good service and experience purchasing your new vehicle. It's wonderful to hear our sales executive was patient, thorough, and explained everything clearly.

Thank you
Motorpoint

Valutata 1 stelle su 5

Really disappointed

Be wary when buying a car from Motorpoint. I bought a 2 year old Skoda Karoq. The purchase experience itself was fine, although I encountered a few gentle pressure tactics from the person I dealt with, such as, 'If you don't come back today I can't be sure the car will still be here tomorrow,' and when I did return, and was deciding what to do, 'We need to do this quick, as my team that processes the car will need to go home soon'. Ultimately, I bought the car, which was my decision, and I was slightly naive, as I hadn't previously bought a car in over 20 years (to which he reassured me, 'You have absolutely nothing to worry about, we're a massive reputable company that isn't going anywhere and can't afford to o anything wrong). Lesson learned.

The car itself runs fine (to date), but I was disappointed to learn it had undergone extensive touch-ups and paint corrections to mask damage. At 5pm in the pouring rain, and due to how the cars are prepared, the issues were difficult to spot; however, after a few days, they became quite noticeable. I took the car to a detailer who was pretty shocked - the whole bonnet and front wing had been repainted, and some of the damage is now visible again. (He was also appalled at how dirty the engine bay was, but that's a different story). I now have to pay a decent amount of money to get the car repaired and brought to the standard I would have assumed Motorpoint would sell the car in.

I initially didn't plan to leave a review, but after emailing to let them know my frustrations and receiving a delayed and polite response that essentially said, 'It's your fault; there's nothing we can do about it,' it left a poor taste in my mouth. I 100% accept I could have inspected the car better. But what Motorpoint could do is ensure they tell customers about any pre-existing or previous damage on the cars they sell. That doesn't seem like an inappropriate ask.

I won't buy from Motorpoint again, and I write this review in the hope that others will think twice. And if you do decide to use them, inspect the car better than I did, and ask specific questions about any corrective work that has been done

14 luglio 2026
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Risposta di Motorpoint - Chingford

Thank you for sharing your detailed feedback. We are truly sorry to hear that your experience did not meet your expectations, especially regarding the condition of the vehicle and the subsequent communication. We understand your frustration. We appreciate you bringing these concerns to our attention, as it helps us to improve our processes and customer service.

However, we have to be fair to all our customers we will clean and make sure that we bring the car to a standard and the display for sale. Unfortunately the condition was not to your expectation and we understand this.

Thank you
Motorpoint

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