Communication was brilliant from the friendly and efficient email acknowledging my order and in reply to my ensuing questions and offers of assistance if we needed it. Luckily no assistance was ne... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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E mailed them about ixil slip on can for my 1390 superduke. JAMES replied and was clear, knowledge and efficient. Partly due to him i made the purchase. Great product and very good service. Recommende... Leggi di più
My house number was missing from my details and was immediately picked up by James and rectified after he emailed me. My motorcycle screen arrived quickly and was brilliantly packaged to avoid dama... Leggi di più
From the date of dispateched to receiving item, the tracking was awesome. The personnal replied all my enquiries promptly. Only one set back was, the item stock was unavailable at the time of purchase... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Welcome to Motorcycle Performance Store, your ultimate destination for premium motorcycle parts and accessories. As proud official UK distributors for renowned brands like Termignoni, Ixil, QD Exhausts, and Puig, we're here to elevate your riding experience. At Motorcycle Performance Store, we understand that every rider has unique preferences and requirements when it comes to their bike. That's why we offer a vast selection of high-quality products to cater to all styles and needs. Whether you're looking to enhance your bike's performance, customise its appearance, or simply perform routine maintenance, we've got you covered with an extensive range of options. Our commitment to excellence doesn't end with our products; it extends to our service as well. With a team of experts who possess an in-depth knowledge of our offerings, we're always ready to provide you with valuable advice and assistance. We understand that choosing the right parts and accessories for your motorcycle can be a crucial decision, and we're here to make that process as smooth as possible. One of our top priorities is ensuring that you receive your orders promptly. We offer efficient worldwide delivery options, including next-day delivery within the UK, so you can start enjoying your new additions to your bike without delay. We're dedicated to ensuring your riding experience is nothing short of exceptional. With our high-quality products, expert guidance, and efficient delivery, we're here to help you turn your motorcycle into a true masterpiece. Your satisfaction is our priority, and we can't wait to hear about your experiences with our products and services on Trustpilot. Welcome to the world of superior motorcycle performance and customisation with Motorcycle Performance Store.
Informazioni di contatto
Bank Street, GL168BA, Coleford, Regno Unito
- 01600 772121
- info@motorcycleperformancestore.co.uk
- motorcycleperformancestore.co.uk
4,8
Eccellente
403 recensioni
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Great experience with motorcycle …
Great experience with motorcycle performance store! Good price and quick delivery also good customer service!
Will use again!
Thanks
30 maggio 2025
Fehlende Dokumente, Verkäufer kümmert sich nicht
Mein Paket wird beim Zollamt festgehalten weil keine Rechnung beiliegt.
Der Verkäufer hat den Verkauf unprofessionell durchgeführt.
Vermutlich wird das Paket jetzt einige Wochen vor Ort liegen und zurück nach UK geschickt.
Der Verkäufer reagiert auch nicht auf E-Mails. Ich rate von einem Kauf ab!!!
Ergänzung auf Ihre Antwort... Das ist eine Lüge!! Ich habe Post von DHL erhalten und die wollten von mir eine Einwilligung bezüglich einer Wertermittlung weil KEINE Rechnung im Paket war! Das würde mir dann mit 14,95 Euro in Rechnung gestellt werden. Daraufhin habe ich per Mail meine Rechnung an DHL übermittelt. Nach Prüfung der Unterlagen wurde jetzt das Paket weiter bearbeitet.
Sie sollten sich schämen solche unwahrheiten zu verbreiten
30 maggio 2025
Risposta di Motorcycle Performance Store
Guten Tag,
Vielen Dank für Ihre Nachricht, und es tut uns leid zu hören, dass es Probleme mit Ihrer Sendung gibt.
Ich habe das Problem umgehend mit dem Zoll in unserem Land untersucht und kann bestätigen, dass die Rechnung der Sendung beigefügt war. Es wurde unsererseits kein Fehler bei der Dokumentation gemacht.
Ich habe dies auch mit Parcelforce überprüft und kann sehen, dass Ihre Bestellung heute Morgen in Ihrem Land angekommen ist. Alle Dokumente sind in Ordnung. Das Paket sollte in Kürze bei Ihnen eintreffen.
Wir möchten uns aufrichtig für die Unannehmlichkeiten entschuldigen, die durch diesen Vorfall beim Zoll entstanden sind. Dies ist zweifellos ein seltener Fall, und wir bedauern sehr, dass Sie davon betroffen sind. Bitte seien Sie versichert, dass dies kein Problem unsererseits ist, sondern beim Zoll in Ihrem Land liegt.
Mit freundlichen Grüßen,
Motorcycle Performance Store
Updated 11/6/2025
Sehr geehrter Pascal
vielen Dank für Ihre Nachricht.
Es tut mir leid zu hören, welche Umstände Sie mit dem Zoll hatten. Ich möchte jedoch klarstellen, dass wir eine vollständige Dokumentation von Parcelforce vorliegen haben, die bestätigt, dass die Zollrechnung ordnungsgemäß außen am Paket angebracht war, als es unser Haus verlassen hat.
Daher liegt das Problem offensichtlich bei der Zollabwicklung in Ihrem Land. Es ist durchaus möglich, dass die Zollrechnung versehentlich entfernt oder während der Prüfung verloren gegangen ist – das liegt jedoch leider außerhalb unseres Einflussbereichs.
Ich verstehe Ihre Verärgerung sehr gut, aber wir haben alle Exportvorgaben korrekt eingehalten und die nötigen Unterlagen beigelegt, um genau solche Probleme zu vermeiden. Es tut mir wirklich leid, dass Ihnen dadurch Unannehmlichkeiten entstanden sind, doch bitte haben Sie Verständnis dafür, dass dies nicht durch uns verschuldet wurde.
Sollten Sie weitere Fragen haben oder Unterstützung benötigen, stehe ich Ihnen selbstverständlich gerne zur Verfügung.
Mit freundlichen Grüßen
James
Motorcycle Performance Store
Ixil Exhaust
Good coms with James, got it when he said I would.
CB1000 Hornet Ixil Exhaust
30 maggio 2025
IXIL exhaust honda hornet 1000
Overall a good experience buying from them.
James could be a bit more responsive at times to queries by email but other than that 5* service and product.
Would recommend
30 maggio 2025
Excellent service and experience
I dealt with James and he was fantastic! I had questions about the Lambda sensor fittings as my bike has two but the images only showed one. James contacted IXIL for clarification and even uploaded their fitting instructions onto the Motorcycle Performance Store website within a day. I was then able to satisfy myself as to compatibility prior to ordering. The exhaust arrived quickly, well packed and in perfect condition. All in all, excellent service - thank you!
28 maggio 2025
Non scritta su invito
Their was a long delay on my order but…
Their was a long delay on my order but they did let me know it was delayed other than that brilliant cheers
8 maggio 2025
I would definitely use mps again!
30 aprile 2025
V650s screen
Order was completed within time scale and no problem with the screen. Looks nice on my v650s.
29 aprile 2025
I ordered some rather funky exhausts…
I ordered some rather funky exhausts for my Guzzi V7 . These arrived in under 48 hours so am delighted. Packing and communication was first rate. will buy again I am sure!
30 aprile 2025
Great customer service
Extremely helpful, fast and efficient
Would definitely recommend
25 aprile 2025
Great response times
Great response times, great quick delivery.
Overall it was a great shopping experience.
24 aprile 2025
Quick and reliable :)
9 aprile 2025
An absolute amazing experience and…
An absolute amazing experience and communication, Special thanks to James and the team 🙌🏻 Purchased a set of Puig Aileron Mirros for my Kawasaki and they arrived incredible fast 💯 , contact them and buy with confidence 💪 Top store 👌
9 aprile 2025
Non scritta su invito
Fast service and responded well to…
Fast service and responded well to query about posting.
4 aprile 2025
Items received in good time and…
Items received in good time and securely packaged. Yet to be fitted but I can rate my experience as high due to service and despatch. Many Thanks
3 aprile 2025
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