I needed a very specific spring for an unusual repair - unfortunately, Metrol weren't able to help. However, and I cannot state this clearly enough, the customer service was flawless. Josh D. took the... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Metrol were great to deal with by assisting me on what I exactly required. Very quick responses to my large amount of questions, which made my experience great. I required my gas strut for my Camperva... Leggi di più
Haven’t unpacked it yet but the packaging is all intact and delivery time was excellent. Same about the FedEx driver that decided to rearrange my drive to get out in his huge van, all the other driver... Leggi di più
I purchased some inline ball joint ends, very small items and paid £7 for next day shipping, which was more expensive than the actual item and ordered well within their cut off time and they took 2 da... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Fornitore di molle e sospensioni
- Consulente industriale
- Ingegnere industriale
- Fornitore di attrezzature industriali
- Servizio di manifattura
Scritti dall'azienda
Metrol Motion Control is involved in all aspects of motion control within a wide range of industries and markets. The Metrol approach to motion control is to work with our customers to make sure they have the right solution, the product is designed and engineered to suit the application and the supply is organised, so stock and logistics deliver the product at the right time.
Informazioni di contatto
5 Clayfield Close, Moulton Park Industrial Estate, NN3 6QF, Northampton, Regno Unito
- 01604499332
- sales@metrol.com
- motioncontrol.metrol.com
4,3
Eccellente
153 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Captain happy
Very nice quality, very nicely package and super fast delivery.
Couldn’t be happier. Well maybe if it was free but saying that, the price was damm good as well
12 giugno 2022
excellent value replacement for Land…
excellent value replacement for Land rover part, I got next day delivery by ordering in the morning
11 maggio 2022
Great customer service when I needed to…
Great customer service when I needed to select the right product for the job and prompt delivery. Thanks
6 maggio 2022
Pleased to find the springs but ...
We were pleased to find the springs that we wanted. A little disappointed that we were obliged to buy more than we required due to a minimum order. Also Metrol was let down by their courier DPD who did not deliver although someone was in to receive the package.
31 marzo 2022
Risposta di Metrol Springs Ltd
Hi Jane, thanks for taking the time to leave a review, we do appreciate the frustration in having to place a minimum order of £15 for wire springs, however unfortunately due to the size and value of the product it would not be economical for us to sell these without a minimum order value at this time. Also, apologies for the courier, we do report all of the negative experiences to them so that hopefully they can improve their service, we try to work as closely as possible with them to ensure customer satisfaction.
Adjustable Gas Dampers
Ordering on line was easy, and delivery time to Belfast was short.
30 marzo 2022
Fast efficient service.
29 marzo 2022
Very fast and efficient service
21 marzo 2022
Good product and helpful when contacted…
Good product and helpful when contacted with a question.
18 marzo 2022
great thanks
23 febbraio 2022
Reasonable prices and a prompt delivery…
Reasonable prices and a prompt delivery service.
17 febbraio 2022
Problems with communications
Ordered a strut over a month ago then used the web site to inform them that I had not received my order - The company did not respond. I finally called them this morning to find that they were waiting for a part before they could complete my order.
The company should have informed me at the time of ordering that the part was not in stock. Thereafter, they should have answered my inquiry. Very poor communications
After posting this review the company called me to apologise for the lack if communications, they offered an alternative item but I decided to wait. The item arrived at the beginning of March. I will write a review of the product whenever I am able to install.
I have improved my rating regarding communications following contact with the company and their sales manager who was very apologetic and helpful. My Thanks to him.
15 febbraio 2022
Risposta di Metrol Springs Ltd
Thanks for the feedback, as discussed we will work with you to resolve this problem asap.
First class service
First class service. Item arrived quickly and well packed. Highly recommended.
10 febbraio 2022
Very efficient service
3 febbraio 2022
Ordered from web site very clear all…
Ordered from web site very clear all good Delivery as stated excellent quality as usual
2 febbraio 2022
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.