Morris Homes Recensioni 1.151

We recently visited a Morris Homes development and had the pleasure of being assisted by Ann. From the moment we arrived, she was warm, welcoming, and incredibly attentive. She really took the time to listen to our queries and made every effort to answer all of our questions—nothing was too much trouble.

What truly set Ann apart was her patience and thoroughness. At no point did we feel rushed; she spent a great deal of time with us, explaining everything in clear detail and ensuring all of our queries were fully addressed. Her knowledge, professionalism, and attention to detail were outstanding.

Thanks to Ann’s approachable and supportive manner, our experience was not only informative but also genuinely enjoyable.

A big thank you to Ann for her excellent service.

Morris Broadacre, sales advisor Lizette couldn’t do enough and made the process of buying a home enjoyable and supported us wherever she could. Went above and beyond to ensure I was happy with each step of the move.

From start to finish, great attention was paid to my needs and requirements. Anne was great, she was very attentive and helpful at all times using her knowledge to guide me in the right direction. 10/10

We have nothing but praise for Morris Homes. Their care and consideration in customer service truly set them apart from many other developers, and for us, that made all the difference. Buying a home is one of the biggest decisions you can make, and feeling genuinely valued in that process is priceless.

Unlike other developers who treated us like just another walk-in, our experience with Morris Homes at Deerwood Fold was refreshingly personal. From the moment we met Trish R., we felt welcomed. Her warmth and genuine interest made it easy to sit down and openly discuss our situation and what we were looking for in a home.

Trish was incredibly patient with our endless questions and really took the time to understand what we needed and how Morris Homes could help us achieve it. Knowing we could drop in at any time and be met with a smile and real support was especially reassuring, particularly as first-time buyers.

The homes themselves are beautifully built with real living in mind, not just designed to squeeze in as much space as possible, as you often see with larger developers. You can feel the thought and care that has gone into both the design and build of these homes.

We’re proud to be moving forward with Morris Homes. It’s clear they’ve put the buyer first at every step, from design to customer service.

Visited the Prince's Meadow site and was provided with an excellent customer experience by Lizzette. Very informative and answered all our questions in significant detail.

Great service at Morris Homes at Upton Northampton

Thanks so much when I got my electric car socket done too.
Shout out to Ann, Matt and Lee for such prompt work.

My wife and I visited the site in Studley, where we meet sales advisor Tracey.
Tracey was very helpful knowledgeable and provided everything we needed know about the development.
Thanks again Tracey

We visited The Orchards to look at the show homes and a nearly-complete house. Rob did an excellent job showing us around and answered all of our questions. The houses look to be finished to a very high spec and the development looks great, but sadly there Isn’t one available in the near future that meets our needs.

We have just reserved our new house and chosen all the colours for kitchen, flooring, bathrooms etc. Julie could not have been more helpful and patient.
She talked us through all the plans so we know exactly what we are getting.
If the standard of the build is as good as the customer service we will be very happy buyers

Hi Morris Home. When shall I expect my road to get surfaced in Houlton Rugby? It's been 3 years since I moved in, 7 months since you completed your build. You surfaced all the roads around our house except ours. Kids are getting hurt, moms with babies are tripping, cars are getting damaged, houses are loosing value.

Pathetic that your team doesn't respond to emails or calls. Don't trust the ratings here

We have recently been looking for our next home and visited Morris Homes at Arkall Farm Tamworth. We were greeted by sales advisor Chris who was excellent in every aspect. From the start he was attentive, friendly, and professional following up on all our enquiries quickly and efficiently. Could not recommend more highly. Many thanks.

Visited the Rivington Park development in Bolton, Hannah was lovely, knowledgeable and straightforward. She gave us some valuable advice which was much appreciated and left us with lots to think about. Thank you Hannah

Very good quality houses and very good customer service. The after sale customer care also very good, but they are not an emergency service, so they will repair any issue within 2-3 weeks. Their service cover the first 2 years of the house

Moved in 2 weeks ago, olwyn first showed us around, so professional and helpful, then lizette Debbie and Wendy, very reassuring at a stressful time got us to our move in day, so lovely and helpful, what a team, many thanks to those lovely ladies. After move in day we were introduced to toby , after care was fantastic, nothing too much trouble, any small snags have been dealt with, he kept us informed at all times, thank-you to toby and ken onsite, the workmen on site are polite, helpful and always keep the site clean, we love our new home and appreciate the help from all the staff at morris homes , gay & john

Review for Shelbourne Estates (part of Morris group), Orchards development.
Top tips for interacting with Shelbourne:
1. Put everything into writing (especially anything relating to incentives and choices), do not trust anything the sales team says verbally.
2. Take photos of all signed documents. This will be helpful if needed for a future dispute.
3. Be organised as they won't be. Store all important docs together. Double check any docs the sales team produce such as spec and choice docs.
4. Get a professional snagger if you haven't done it before. Take time to do this properly as you have a narrow window to get snags dealt with quickly and easily by the site team.
5. Stay as long as possible with the site team to resolve snags since once you get handed over to customer care, they are slow and resistant.
6. For customer care, escalate issues as high up as you can and raise a formal complaint.
7. Speak to neighbours and raise common issues collectively.

Review of Shelbourne Estates, Orchards:
The good: structurally well built homes, well insulated, look nice from outside, not packed together, green spaces & plants & ponds, site builders.

The bad: completely disorganised sales team, manual forms and processes that are outdated and lead to human errors e.g. choices, abysmal customer care after handover from site team (slow, passive, half hearted apologies without any action), not enough storage space throughout particularly at hallway, all plots had issues with underfloor heating and plumbing.

The ugly: changes made to plot after we signed the plans that we were not made aware of, sales team tried to back track on our incentive (did the same for our neighbour also), everything is a battle with Shelbourne/Morris customer care.

I had a pleasant walkthrough with Jane. The quality of the build is really good. The location is quiet with a nice view with the lake.

Carol and vic where really informative and helpful nothing was too much trouble for the girls and they answered all my questions in detail would highly recommend these two for anyone that wants to go and view a morris homes house

Bought my home at St Mary's Park,it's a lovely development and Carol the sales manager as been a amazing took all my stress and worries away everytime I thought there was going to be a problem, as I was taking so long to exchange due to circumstances out of my control but Carol was there to tell me not to worry and everything would be ok. Never once did Carol or head office put pressure on me they have been a delight and would recommend them to anyone.

As a first time buyer I had no idea about the steps involved in buying a new house. With the support of Julie I sailed through the process comfortably ! Very grateful for all the support from Morris Homes

Lovely houses and designs and they explain and show the houses and fit you to your needs so you have the perfect home 🏡 !!!!!