Mori Optical Recensioni 

70
TrustScore 3.5 su 5

3,5

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Valutata 1 stelle su 5

I ordered a pair of Cartier eyewear and unfortunately I got some fake ones. I found it weird that the product was shipped out of Hong Kong. The box had a different colour, not the usual Cartier-red... Leggi di più

Valutata 1 stelle su 5

Bought a pair of designer sunglasses from them. I became sceptical after seeing that the glasses which are a US brand and manufactured in Japan were shipped out of Hong Kong. I reached out to the comp... Leggi di più

Valutata 5 stelle su 5

Found this brand through social media and decided to order a pair for the summer season. Took less than a week to arrive, possibly one of the fastest overseas deliveries till date too... Everything is... Leggi di più

Valutata 5 stelle su 5

They managed to cut down the price as our local supplier offered them with a slight discount and as per Mori Optical's policy then they will match the price.. they did and they even gave me a 15% disc... Leggi di più

Dettagli dell'azienda

  1. Grossista di occhiali
  2. Negozio di occhiali da sole

Scritti dall'azienda

Mori Optical is Japan's premier retailer of the highest-end artificial frames. Operating since 2001, Morio Optical is helmed by Mitsutaka Mori, a third-generational optician. Our brand relationships are hand-picked and our glasses are all individually inspected by hand before being sent out. Mori Optical has retail locations in Japan. In 2021, Mori launched their E-commerce store to service clients overseas.


Informazioni di contatto

3,5

Nella media

TrustScore 3.5 su 5

70 recensioni

5 stelle
4 stelle
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3,5

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(70)

0 recensioni negli ultimi 12 mesi

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Valutata 1 stelle su 5

Fake Cartier glasses!!!

I ordered a pair of Cartier eyewear and unfortunately I got some fake ones. I found it weird that the product was shipped out of Hong Kong. The box had a different colour, not the usual Cartier-red, the glasses were made of plastic, unlike the original ones, the Cartier logo and the serial number was not written properly. The eyewear fell below brand standards. I reached out immediately to the customer service and raised my complaint. They insisted that the eyewear was original, I insisted that it wasn't and requested a refund. They sent me a 'prepaid' return shipping label which was good for nothing as it was under the name of a third party , so according to FedEx I would have had to pay for the shipping back to Hong Kong.
After several emails they just stopped responding, so first time in my life I requested a chargeback from my bank. In the meanwhile I got a third-party authentication done and the eyewear really turned out to be fake. Not like I had doubts about it, but I wanted to get it authenticated. After some passive-aggressive emails from them, I decided to stop communicating with them. I made it clear that I am not going to return the fake glasses as it would be a criminal offense in the UAE to own counterfeit products.
They refused to pay me a refund, so I provided evidence to my bank and after a month finally I got my money back.

14 agosto 2025
Non scritta su invito
Valutata 1 stelle su 5

Bought a pair of luxury deigner glasses for $385 only to find they are FAKE

Bought a pair of designer sunglasses from them. I became sceptical after seeing that the glasses which are a US brand and manufactured in Japan were shipped out of Hong Kong. I reached out to the company and they assured me they were legit. When the glasses arrived, their packaging looks nothing like the original packaging from the Brand store, the glasses are a different size to the original and the weight and build wuality is completely different to what you get from a legit brand store. I ended up buying the originals at full price from the brand store and am in the process of returning the clearly fake glasses to Mori Optical.

24 luglio 2025
Non scritta su invito

Stiamo esaminando questa recensione secondo i processi di segnalazione di Trustpilot.

Valutata 1 stelle su 5

The glasses they sell are all…

The glasses they sell are all replicas--every single one of them. They use the Japanese name and claim to have originated from Japan for legitimacy. They are Chinese scammers. The people you are chatting with are Chinese not Japanese.The replicas now are pretty good so a lot of these reviewers are fooled and give them good reviews, but if you compare them next to original you will surely see the difference. All the other reviewers are Mori Optical themselves--just look at the names they use. They use to sell Jacque Marie Mage but enough reviewers called them out as carrying fake JMM that they stop carrying them all of a sudden, but they still have JMM picture banners on their site--they even stole pictures from Tart Optical, a brand they don't even carry. Every single brand of glasses they sell you can buy at Aliexpress or Dhgate.. You can even buy them with your prescription: single vision, progressive, transitions. The one you paid $500 to $1000 at Mori Optical you can buy at Aliexpress for $40 to $100 with prescription and everything.Please stop being fooled and save your money. Buy the original at reputable online glasses store like Good See Co. or if you're happy with your replica then buy them cheap at Aliexpress.

14 agosto 2024
Non scritta su invito
Valutata 1 stelle su 5

I ordered a pair of Jacques Marie Mage…

I ordered a pair of Jacques Marie Mage (JMM) eyeglass frames and had a weird experience. When the items arrived, the frames themselves looked legitimate based on similar ones I saw in a local store. However, the serial number was strange: "00/400" instead of, well, some non-zero number out of 400. Is this a prototype or demo pair? Or just a fake pair? I don't know. Also, the box and case, etc., did not match the specs of those in the store or on the website. I sent an email three days ago but have not heard back. All in all, Mori Optical offered slight savings over other online retailers, and they had in stock a frame finish that I liked, but since they seem to be selling fake or gray-market frames, they should be avoided. Thankfully my credit card has me covered.

31 luglio 2024
Non scritta su invito
Valutata 5 stelle su 5

Very sturdy frames

Very sturdy frames! Just as I expected. The quality is amazing and at the end of the day, this is what you are paying for. Many thanks.

17 maggio 2024
Non scritta su invito
Valutata 1 stelle su 5

JMM FAKES AND BAD ONES AT THAT

The Jacques Marie Mage glasses I just received are complete fakes and bad ones at that. I reported them to my credit card company and emailed for a refund. Complete and total garbage. DO NOT BUY ANYTHING FROM THIS RESELLER.

28 marzo 2024
Non scritta su invito
Valutata 1 stelle su 5

COUNTERFEIT Jacques Marie Mage

I am an avid JMM collector—knew these were fakes the second I opened the box. AVOID THIS SELLER. They are in China, not Japan. The knockoffs are easily distinguishable from the real thing. The box is wrong, the serial numbers are wrong, and there is no serial number certificate! DO NOT BUY FROM MORI OPTICAL.

27 marzo 2024
Non scritta su invito

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