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Morgan & Blake Recensioni 

10
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TrustScore 2 su 5

2,1

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Informazioni di contatto

2,1

Scarso

TrustScore 2 su 5

10 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

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Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

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2,1

Tutte le recensioni

(10)

10 recensioni negli ultimi 12 mesi

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Valutata 1 stelle su 5

Items were not as advertised and return…

Items were not as advertised and return policy is ridiculous. Not sure why this store was advertised in Toronto as there is nothing located in Toronto.

5 agosto 2026
Non scritta su invito
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Risposta di Morgan & Blake

Hi James,

Ordering something and finding it isn't what you expected is frustrating, and having the return feel like hard work on top of that only makes it worse. We're sorry. The confusion over where we're actually based clearly didn't help, and we understand why you're annoyed about all of it.

Could you e-mail us at info@morgan-and-blake.com with your order number and any messages you've already sent us? We'll look into what happened and work towards a fair resolution.

Kind regards,
The Morgan & Blake Team

Valutata 2 stelle su 5

Don't recommend

The shoes were very cheaply made. They are more like indoor slippers, and cheap ones at that. I would not purchase from this site again. The refund option included: take pictures of the item, they "approve" the return based on their subjective criteria, then you pay to ship back to Singapore. I opted to receive a partial refund as the former was quite a hassle and no guarantee they would "approve" the refund.

The CS agents were all polite though, hence the 2 stars for them. Zero stars for the product, itself.

13 agosto 2026
Non scritta su invito
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Risposta di Morgan & Blake

Hi Sam,

The shoes clearly weren't what you expected when you opened the box, and that's a letdown on its own. Then sorting out a return turned into more hassle than it was worth, so you settled for less rather than keep pushing. We're sorry it went that way. Good to know the team were decent with you, though that doesn't make up for a pair you won't wear.

Could you email us at info@morgan-and-blake.com with your order number and any messages you've already sent? We'll look into it and work towards a fair resolution.

Kind regards,
The Morgan & Blake Team

Valutata 1 stelle su 5

SCAM

Received a low quality pants, emailed twice to return it : no answer. Called phone # listed on the website : "out of service". 30 days easy return a a joke for these people. Save yourself the headache and buy from a reputable brand. order #GM88239

23 settembre 2026
Non scritta su invito
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Risposta di Morgan & Blake

Hi Babak,

That's not how this should have gone, and we're sorry. We'd rather deal with it directly than leave it here.

Email us at info@morgan-and-blake.com with your order number and any previous correspondence. We'll look into it properly and work towards a fair resolution.

Kind regards,
The Morgan & Blake Team

Valutata 1 stelle su 5

It was not real size too small for a…

It was not real size too small for a large
It was very long it was from Japan or china
I tough I buy in canada
And for the return it’s very bad
They offer me 30$ credit
And we finish 15% on my credit card
I think it will be the last time that I buy from you
You know I buy a lot but not anymore from your company

Huguette

17 settembre 2026
Non scritta su invito
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Risposta di Morgan & Blake

Hi Huguette,

Ordering something you expect to fit and then finding it doesn't is frustrating enough, and waiting a long time for it to arrive from somewhere you weren't expecting only made it worse. Sorting out the return clearly didn't go smoothly either, and after shopping with us as often as you have, we understand why you've had enough. We're sorry.

Could you e-mail us at info@morgan-and-blake.com with your order number and any messages you've already sent us? We'll look into what happened and work towards a fair resolution.

Kind regards,
The Morgan & Blake Team

Valutata 1 stelle su 5

I asked for a return on Sept 9, still no follow up on Sept 17

I asked for a return on Sept 9, 2026, I sent a follow up email and nobody gave me the address to return the items bought.

9 settembre 2026
Non scritta su invito
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Risposta di Morgan & Blake

Hi Andy,

Waiting over a week for a simple answer, then having to chase it yourself, is genuinely frustrating. You asked a straightforward question and should have had a reply the first time. We're sorry you've been left without one, and we understand why you've given up waiting and written this instead.

Could you email us at info@morgan-and-blake.com with your order number and any messages you've already sent? We'll look into what happened with your request and work towards a fair resolution for you.

Kind regards,
The Morgan & Blake Team

Valutata 1 stelle su 5

Inferior quality of products

The quality of the items I bought is very poor & neither can be worn. I have tried to contact the company 3 times to return a product. No response from them. I just read that returns must be returned to China at customer’s cost. I would avoid buying anything from this company. High prices, inferior products and poor service for returns.

20 agosto 2026
Non scritta su invito
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Risposta di Morgan & Blake

Hi Catherine,

Being left without a reply when you've reached out more than once is genuinely frustrating, and we're sorry you've been put in that position. On top of that, the items themselves weren't wearable, so you've been left with something you can't use and no clear way forward. That's a poor experience from start to finish and we understand why you'd warn others off.

Could you email us at info@morgan-and-blake.com with your order number and any earlier messages you sent? We'll look into what happened and work towards a fair resolution.

Kind regards,
The Morgan & Blake Team

Valutata 1 stelle su 5

Poor quality smaller sizes no contact.

Quality was very cheap I ordered jeans and flats that both were too small originally only ordered bc of the store being in Toronto Ontario. It is definitely not. Took weeks to receive no cons f for customer service looking to return items asap. I feel like they are made in china not some high end boutique that is stated extremely disappointed with the entire process of this purchase

9 settembre 2026
Non scritta su invito
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Risposta di Morgan & Blake

Hi Trina,

This isn't how it should have gone. You waited a long time for the order, then neither item fit, the quality wasn't what you expected, and you couldn't get hold of anyone when you needed to. That's a lot to go wrong in one purchase, and we're sorry. We understand why you want to send it all back.

Please email us at info@morgan-and-blake.com with your order number and any earlier messages you've sent us. We'll look into what happened and work towards a fair resolution for you.

Kind regards,
The Morgan & Blake Team

Valutata 1 stelle su 5

Terrible Quality Zero Customer Service

Terrible. I can’t actually believe how horrible the quality of this clothing is. Especially for the price. I also requested a refund and never heard back. Please respond to my email and refund my order. You can have all the clothing returned.

1 settembre 2026
Non scritta su invito
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Risposta di Morgan & Blake

Hi Katrina,

Paying good money for clothing and then finding it isn't what you expected is a genuine letdown, and being left waiting on a reply after you asked about a refund only makes it worse. You shouldn't have had to chase us. We're sorry, and we'd like to sort this out with you properly.

Could you email us at info@morgan-and-blake.com with your order number and any earlier messages you've sent? We'll look into what happened and work towards a fair resolution.

Kind regards,
The Morgan & Blake Team

Valutata 1 stelle su 5

Poor quality and poor service

I placed an order with Grant & Mercer on August 15th (Order # GM86826) and received shipping updates from them until I then started receiving updates from Morgan & Blake. The item was delivered on September 1st and was not at all what I was expecting. First, I thought I was ordering from a company located in Toronto, which I now don't believe is the case as my item came from China, and Second, the quality of the item is sub-par. The shoes are fabricated completely of plastic and are not what was depicted on the website from which I ordered them. As such, I'm very disappointed and feel that this has been a "Bait & Switch". I made an email request for return instructions as noted on their website, but to date, I have received no response. Very dissatisfied!

1 settembre 2026
Non scritta su invito
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Risposta di Morgan & Blake

Hi Linda,

Waiting on a reply that never comes, after the shoes turned out to be nothing like what you thought you were getting, is a rotten spot to be in. You expected one thing and something else showed up, and then no one answered when you asked how to send them back. That's a fair reason to be this frustrated, and we're sorry for it.

Could you email us at info@morgan-and-blake.com with your order number and any messages you've already sent? We'll look into what happened and work towards a fair resolution.

Kind regards,
The Morgan & Blake Team

Valutata 1 stelle su 5

Way smaller than expected

Way smaller than expected. Fabric was more like a Halloween costume plastic than denim. Back pockets are printed on - not actual pockets. I asked for a refund and never heard from them. Still trying to get money back. This is unwearable.

31 agosto 2026
Non scritta su invito
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Risposta di Morgan & Blake

Hi KR,

What arrived was clearly nothing like what you expected, and then you were left waiting on an answer about your money on top of that. Being left without a reply after asking is the part we feel worst about. You shouldn't have had to chase us, and we're sorry you did.

Could you e-mail us at info@morgan-and-blake.com with your order number and any messages you've already sent? We'll look into what happened and work towards a fair resolution.

Kind regards,
The Morgan & Blake Team

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