Order arrived quickly, no issues, good colour, black out good in my kitchen to shield out strong sun.
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
order received incomplete. an item arrived damaged. I contacted customer service and I have no response I think that if I do not have a resolution before December 20 I will open a paypal dispute Ed... Leggi di più
L'azienda ha risposto
This is my number one place to go for WWE merch. I've ordered from here more than once and ive never had a problem.They're are very reasonably priced, and have some good little rarities I've not seen... Leggi di più
Really good and reliable service I've used morethisway to fill in the gaps in my WWE DVD and Blu Ray collection. Morethisway is the sister site of wwedvdcouk. Between them I have found the best dea... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
We offer top-quality products at unbeatable prices. Our ever-growing selection ensures you find the latest items. We guarantee a smooth shopping journey from our store to your doorstep. Get all the latest product drops, exclusive offers and more sent straight to your inbox. What’s-more, bag yourself a 10% discount off your first order when you subscribe to our mailing list over at morethisway.co.uk
Informazioni di contatto
Quakers Walk, N21 2DE, London, Regno Unito
- +44 (0)203 012 0065
- info@morethisway.co.uk
- morethisway.co.uk
4,3
Eccellente
86 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 66% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Risposta di MoreThisWay
Hi Jesse,
Firstly, you're absolutely most welcome - thanks for taking the time to give us a positive and honest review.
Kindest Regards,
The More This Way Team
Good to see well packed after ordered 5…
Good to see well packed after ordered 5 dvds and received few days later from Royal Mail.
11 luglio 2025
Risposta di MoreThisWay
Hi Chas,
Thanks for taking the time to give us a positive and honest review! We very much appreciate your custom.
Kindest Regards,
The More This Way Team
Fantastic!
27 giugno 2025
Always had a good experience with More…
Always had a good experience with More this way great DVDs well packaged and delivered on time
15 giugno 2025
Risposta di MoreThisWay
Hi Melanie,
Thank you so much for your continued support and kind words! We're delighted to hear you've consistently had a great experience with us and that you’re happy with the quality, packaging, and delivery of our DVDs. We really appreciate your loyalty and look forward to serving you again soon!
All the best,
The More This Way Team
Risposta di MoreThisWay
Hi Lorna,
Thanks so much for your kind words! We're thrilled to hear you were happy with our selection and that your order arrived quickly. Your support means a lot to us, and we hope to see you again soon!
Best regards,
The More This Way Team
Slow website, order went through twice
Website was incredibly slow. when it eventually went through checkout, payment went through twice, two parcels got sent out and one of them got sent to my old address
No response from customer services by email or the website ticketing system
Avoid
14 giugno 2025
Risposta di MoreThisWay
Hi Joseph,
Firstly, please accept our sincerest apologies for the disappointment and frustration caused. Our customer services team have double checked for a ticket or email from yourself, but we have not found anything. To confirm – you emailed us at info@morethisway.co.uk?
If you could kindly email us or alternatively call us on 0203 012 0065 we’d be able to expedite solving the issue with the duplicate order for you.
FULL DISCLOSURE: with regards to your feedback (along with a few others) on our site being slow during peak times – we’ve now successfully overhauled our infrastructure.
Since running our final WWE DVD clearance sale we’ve had absolutely unprecedented traffic to the site which has caused a lot of strain overall as long as other issues such as bugs raise their heads! With this overhaul the following updates and improvements have been made:
1. Since Morethisway.co.uk sits at the centre of our business and is linked to 25+ other 3rd party marketplaces where we sell our products (Amazon, Ebay, Onbuy, Etsy, Tiktok Shop etc etc) it encompasses a much wider platform than isn’t just a standalone ecommerce store. We’ve now “offloaded” a ton of this infrastructure away from Morethisway.co.uk so that it can run independently to avoid bottlenecks in load times etc.
2. I’ve increased our server capacities to meet peak demands (yet again).
3. We’ve now made an array of other improvements to the site including Improved login / new account registration, guest checkout capabilities, a better basket and stepped checkout system so that it makes the process a lot easier and more reliable to use.
We hope that now with all of the new changes and upgrades now in place you’d be willing to give us another try… We know it wasn’t a good experience but in an effort to consistently improve we’ve taken your comments very seriously and we just hope that moving forward you’ll consider us again.
Please do not hesitate to reach out to us if you need anything else.
Kindest Regards,
The More This Way Team
Very slow website
VERY slow site, took half an hour to go through checkout
Due to the site issues, my order ended up going through twice, got charged twice and the duplicate order got sent to my old address.
Have sent a ticket and an email to customer service but have yet to receive a response.
Would recommend if the site can speed up a bit
14 giugno 2025
Risposta di MoreThisWay
Hi Joseph,
Firstly, please accept our sincerest apologies for the disappointment and frustration caused. Our customer services team have double checked for a ticket or email from yourself, but we have not found anything. To confirm – you emailed us at info@morethisway.co.uk?
If you could kindly email us or alternatively call us on 0203 012 0065 we’d be able to expedite solving the issue with the duplicate order for you.
FULL DISCLOSURE: with regards to your feedback (along with a few others) on our site being slow during peak times – we’ve now successfully overhauled our infrastructure.
Since running our final WWE DVD clearance sale we’ve had absolutely unprecedented traffic to the site which has caused a lot of strain overall as long as other issues such as bugs raise their heads! With this overhaul the following updates and improvements have been made:
1. Since Morethisway.co.uk sits at the centre of our business and is linked to 25+ other 3rd party marketplaces where we sell our products (Amazon, Ebay, Onbuy, Etsy, Tiktok Shop etc etc) it encompasses a much wider platform than isn’t just a standalone ecommerce store. We’ve now “offloaded” a ton of this infrastructure away from Morethisway.co.uk so that it can run independently to avoid bottlenecks in load times etc.
2. I’ve increased our server capacities to meet peak demands (yet again).
3. We’ve now made an array of other improvements to the site including Improved login / new account registration, guest checkout capabilities, a better basket and stepped checkout system so that it makes the process a lot easier and more reliable to use.
We hope that now with all of the new changes and upgrades now in place you’d be willing to give us another try… We know it wasn’t a good experience but in an effort to consistently improve we’ve taken your comments very seriously and we just hope that moving forward you’ll consider us again.
Please do not hesitate to reach out to us if you need anything else.
Kindest Regards,
The More This Way Team
How fast it was delevert
9 giugno 2025
Highly recommended!
Everything arrived quickly, very well packaged and exactly as described. Great service
13 maggio 2025
Prices are good a great selection of…
Prices are good a great selection of dvds and fast delivery
Would recomend 5star service.
Thank you
13 maggio 2025
My first order and surely not my last
Great prices, fast delivery and very well packaged.
11 febbraio 2025
order
order received incomplete. an item arrived damaged. I contacted customer service and I have no response I think that if I do not have a resolution before December 20 I will open a paypal dispute
Edit : thank you. thank you, however, is it possible to send me the missing product please? the "bluray paul heyman" would be really nice, it's to give to my son for Christmas
29 novembre 2024
Risposta di MoreThisWay
Hi Keifer,
Thank you for your feedback, and we’re sorry for any inconvenience caused.
We understand your frustration and apologise for the damage and missing item. It’s our busiest time of year, so it has taken us a few days to get back to you, and shipping challenges have impacted many orders. Please rest assured we had already processed your refund for the damaged and missing item before seeing this review.
We appreciate your patience and understanding during this busy period.
Regards,
The More This Way Team
Alles perfekt gelaufen
20 settembre 2024
Just received the package of DVDs from…
Update 2: 17/10
They write here that I must write what I want. If I want to get the damaged DVDs refunded, I have to send them an email. I have sent so many emails now and they have not responded to one of them or refunded my money. STAY FAR AWAY FROM MORETHISWAY!!!
Scammer alert
Update 1: It is now 7 days since Morethisway wrote that they would send some new DVDs or refund my money. Nothing has happened and they have not responded to my messages either. STAY AWAY FROM morethisway!!!!
Just received the package of DVDs from you.
1. Then you sent 2 of the same DVD that I wrote to you immediately that you didn't have to. Your website is so incredibly slow that it just added the same DVD twice before I paid for it. I wrote that you should refund my money for it or send another one at the same price. You have still not responded to my email and just sent my order even though several days passed before it was sent.
2. But clearly the biggest problem is that you have packed the films so badly that they have broken inside the DVD boxes. When I take one of the DVDs in my hand I can hear plastic and the DVD disc moving back and forth. I want my money refunded for this.
3. 2 of the DVDs which were supposed to be completely closed with transparent plastic were torn in half as if someone had tried to open them.
You are the biggest scammers I have ever ordered from and should have known something was wrong since your website is so slow.
3 ottobre 2024
Non scritta su invito
Risposta di MoreThisWay
Update 13/12: Daniel, you have completely ignored us for just over two months. You have accused us of being scammers, when it is you who has behaved disgracefully. You have received the refund from us and have not honoured the request for payment of the difference, and ignored our emails. We are very disappointed. Please do not place any orders with us in future, we do not want your custom.
Update 17/10: Hi Daniel, in order to refund you we have had to refund the full amount of your order and request the difference via PayPal. We have included the shipping fee with this refund. We have done this in good faith despite your accusations of us being scammers, which we take great offence to.
It was never the case that there would be any chance that you would not receive either a refund or have the DVDs damaged in transit reshipped to you, but rather it was a case of which option you preferred and letting us know.
We have been fair and communicative the entire time, and have remained cordial with you despite your completely unfounded and repeated public comments accusing us of being scammers.
Despite our replies to you via email and on Trustpilot in response to your complaints, you seem to have leaped to conclusions when you have not had immediate replies to your emails, and taken to Trustpilot in the meantime to vent your frustrations.
Hopefully you will honour the order by accepting the request for payment for the order and items that you have received in good condition. If you do not do that, then you will have essentially publicly been shown to have stolen from us, and it would be you who is the scammer. We hope that you honour the request for payment for the items that you have received. Please do.
Update 11/10: We offered you the choice of either a refund or a replacement. Once you've selected your preferred option, we'll then be able to proceed. Please email us to let us know how you'd like to move forward.
------
Thank you for your feedback, and we are truly sorry to hear about the issues you’ve encountered with your order.
Regarding the duplicate DVDs, we understand how frustrating it can be when something like this happens. While technical issues can occasionally cause delays, we always recommend double-checking the basket and total before completing payment. That said, we completely understand your frustration, and we apologise for any confusion this may have caused.
As for the condition of the DVDs, we are truly sorry they arrived damaged. While we take great care to package our items securely, it seems that damage may have occurred during transit. We ship both across the UK and internationally without frequent issues, but clearly, this time something went wrong. We had previously reached out to offer replacements for the damaged items and would be happy to arrange either replacements or a refund, depending on your preference.
We sincerely apologise if any part of this experience led to concerns about our integrity. Please rest assured that we will either refund or replace the items as promised, and we hope this will resolve the matter to your satisfaction.
Thank you again for your patience, and we hope to improve your experience moving forward.
Regards,
The More This Way Team
No refund or replacement for my order …
No refund or replacement for my order !
problem with ordering with blurays received broken I contacted them a first time and I got a response then as soon as I sent them the photos no more response. I contacted them 4 more times and still no more. They pretend not to answer me anymore so as not to resolve the problem a shame.
Édit : after my last email [23 august 2024] I have a response from them. They ask me for new photos. Then now 3 days later they don't answer again. I will make a PayPal claim shortly
Edit: 9 septembre : i receive partial refund thanks but I received too little reimbursement for the delivery costs that I had paid very dearly.
18 agosto 2024
Risposta di MoreThisWay
Hello,
Sorry for the items that arrived damaged.
We did ask for photos of the damage, and received photos from you, but they were in an unreadable format as we explained, which is why we asked for you to send the photos again but in a different format. It is less than 3 days since you sent that email, and we have in fact replied in less than 48 hours advising that we have processed a refund for the damaged items as well as a discount on the shipping fee.
We hope that this is a satisfactory solution and hope you will shop with us again.
All the best,
The More This Way Team
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.