Montgomery's Recensioni 

304
•
TrustScore 4 su 5

3,9

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Valutata 1 stelle su 5

The guys that put the battery in my couch ripped the bottom and didn’t tell me. I didn’t realize until later. My puppy kept wanting to go into the hole and I had to take out the whole underside.

Valutata 5 stelle su 5

My experience with your service process was fantastic! Zach was highly engaged, solution focused & very passionate about his work. I really enjoyed talking with him while he worked & loved that my s... Leggi di più

Valutata 5 stelle su 5

Love the store employees and selection. They were very helpful with picking out furniture within my budget. Also, showed great knowledge about the furniture and construction. I love the display t... Leggi di più

Valutata 5 stelle su 5

Kayla was very helpful :-) Excited to do more business as our house progresses. Thanks again Kayla for superb service. We asked if we could take a barstool home to see how it would look and how man... Leggi di più

Dettagli dell'azienda

  1. Arredatore d'interni
  2. Negozio di mobili

Scritti dall'azienda

The Montgomery's whole-home experience allows you to shop with confidence while our team of specialists and experts combine their knowledge and talents to offer you selections for every budget in furniture, mattresses, window fashions, flooring and lighting for your home. With stores in Sioux Falls, Madison, Watertown, and Aberdeen, you will find fashions for your home with a design team prepared to walk you through each step of the process from inspiration to installation with our complimentary design services.


Informazioni di contatto

3,9

Molto buono

TrustScore 4 su 5

304 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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3,9

Tutte le recensioni

(304)

0 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

great experience

Montgomery’s offered us a wide variety choices for furniture in look, style, and price range. I appreciated the thoroughness and ability to see the furniture in my own space before I ordered it.

8 novembre 2018
Non scritta su invito
Valutata 5 stelle su 5

Excellent Service

Excellent - Bought our product from another family owned retailer who went out of business - but Montgomery's returned it to the manufacturer for repair and treated us like we bought it from them. Awesome!

6 novembre 2018
Non scritta su invito
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Risposta di Montgomery's

Thank you for your kind words. We do our best to treat everyone like they are a member of our Montgomery's family. - MJR

Valutata 2 stelle su 5

Disappointed Customer

We had purchased a Flexsteel, leather recliner in 2006. The mechanical part of the recliner went bad and my husband was unable to use the chair. We were not able to talk to the person in charge of repairs for 2 weeks because he was on vacation(???) We wondered why another employee couldn’t handle our situation. Anyway, when the employee returned to work and returned our call we discovered the part wasn’t available for another 4 weeks. Eventually the part came in and after scheduling the visit, we are now waiting another week and a half.
Wow! All that time for a mechanism for our recliner, and “no” it is not even electrical!

6 novembre 2018
Non scritta su invito
Logo di Montgomery's

Risposta di Montgomery's

Pat, Thank you for sharing your experience with us. We do our best to communicate and make notes of every communication on every service order for our customers. I apologize that it took longer for us to get the part for your chair. We worked with the manufacture to get a retrofitted mechanism for your chair as the style was discontinued after you made your purchase in 2006. The manufacturer was able to get us a retrofitted mechanism which took longer because it was not an "off the shelf" order. The manufacturer had to order the mechanism from their supplier and retrofit. Our service manager will follow up with you again after the mechanism is installed to make sure everything is working properly. -Matt

Valutata 5 stelle su 5

Our saleslady was very helpful, YES

Our saleslady was very helpful, made a home visit and had several items picked out for us to look at the following day.

5 novembre 2018
Non scritta su invito
Logo di Montgomery's

Risposta di Montgomery's

That is great to hear! Our designers are passionate about what they do. Thank you for taking the time to let us know you were pleased. - MJR

Valutata 4 stelle su 5

It Didn't End Well

Sales personnel both at the model home and the store were friendly and knowledgeable. The only thing that went wrong was the handling of the sale. Our credit card was charged twice (for a while they thought they had done it 3 times!) and it took longer (a week) to clear up than I would have expected - and my wife caught the error, not them.

18 ottobre 2018
Non scritta su invito
Valutata 5 stelle su 5

When I came in I was just looking at…

When I came in I was just looking at options. Every store I went to had the same furniture that I really wanted, but was very expensive. We ended up purchasing it from Brooke for many reasons. 1 she was up front about everything. She told me how we could cut some cost, by doing fabric over leather and also that we didn't need to put the heat and massage in all the seats. She was the only one that told me that it didn't need to be in every seat. That saved us $300 per seat. 2nd I had told her that every store I walk into I find this and can't go further. She told me that they do price matching. Why would I go any where else??? She was amazing even after us coming in numerous times and emails and calls. She was always more the happy to help. She is the whole reason we bought from Montgomery and would come back to her again.

18 ottobre 2018
Non scritta su invito
Valutata 1 stelle su 5

We'll go somewhere else next time :(

The initial shopping experience was good-friendly staff & good variety in the showroom. BUT- ten weeks after ordering a new mattress and bed frame, we are still missing parts. It took two weeks longer than promised to get the mattress. It’s one thing if we’re expecting a 2-1/2 month wait- but our estimated delivery was six weeks. We have the headboard & footboard but no rails. So our mattress is still sitting on the floor. Very disappointing experience!!!

26 settembre 2018
Non scritta su invito
Valutata 4 stelle su 5

We had great service helping us pick…

We had great service helping us pick out a new mattress. The only complaint I would have is the time it took us to get the mattress. They said it would take 2 weeks. After three we called to find out where it was. They were quick to find out and schedule an appointment for delivery. Overall very happy.

23 settembre 2018
Non scritta su invito

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