Absolute very expensive rip off. Nothing more than a child’s toy. Probably worth about£7:50 at most. Something you might get out of a cracker. Don’t be taken in like I was. Very expensive mistake and... Leggi di più
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False advertising, totally! Advertising showed distant objects brought into focus. Yea right… only light magnification. Of course, made in China. No attachment to a phone camera. No way to get your... Leggi di più
I don't know what camera lens they used to represent the starscope monocular but I sure would like to have it. It sure wasn't the actual lens view that is in the starscope. The actual zoom of the star... Leggi di più
This is one of the worst hard sell web sites I have ever encountered, and the most dishonest. You even get different discounts on different computers! A big screen popup comes up saying claim... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Starscope Monocular telescopes lets you shoot telescopic photos on your smartphone. Advances in computer-designed lens elements have made it possible to create lenses with stunning color accuracy and tack-sharp details, all at a price that would have been impossible just a few short years ago! The high-performance light-transmission optics in the Starscope allow you to view and photograph scenes in absolute razor sharpness – no matter where you go.
Informazioni di contatto
Stati Uniti
- monostarscope.com
1,1
Pessimo
256 recensioni
Non risultano inviti alla recensione recenti
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No news on delivery. Order canceled. Stay away.
Order was accepted weeks ago. Apologies received for delayed shipment, blamed on everything current. However no estimate of delivery date offered. Very poor response compared to most other suppliers. I am canceling orders immediately.
7 gennaio 2022
Non scritta su invito
Risposta di Starscope
Hi Max! We are sorry for the inconvenience that caused you. Please contact our customer support team at https://support.starscopemonocular.com We’ll work with you to resolve any issues as quickly as possible.
Have a great one!
-Julie from Starscope Customer Care
Ordered on 12/5 for Christmas presents.
Ordered on 12/5 for Christmas presents.
Still have not received them. They said I can’t cancel while in transit, and I must pay for return postage if I ever get them.
Scam company , avoid doing business with them. Walmart has better products and 2 day delivery. Live and learn.
6 gennaio 2022
Non scritta su invito
Risposta di Starscope
Hi! We are sorry if you still have not receive your order. Please contact our customer support team at https://support.starscopemonocular.com We’ll work with you to resolve any issues as quickly as possible.
Have a great one!
-Juliefrom Starscope Customer Care
THIS IS A SCAM
I would give negative stars if I could. Ordered the product over a month ago and no one can give me an estimated time for delivery. I requested to cancel my order and get a refund. No answer from them. I think this is a scam.
6 gennaio 2022
Non scritta su invito
Risposta di Starscope
Hi Lori! We are sorry if you still have not receive your order. Please contact our customer support team at https://support.starscopemonocular.com We’ll work with you to resolve any issues as quickly as possible.
Have a great one!
-Julie from Starscope Customer Care
Don't do it. After nearly 1 1/2 months of trying to get straight answers I suppose you expect me to believe any of your form letters? I will believe you when I have a quality product in my hands
Don't do it . Don't order from this company. I have been trying to contact them 40 + times per day and get the same 4 form letters as responses no matter how kind or nasty I get. I wish I'd have read these reviews before I ordered. I will never order again . This was a valuable lesson,but surely one I wish I didn't have to learn this way. The only thing I get is lies and deceit
6 gennaio 2022
Non scritta su invito
Risposta di Starscope
Hi Greg! We are sorry for the inconvenience that caused you. Please contact our customer support team at https://support.starscopemonocular.com We’ll work with you to resolve any issues as quickly as possible.
Have a great one!
-Julie from Starscope Customer Care
SERIOUSLY?!
Placed order through starscope AND paid for shipping because it would arrive by Christmas. This was supposed to be a gift. I could have ordered through Amazon (no shipping cost) if it wasn’t needed by Christmas. By 12/23, I had not received shipping confirmation so I tried to cancel this order. “Jason” promptly replied that he would “recommend” canceling this order. Never received confirmation of cancellation so again I requested an email confirmation. 1/5/22, “Janine” replied that order has shipped and can’t be canceled. In addition, she wrote,
“ As for the regular order, instead of canceling your order, why not wait for the product to try it out first? I can assure you that you will love the product.
Please also be assured that our company values customer satisfaction as a top priority. With this, I suggest that you take advantage of our 60-day money-back guarantee and try out the products first.
I would like to offer you a store credit which costs $40.96 that you can use on (website)”
SERIOUSLY?!
Enough said, plan to address through my credit card company.
5 gennaio 2022
Non scritta su invito
Risposta di Starscope
Hi NJ! We are sorry for the inconvenience that caused you. Please contact our customer support team at https://support.starscopemonocular.com We’ll work with you to resolve any issues as quickly as possible.
Have a great one!
-Julie from Starscope Customer Care
I order 2 Starscope and receive1 two G2ntp and receive 0
I order 2 Starscope and receive1
I order2 g2 mobile phone and receive 0
5 gennaio 2022
Non scritta su invito
Risposta di Starscope
Hi Pastor! We are sorry for the inconvenience that caused you. Please contact our customer support team at https://support.starscopemonocular.com We’ll work with you to resolve any issues as quickly as possible.
Have a great one!
-Julie from Starscope Customer Care
They seem fraudulent to me
They seem fraudulent to me. A month after I returned the Starscopes I haven't received a refund. After a few reminders the last I heard from them was almost 2 weeks ago claiming the delay due to "high volume".
5 gennaio 2022
Non scritta su invito
Risposta di Starscope
Hi Shoeb! We are sorry for the inconvenience that caused you. Please contact our customer support team at https://support.starscopemonocular.com We’ll work with you to resolve any issues as quickly as possible.
Have a great one!
-Julie from Starscope Customer Care
Not received
Ordered over a month ago for a Christmas gift. Never received it and am pretty sure I never will by now.
They keep saying they're so happy I've had such a great experience!!
Really!
4 gennaio 2022
Non scritta su invito
Risposta di Starscope
Hi Deanna! We are sorry if you still have not receive your order. Please contact our customer support team at https://support.starscopemonocular.com We’ll work with you to resolve any issues as quickly as possible.
Have a great one!
-Julie from Starscope Customer Care
BAD DEAL # 2
Just received a reply from Starscope Monocular regarding my review.
Just like I said in my review some more BS.
They never offer a phone number so I can talk to a live person.
Also like I said please do not lose your money with this company.
Here’s how they apologize, yesterday they sent me a (we are sorry) email and the way they want to make it up is to sell me two new products at 50% off so they can steal some more of my money.
These people are really no good. Please be careful.
4 gennaio 2022
Non scritta su invito
Risposta di Starscope
Hi Mark! We are sorry for the inconvenience that caused you. Please contact our customer support team at https://support.starscopemonocular.com We’ll work with you to resolve any issues as quickly as possible.
Have a great one!
-Julie from Starscope Customer Care
Ordered 11 7 buyer’s beware my fault
Ordered 11 7. 2021. It’s now Jan 4 2022. No merchandise many calls and emails later are of no help. The answering service is pleasant but I want to cancel this order and never deal with this this company again. Much less eval their product. Should have gone to my tent store
4 gennaio 2022
Non scritta su invito
Risposta di Starscope
Hi RobC! We are sorry for the inconvenience that caused you. Please contact our customer support team at https://support.starscopemonocular.com We’ll work with you to resolve any issues as quickly as possible.
Have a great one!
-Keeshia from Starscope Customer Care
Have not received item that was ordered…
Have not received item that was ordered before Christmas as a gift.
Have read many many reviews all complaining about non arrival of items ordered
Also have read of people reporting that the company thank them for their great review (as did I) even though we never gave such reviews!!
Have requested a refund just after Christmas but as of today have still not received acknowledgment of my request. Have commenced a complaint procedure through PayPal to resolve this
4 gennaio 2022
Non scritta su invito
Risposta di Starscope
Hi Douglas! We are sorry if you still have not receive your order. Please contact our customer support team at https://support.starscopemonocular.com We’ll work with you to resolve any issues as quickly as possible.
Have a great one!
-Keeshia from Starscope Customer Care
I ordered 4 (plus 1) of the mini…
I ordered 4 (plus 1) of the mini binocs. When they came I opened one box and the only thing that came in focus was 4-5 feet away!!! further away blurry and nothing identifiable. I opened another box (had some wrinkles on the box (opened before?) and the lens fell out. Customer service said I had ordered 4 more (2-3 hours later =didn't!!!) that were coming. Waited 5 days, called CS and they said I ordered another order of 4 (that would make 13-15 of them!!!).
I find it curious that starscope sent an auto reply thanking me for feedback ("we're happy you had a great experience with our products" ) -NOT
4 gennaio 2022
Non scritta su invito
Risposta di Starscope
Hi Gretchen! Sorry to hear your experience was not satisfactory. If you’re open to discussing your experience further, please contact us at https://support.starscopemonocular.com We’ll work with you to resolve any issues as quickly as possible.
Have a great one!
-Keeshia from Starscope Customer Care
Ordered for xmas 3 months ago
Ordered for xmas 3 months ago. Spent over 100 dollars. Cant afford places that dont deliver. Very disappointed!!!
4 gennaio 2022
Non scritta su invito
Risposta di Starscope
Hi Sally! We are sorry if you still have not receive your order. Please contact our customer support team at https://support.starscopemonocular.com We’ll work with you to resolve any issues as quickly as possible.
Have a great one!
-Keeshia from Starscope Customer Care
No Christmas!!!!!!!!
I, like everyone else have not received the two scopes I ordered with a guarantee the would be here by Christmas. I cant give you a good review until I get them!!!!!No Christmas.
3 gennaio 2022
Non scritta su invito
Risposta di Starscope
Hi Sandy! We are sorry if you still have not receive your order. Please contact our customer support team at https://support.starscopemonocular.com We’ll work with you to resolve any issues as quickly as possible.
Have a great one!
-Keeshia from Starscope Customer Care
Why are you allowed to do business
Why are you allowed to do business. You should be sued for your lies and lack of service.
3 gennaio 2022
Non scritta su invito
Risposta di Starscope
Hi Jasper! Thank you for posting a review and we’re sorry to hear that your experience was not up to standards. We would like the opportunity to talk and assist you further about your concerns, please contact our customer support team at https://support.starscopemonocular.com We’ll work with you to resolve any issues as quickly as possible.
Have a great one!
-Keeshia from Starscope Customer Care
Risposta di Starscope
Hi John! Thank you for posting a review. All pricing are in United States Dollar. Please contact our customer support team for further concerns at https://support.starscopemonocular.com
Have a great one!
-Keeshia from Starscope Customer Care
I ordered my starscopes in November for…
I ordered my starscopes in November for Christmas. Still have not received a tracking number. I've emailed several times. Received an email back from Elmer and one from Ghada Hajjeji at a support email telling me as soon as someone gives them the tracking number they'll give it to me. The first email like this has been 3 weeks ago.
3 gennaio 2022
Non scritta su invito
Risposta di Starscope
Hi Rebecca. Thank you for posting a review and we are sorry to hear that you still have not receive your order. We would like the opportunity to talk and assist you further about your concerns, please contact our customer support team at https://support.starscopemonocular.com We’ll work with you to resolve any issues as quickly as possible.
Have a great one!
-Keeshia from Starscope Customer Care
Have NOT received my order!!
Have NOT received my order!!
607/591/2630
2 gennaio 2022
Non scritta su invito
Risposta di Starscope
Hi Jackie. Thank you for posting a review and we are sorry to hear that you still have not received your order. We would like the opportunity to talk and assist you further about your concerns, please contact our customer support team at https://support.starscopemonocular.com We’ll work with you to resolve any issues as quickly as possible.
Have a great one!
-Keeshia from Starscope Customer Care
Same as everyone else
Same as everyone else. Horrible! Ordered 12/7 and no response from company regarding when it will be delivered!
2 gennaio 2022
Non scritta su invito
Risposta di Starscope
Hi Helen. Thank you for posting a review and we are sorry to hear that you still have not received your order. We would like the opportunity to talk and assist you further about your concerns, please contact our customer support team at https://support.starscopemonocular.com We’ll work with you to resolve any issues as quickly as possible.
Have a great one!
-Keeshia from Starscope Customer Care
Terrible Experience
Ordered four items on December 8th. Order to my knowledge was never even processed. I think this is a total scam. Today is January 1st. Only thing I have gotten back it that they are going to check on the order. These were to be Christmas presents. Well Christmas has come and gone.
2 gennaio 2022
Non scritta su invito
Risposta di Starscope
Hi Roland. Thank you for posting a review and we are sorry to hear that you still have not received your order. We would like the opportunity to talk and assist you further about your concerns, please contact our customer support team at https://support.starscopemonocular.com We’ll work with you to resolve any issues as quickly as possible.
Have a great one!
-Keeshia from Starscope Customer Care
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