The fun and excitement of being able to get this item. I can hardly wait to use it. Maybe even take it on a vacation or even a trip around the world.who knows, maybe I’ii even meet the right person ,... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Looking forward to the security of brings. Didn't like all the last minute little add-ons they wanted but I understand why
L'azienda ha risposto
As all the seven reviews so far are heaping praise and fairly recent, I am raising some read flags here. 1. The ordering and confirmation processes are accompanied by very heavy attempts to up... Leggi di più
L'azienda ha risposto
Order placed in a very efficient way. Thank you 👍
L'azienda ha risposto
4,0
Molto buono
25 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
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Risposta di Ondrela
Hi John,
Reading your review made my day – I’m really glad to hear you’re impressed and see Ondrela’s technology as amazing. That’s exactly the kind of experience I want our customers to have.
Thank you for taking a moment to share this and for rating us 5 stars. It truly means a lot.
Best regards,
Janis Torres
Ondrela Customer Care Manager
Risposta di Ondrela
Hi Andy,
Reading your review really made my day. I’m glad you found everything simple, clear, and straightforward when placing your order with Ondrela.
I’m always aiming to keep the whole process as smooth as possible, so it’s great to hear that this matched your experience.
Thank you for choosing Ondrela and for taking a moment to share this.
Best regards,
Janis Torres
Ondrela Customer Care Manager
Risposta di Ondrela
Hi Jack,
I appreciate you sharing your thoughts and the 3-star rating.
When you mention there are “too many add ones,” I understand how that can make the experience feel a bit cluttered instead of straightforward. That kind of honest note helps me see where things might feel overwhelming from a customer’s perspective.
Thank you for taking the time to leave your review and for giving Ondrela a chance.
Best regards,
Janis Torres
Ondrela Customer Care Manager
too many upsell attempts
2 agosto 2026
Non scritta su invito
Risposta di Ondrela
Hi Richard,
I can see how repeated upsell prompts could feel pushy, and I’m not comfortable knowing that this overshadowed your experience with Ondrela. I genuinely appreciate you calling this out, as it helps me review how and when these offers are shown.
I personally want to look into this in more detail and understand exactly where this became too much for you. I’ll be reaching out to you by email shortly. If my message doesn’t arrive, you can contact me directly at https://ondrela.com/contact-2 using the subject line: Trustpilot – Ondrela, and please mention this review so I can quickly find your case.
Best regards,
Janis Torres
Ondrela Customer Care Manager
The fun and excitement of being able to find my wallet
The fun and excitement of being able to get this item. I can hardly wait to use it. Maybe even take it on a vacation or even a trip around the world.who knows, maybe I’ii even meet the right person , get married and have a few kids.The sky is the limit. Who knows, maybe I’ll win the lottery, wait I guess I’ll have to play the lottery first then maybe win it. Second though, I’ll just be able to find my wallet, that sounds more like me.
2 agosto 2026
Non scritta su invito
Risposta di Ondrela
Hi Thomas,
Reading your review genuinely made me smile. I love how much excitement and imagination you’ve brought to this purchase—whether it’s a big trip, a new chapter in life, or simply finding your wallet, I hope the item adds a bit of extra joy to whatever comes next.
It means a lot that you shared this experience with us and with others. Knowing that you’re this excited to use your purchase is exactly the kind of energy that keeps me motivated.
Thank you for choosing Ondrela and for brightening my day with your review.
Best regards,
Janis Torres
Ondrela Customer Care Manager
Risposta di Ondrela
Hi Christopher,
Reading your review really made my day – I’m glad to hear you found the options well explained. That’s exactly the kind of clarity I want every customer to experience when choosing Ondrela.
I truly appreciate you taking the time to share this and for rating us 4 stars. It helps me see what’s working well and where I can still refine things further.
Thank you for choosing Ondrela.
Best regards,
Janis Torres
Ondrela Customer Care Manager
gut bis jetzt
1 agosto 2026
Non scritta su invito
Risposta di Ondrela
Hi roger,
Vielen Dank, dass du dir die Zeit für deine Bewertung genommen hast – es freut mich sehr zu hören, dass bis jetzt alles gut für dich läuft.
Ich nehme deine Rückmeldung ernst und hoffe, dass sich dein Eindruck mit der Zeit noch weiter positiv entwickelt. Es bedeutet mir viel, dass du deine Erfahrung mit Ondrela teilst.
Beste Grüße,
Janis Torres
Ondrela Customer Care Manager
clarity price
31 luglio 2026
Non scritta su invito
Risposta di Ondrela
Hi Dear,
I’m glad to see you felt confident giving Ondrela a 4-star review, and it’s great to hear that clarity and price stood out positively for you. Knowing that both the information and the cost made sense for you really matters to me.
Thank you for taking a moment to share your experience and for choosing Ondrela.
Best regards,
Janis Torres
Ondrela Customer Care Manager
Risposta di Ondrela
Hi Don,
I’m really glad to hear you found everything simple to use – that’s exactly the kind of experience I want our customers to have with Ondrela.
Thank you for taking a moment to share your review and for the 4 stars, it really means a lot.
Best regards,
Janis Torres
Ondrela Customer Care Manager
Risposta di Ondrela
Hi Alex,
I’m really glad to hear that you found everything easy to use and that you’re able to access what you need quickly—that’s exactly the kind of experience I want our customers to have.
Thank you for taking a moment to share your thoughts and for rating us 4 stars. I truly appreciate you choosing Ondrela.
Best regards,
Janis Torres
Ondrela Customer Care Manager
Risposta di Ondrela
Hi Ian,
Reading your review really made my day – I’m glad you’re so pleased you came across Ondrela. It’s great to know your experience has been positive so far.
I really appreciate you taking a moment to share this and leave a 4-star rating. Feedback like yours encourages me and the whole team to keep doing better.
Thanks again for choosing Ondrela.
Best regards,
Janis Torres
Ondrela Customer Care Manager
Risposta di Ondrela
Hallo Horst,
vielen Dank, dass Sie sich die Zeit für eine Bewertung genommen haben. Es freut mich, dass alles reibungslos verlaufen ist und Sie insgesamt zufrieden sind.
Auch wenn Ihr Kommentar kurz ist, nehme ich ihn mir zu Herzen, um den gesamten Prozess von der Bestellung bis zur Lieferung so einfach wie möglich zu gestalten.
Vielen Dank, dass Sie sich für Ondrela entschieden haben.
Mit freundlichen Grüßen,
Janis Torres
Ondrela Customer Care Manager
Order placed in a very efficient way
Order placed in a very efficient way. Thank you 👍
28 luglio 2026
Non scritta su invito
Risposta di Ondrela
Hi Detlef,
Reading your review really made my day. I’m glad to hear that placing your order felt so smooth and efficient for you.
It means a lot that you took a moment to share this and rate us so highly. I truly appreciate you choosing Ondrela.
Best regards,
Janis Torres
Ondrela Customer Care Manager
Looking forward to the security of…
Looking forward to the security of brings. Didn't like all the last minute little add-ons they wanted but I understand why
26 luglio 2026
Non scritta su invito
Risposta di Ondrela
Hi Charles,
I’m really glad to hear you’re looking forward to the added sense of security – that’s exactly what I want our products to bring.
I also hear you on the last-minute add-ons feeling a bit much. While I understand why they’re offered, it’s helpful for me to know how that comes across so I can keep an eye on how we present those options in a way that feels clearer and more comfortable.
Thank you for sharing your experience and for the 4-star review. I really appreciate you choosing Ondrela.
Best regards,
Janis Torres
Ondrela Customer Care Manager
Risposta di Ondrela
Hi Munnawar,
Reading your 5-star review really brightened my day, even with the short “Goodmmmmmmmm” — it still says a lot about how you felt with Ondrela.
I’m really glad to know things went well and that you took a moment to share that publicly. It’s encouraging to see customers enjoying their experience with us.
Thank you for choosing Ondrela and for your support.
Best regards,
Janis Torres
Ondrela Customer Care Manager
Risposta di Ondrela
Hi ADRIAN,
Reading your review really made my day – I’m glad to hear you’re happy with the gear and found the prices good as well. That’s exactly the balance I’m always aiming for at Ondrela.
I really appreciate you taking a moment to share this and support us with a 5-star rating.
Best regards,
Janis Torres
Ondrela Customer Care Manager
Risposta di Ondrela
Hi Robert,
I’m really glad to hear you found the service friendly and helpful – that’s exactly the kind of experience I want every customer to have with Ondrela.
Thank you for taking a moment to share your review and for rating us so highly. It really means a lot to me that you chose Ondrela.
Best regards,
Janis Torres
Ondrela Customer Care Manager
Suspicious Issues
As all the seven reviews so far are heaping praise and fairly recent, I am raising some read flags here.
1. The ordering and confirmation processes are accompanied by very heavy attempts to upsell more products, before initial product is even received.
2.The tracking link given by dispatch is non functional more than 24 hrs after issue.
3.No reports given that product has been shipped 3 days after order was reportedly packed.
4.Two telephone calls, trying to get me to purchase other products
I will update this later to report outcome.
Further to response by Ondrela below. I found the Ondrela.com website and was able to submit the given tracker code there. It shows the parcel has left the sorting centre in China. The link given by dispatch for tracking is still non functional. The amount of upselling attempted prior to successful product delivery deminishes trust. This is a weakness of all USA businesses when dealing with the European market that is not used to it.
I will reaccess and edit this review when I receive the product
22 luglio 2026
Non scritta su invito
Risposta di Ondrela
Hi Fergus,
What you’ve described would absolutely give me pause as well, especially the aggressive upselling, the issues with the tracking links, and the calls you didn’t ask for. That’s not the type of experience I want anyone to have with Ondrela.
I want to personally look into what’s going on with your order, the tracking information, and the phone contact you’ve received so far. To help me investigate this properly, I've sent you a request for some additional information through Trustpilot, and you're welcome to reply directly there.
Please contact me directly through https://ondrela.com/contact-2 so I can privately review your case and personally help resolve this for you as quickly as possible. When reaching out, please use the subject line: Trustpilot - Ondrela
Please reference this review when contacting us so I can prioritize your case immediately.
Best regards,
Janis Torres
Ondrela Customer Care Manager
Risposta di Ondrela
Hi Joshua,
Reading your review really made my day. I’m glad to hear you had a great experience with Ondrela and that everything went smoothly for you.
I genuinely appreciate you taking a moment to share this and highlight your positive experience—it encourages me to keep focusing on every detail of the service we provide.
Thank you for choosing Ondrela.
Best regards,
Janis Torres
Ondrela Customer Care Manager
Really good product ideas. Lengthy process to complete order; hopeful for performance matching the claims.
I must say up front that I think the product being sold is likely to be a valuable item in my and my wife’s hectic life. Also, more than one of the peripheral items could add to the benefits. My discomfort is that it felt like I might have to purchase so many more items beyond the tracker card I would be on the site for 24 hours. That is somewhat exaggerated admittedly, however the Company hooks you with what may well be a great consumer asset. Then once on their website, immediately after placing an order for the card-tracker, another ancillary item is offered; an improved battery which most folks will order. Then, another accessory that you can’t live without, and then…you get the pattern.
The hook is the credit card-sized radio frequency (rf) tracker. Conveniently it fits in a slot of your wallet or purse (or wherever you could place it) allowing you to locate your wallet or purse if misplaced. I can legitimately say I am willing and glad to pay for a well-designed functional tracker that works with Android or iOS. Surely you know that the panic I have experienced on the few occasions my wallet was not where it should be; my life is OVER if I don’t find my wallet ASAP! This device will “connect” wirelessly to your mobile phone and pinpoint the location of your wallet/purse (as long as this card is inside). Theoretically I will never have to experience that dread and panic again. There has to be a power supply (battery) and for the card to be super thin you would need a
More efficient tracking chip, right? How about when you are traveling on business or pleasure, ever misplace/lose your carry-on or backpack? A hang-tag transmitter would provide peace of mind by being “connected” to your mobile phone. And not to overlook protection of your investment in these marvelous bits of technology - an extended warranty with claims being paid easily when one stops working is common sense.
It sounds like I am being highly critical of this Company’s pursuit of my hard-earned dollars; clearly I think the process should be streamlined. Suggestion: Try making one or two (maybe 3) package deals that bundle some of the several accessories instead of the oft repeated “But wait! There’s MORE!” for each and every
optional purchase one-by-one. Tedious is a fine description of how this Company approaches their online selling process. If these items turn out to perform as described I will gladly come back and applaud their offerings and say how valuable they are in an active persons’ life. I’m crossing my fingers - would you do the same?
23 luglio 2026
Non scritta su invito
Risposta di Ondrela
Hi Lyn,
I really appreciate how thoughtfully you described your experience and how clearly you can see the potential value of the tracker in your and your wife’s day-to-day life. That peace of mind you mentioned when it comes to wallets, bags, and travel is exactly what this type of product is designed for, and I’m glad that side of it resonated with you.
I also hear you on the way the additional items are presented on the website. Feeling like you’re being walked through too many “one more thing” offers can make the process feel longer and more tedious than it needs to be, even when the accessories themselves are genuinely useful. Your suggestion about offering clearer, more streamlined bundles instead of multiple separate prompts is very sensible, and it’s the kind of specific, practical input I pay close attention to.
I’m grateful you took the time to share both what you like and what you’d like to see done differently. I hope the tracker and any accessories you chose prove to be as helpful in your busy life as you’re expecting, and I’d be very glad to welcome you back if you decide to update your experience later on.
Best regards,
Janis Torres
Ondrela Customer Care Manager
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