Modora Recensioni 

Stunning clutch! Perfect colour match to my shoes and dress. Fast delivery. A* seller

Terrible services. Item missing from bag, I was not provided with a refund for the missing bag. the head of department called me several time from his personal number to discuss the issue which was never resolved and refused to put it in writing.

Not really the fault of Modora, my package never arrived from FedEx, they could have left a note but I didn't find any. FedEx said they tried to deliver three times, I don't know why they could not, I don't think the package needed signing for.

Great service, delivered in good time, quality product

Thank you

I live in Northern Ireland and after I placed my order I was informed you don't deliver here

Great quality items, great sale items and I ordered at night and the next day it arrived. Will definitely be ordering again!

Easy to order, prompt delivery - left with neighbour as I was out but the driver posted me a note to let me know where my parcel had been delivered to. Had to return the goods so rang fist to check and all was good for the return. Had to pay for the return - free returns would be good, but all in all a great service - thank you.

Fast delivery. Quality item. Cannot fault.

The delivery was great next day, however I had a problem with the largest suitcase and I am still waiting for them to get back to me
As I am leaving on holiday soon, reason I bought new suitcases, I managed to get the lock sorted. Apparently it was loose and needed tightening. It would have been great had Modora got back to me personally 😕

The dresses were great, nice material, and nicely made.

I bought the ‘Grey Metal Handle Shiny Clutch Bag’ which arrived really quickly and is a nice little handbag. Unfortunately one of the clasps on the hoop handle was twisted and wouldn’t close. I contacted Modora’s customer services and after several conversations (including them suggesting I use a pair of pliers to close the clasp) they agreed, as the handbag was damaged, to refund the £2.99 postage as a way of reducing the cost.

They sent me the wrong item and was told that the item that I ordered is out of stock in my size but on their website it said that they were a few items still in stock. I was offered a refund and messaged them regarding refunding me my shipping fee as they were responsible for the wrong item being send and I told them to please update their website with correct stock information. I did not get a response but I was send an invoice with my refund amount including the shipping fee but when the refund came into my account it did not include the shipping fee which is not right.

The most aggressive person who phoned me shouting at me my colleagues heard unbelievable because I declined paying £45 for postage from main land to Northern Ireland have never heard such abuse from a young male in my life absolutely

I received my order next day which was amazing and the scarf is very good quality

delivery was good but I sent one abaya back no acknowledgment and no refund

Halal clothes, good quality, turn around time from ordering to delivery is fabulous. Forget western brands support the Umma.

Terrible customer service for this company! I typically read reviews before purchasing but didn’t do so this time. The dresses I ordered were shipped out in time but that’s where it all ends. The dresses were too large though I ordered my usual size. I mailed them to request a return and was told to use the label provided ‘in the parcel’ to return. There was no label so I returned at my own cost- fair enough. That’s where customer service response ended. The address they provided in the return email was registered to a company with a different name. I contacted them to clarify that this indeed was the right address- no reply. I returned the dresses- no acknowledgement of return although tracking shows it was delivered. I contacted them to follow up- no reply still. It’s been radio silence from them. Very, very, very poor!! I had intended to order the smaller sizes of the dresses but changed my mind with their appalling lack of response. I will create a chargeback complaint with my bank on Monday, and will not use this site ever again!

The dress is amazing and received my order fairly quick.

Products were as shown
No mistakes with order
Fast and efficient delivery
Very happy
Will definitely shop again

I was so impressed with the clothes ordered for my daughter's visit to Oman, we placed a second order! At the checkout I had forgotten to click on the express delivery so I contacted Modora and they replied very promptly saying that as a gesture of goodwill they would send the order immediately. They also picked up on a quality control issue with one of the items and then phoned me to ask if I wanted to order something else. We had a look and called them back and within 18 hours everything was delivered! They definitely went above and beyond and we are very happy customers.