I can not reach anyone and when I finally did through messaging, I asked if they would do a price match, showed it cheaper elsewhere and they said: "Go buy from them". Tried to contact a manager and... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Really delighted with our 'Woodstock, orange' hall runner rug. Exactly, if not better than web photo. It's a quality product, good depth and sturdy, well finished and we positively bounce along now... Leggi di più
SHOCKING customer service BREACHING consumer laws. We returned a faulty rug and we were charged £20 for the collection service, because “it was company policy that as long as the rug we received was t... Leggi di più
I purchased the Aurora Cloud Rug From Modern Rugs.co.uk. The great thing about it was that I could pay through my Amazon Account so no having to put my account/card details or delivery address. The r... Leggi di più
Dettagli dell'azienda
- Arredatore d'interni
- anche in
- Negozio di arredamenti per salotti
- Negozio di mobili
- Negozio di mobili per camere da letto
Informazioni fornite da varie fonti esterne
Established in 2004, Modern Rugs Ltd is the UK's leading online rug retailer. Our main distribution warehouse and offices are based in Newton Aycliffe where we supply rugs to customers across the UK and Europe. Our vast experience in the flooring trade enables us to source the biggest selection of quality rugs at the most competitive prices.
Informazioni di contatto
Unit 3 Maple way, DL5 6BF, Newton Aycliffe, Regno Unito
- 01388669738
- sales@modern-rugs.co.uk
- modern-rugs.co.uk
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Beautiful rug
Beautiful rug - exactly as described, best price on the net and speedy delivery! Well done!
Perfect bedroom rug!
I spent a long time looking for the perfect rug for my bedroom. Modern rugs had a great range and it was really helpful being able to search by 'style'! The rug arrived promptly and is gorgeous.
Gorgeous colour, design and material on rug
We absolutely loved our rug. The design, colours and material is so nice and goes perfectly in our living room. Very happy with our product, service and would buy again.
Only downside is the rug keeps curling on the corners but I guess I will have to find a solution for that!
Great experience and lovely rug
Bought the Savannah Grey rug for our hallway. We live in a barn where the hall is double height and at this time of year, it's in dire need of being warmed up. The rug looks fabulous and feels great as its pure wool. The service from Modern Rugs - from an email query to learn more about the product and your returns process and policies,through to delivery - was great. Thank you
Excellent choice and easy purchase
Excellent choice and easy purchase on the site. The rug I wanted was out of stock at time of purchase but I was guided through my choices and decided to wait until in stock, and the rug was delivered quicker than the anticipated back in stock date. Highly recommended and great customer service.
nice rug as expected
Lovely rug
Lovely rug, very well wrapped. One negative was that there was information on how long it would take to receive the rug, it took three weeks. There was no problem in waiting three weeks but be good to be advised when ordered.
Love my rug
Love my rug. Had to wait a bit as it was out of stock, but really worth it. And they kept me in touch with what was happening. It arrived the day after they told me it had been despatch. Excellent service and an excellent rug.
Good quality rug
The rug is lovely, deep pile luxurious with a lovely abstract pattern.
I have brought from this company before ,so I new that the rug would
Be of good quality.
Great service
Great service, even when the supplier was out of stock my call was handled quickly and well from them. Thanks
Would use again!
Easy to follow website, good quality result and faster than predicted delivery. Happy Customer.
Lovely quality rug and a good price…
Lovely quality rug and a good price too.
Very happy.
Very happy
Very happy with our rug. Incredible value for a rug of real quality. Thanks Modern Rugs, we will definitely be back.
Disappointing service
Nice product, plenty of choice but delivery not as expected. Very poor communication with the company.
AVOID
I honestly wouldn't even give this place a 1 star!
THE MOST TERRIBLE CUSTOMER SERVICE!
We ordered a rug from them and it was too small so we asked for an exchange for a larger rug. The customer service team namingly Craig would not give answers to anything and when we received the one word answers they were totally unhelpful! They then said they will process a refund which has not not been processed even till now!
AVOID THIS COMPANY! Use rugs direct instead much better service and same products!
Imperfected but love it for the price
I love the rug. I will say it does have some imperfections but for the price you can't go wrong. It looks amazing in my living room.
Really good quality rugs.
Perfect length runner for my hallway
Perfect length runner for my hallway - I love it!
Beautiful Rug, Helpful Staff
Great support for when a rug was out of stock. I waited a couple of months but got the one I wanted, staff were responsive and helpful.
Excellent quality rug purchased and…
Excellent quality rug purchased and although it was out of stock when I ordered, it was dispatched promptly when came back in stock. Definitely looking to purchase another in the future and have recommended to family and friends!
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.








