I can not reach anyone and when I finally did through messaging, I asked if they would do a price match, showed it cheaper elsewhere and they said: "Go buy from them". Tried to contact a manager and... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Really delighted with our 'Woodstock, orange' hall runner rug. Exactly, if not better than web photo. It's a quality product, good depth and sturdy, well finished and we positively bounce along now... Leggi di più
SHOCKING customer service BREACHING consumer laws. We returned a faulty rug and we were charged £20 for the collection service, because “it was company policy that as long as the rug we received was t... Leggi di più
I purchased the Aurora Cloud Rug From Modern Rugs.co.uk. The great thing about it was that I could pay through my Amazon Account so no having to put my account/card details or delivery address. The r... Leggi di più
Dettagli dell'azienda
- Arredatore d'interni
- anche in
- Negozio di arredamenti per salotti
- Negozio di mobili
- Negozio di mobili per camere da letto
Informazioni fornite da varie fonti esterne
Established in 2004, Modern Rugs Ltd is the UK's leading online rug retailer. Our main distribution warehouse and offices are based in Newton Aycliffe where we supply rugs to customers across the UK and Europe. Our vast experience in the flooring trade enables us to source the biggest selection of quality rugs at the most competitive prices.
Informazioni di contatto
Unit 3 Maple way, DL5 6BF, Newton Aycliffe, Regno Unito
- 01388669738
- sales@modern-rugs.co.uk
- modern-rugs.co.uk
3,1
Nella media
893 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Great rug for our new design kitchen
3 aprile 2020
Non scritta su invito
Modern Rugs kept me informed from…
Modern Rugs kept me informed from ordering to delivery. The rug was lovely and I decided that I needed it in a bigger size so returned it. The return process was straightforward, when I spoke to customer service it was quickly processed and I received a refund promptly. Brilliant service!!
3 aprile 2020
Non scritta su invito
SHOCKING customer service BREACHING consumer laws!
SHOCKING customer service BREACHING consumer laws. We returned a faulty rug and we were charged £20 for the collection service, because “it was company policy that as long as the rug we received was the one we ordered they wouldn’t cover return cost”, completely ignoring the fact that we returned it as faulty, not because we didn’t like it. Customer Service Rep Craig was totally ignorant to the situation. When explained that this was breaching consumer laws, we didn’t even get a response. AVOID AT ALL COST!!
2 aprile 2020
Non scritta su invito
Love our new rug!
Lovely rug! Soft and exactly like pictures. Gives the room a great new look, we’re super happy! Thanks again!
2 aprile 2020
Non scritta su invito
Solid rug
I was looking for a rug that was heavy enough not to slide around or curl up at good price ...found it perfect and so priced. Worth every penny
2 aprile 2020
Non scritta su invito
Very professional outfit
Very professional outfit. Lovely rugs. Fast delivery. Good prices.
31 marzo 2020
Non scritta su invito
Heavenly Feet
I only managed to get to the position where I was able to unwrap my new rug over the weekend, (it had been delivered a few weeks before), but it was worth waiting for.
Looks very nice and feels heavenly under foot, very pleased with it. Now wishing I had purchased the next size up to have even more 'heavenly feet' moments, whilst, I might say being very grateful to all NHS staff and all of the others keeping the country going - a big thank you to them!!!
30 marzo 2020
Non scritta su invito
Ordering online was easy and…
Ordering online was easy and straightforward. We got the rug slightly earlier than expected which was great. Rug turned up in great condition and looked just like the site. Good price, fast delivery, no issues or complaints! Would happily return to get another rug.
28 marzo 2020
Non scritta su invito
Great Rugs, good value.
We have bought three rugs before from Modern rugs and recently bought two more. The website is easy to use, the descriptions and sizing are clear. The rugs arrived in a reasonable time (one was out of stock, but we knew that when we ordered and were happy to wait) and are lovely. Great rugs, and good value. I would definitely buy from them again.
27 marzo 2020
Non scritta su invito
Brilliant service
Brilliant service, prompt delivery and excellent quality of rug. Third rug I've bought now!
27 marzo 2020
Non scritta su invito
Superb service from start to finish…
Superb service from start to finish excellent product Thankyou
27 marzo 2020
Non scritta su invito
Wrong order and poor service
Purchased a hall runner and a completely different rug was delivered 2 weeks later.
Was told I had to wait another two weeks before I could receive my actual order.
27 marzo 2020
Non scritta su invito
So glad I found Modern Rugs!
Amazingly fast delivery on a beautiful rug which I needed to cover up a tea stain on my carpet which I couldn't get out! Beautiful AND useful!
26 marzo 2020
Non scritta su invito
Lovely rug and fabulous service
Lovely rug in such great quality! Beautiful design! And amazing service will be ordering again from them that’s for sure!
26 marzo 2020
Non scritta su invito
Beautiful rug!
Beautiful rug, it change my livingroom from
Basic to posh. So happy with it and price was amazing too.
25 marzo 2020
Non scritta su invito
Great rug.
Great rug,great service could not fault it.Also good price,what else do you need.
24 marzo 2020
Non scritta su invito
I am so pleased with both my rugs
I am so pleased with both my rugs, the best I have ever bought. They make a room look lovely and they are excellent price and quality. Over the moon with them. I wouldn't buy a rug from anywhere else. Thank you
24 marzo 2020
Non scritta su invito
Great quality
Great quality, price, quick delivery and customer service responded quick to my query
20 marzo 2020
Non scritta su invito
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.