Purchase a Chloe bucket bag and Chloe Nama sneaker from this boutique. The items are authentic, quality and at a great price. Would repurchase.
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I was originally concerned about buying a designer purse from an online retailer. But the prices were excellent and the Prada purse I bought was authentic and new! They are very responsive on poshmark... Leggi di più
Wonderful place to buy designer goods at a great price (lower than Fashionphile or Rebag for my purse and it's brand new). I initially reached out to inquire about an item and customer service respond... Leggi di più
Don't be hesitate to place your order from Modecraze. Fast response and always resolve your question/program if you encounter issues. I am super happy with my purchases.
Dettagli dell'azienda
Scritti dall'azienda
MODECRAZE is an online luxury marketplace offering an extensive selection of authentic, brand-new designer pieces sourced directly from established European retailers. Through these partnerships, we provide access to products from a wide range of leading fashion brands to customers worldwide. By working closely with our network of European boutiques, we are able to offer exclusive pricing—typically 20% to 60% below traditional retail—on both current and past-season collections. Today, MODECRAZE continues to grow as a trusted destination for luxury fashion. Led by a small team of female founders, the company takes a straightforward approach to luxury retail, focused on authenticity, fair pricing, and a reliable customer experience.
Informazioni di contatto
Stati Uniti
- customercare@modecraze.com
- modecraze.com
4,6
Eccellente
169 recensioni
Ha risposto al 50% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
My bag showed up quickly and was in…
My bag showed up quickly and was in excellent condition.
30 dicembre 2024
Thank you!Modecraze Good quality authentic bag love it!❤️❤️❤️
Thank you!! I love it nice very fast shipping
3 gennaio 2025
I am not sure if the bag is real…
I am not sure if the bag is real because the magnent doesnt work so the bag doesnt close.
I tried this bag on in the store preciously and the closure was different.
The magnent is completely dysfunctional- which is suspicious for a new bag at this pricepoint
1 dicembre 2024
Risposta di Modecraze
Dear Shawna,
Thank you for reaching out to us with your concerns about the bag you recently purchased. We sincerely apologize for any inconvenience you might be experiencing.
Upon reviewing our records, we haven't found any prior communication regarding issues with your item.
To address your concerns about authenticity, we strongly encourage having your bag authenticated by a reputable third-party luxury authentication service. This can provide a definitive confirmation and peace of mind. We recommend services like Entropy and Legit Grails, known for their reliability and accuracy in authenticating luxury goods.
We advise against self-authentication as it can frequently lead to false conclusions. Having your item professionally authenticated is the best way to ensure its authenticity.
We want to assure you that all products sold are 100% authentic. Your bag came from our esteemed partner boutique in Italy, which has a longstanding reputation for selling genuine designer items and is an authorized reseller of numerous luxury brands.
We stand firmly behind the authenticity of all our merchandise. If the authentication process or any other issue arises, please know that we are here to support you. For any further assistance, feel free to contact us at customercare@modecraze.com.
Thank you.
Sincerely,
Modecraze Customer Care
The wallet is beautiful
The wallet is beautiful. Neatly packed and in a nice box. My daughter loved it
2 dicembre 2024
Perfect!
Order came fast, packaging was perfect,
And the bag is gorge! Already stalking the site for my next purchase.
8 dicembre 2024
Quality not met but positive follow up
The delivery is fast, but the bag I received is not in good condition, there are some bad scratches on the back of the bag, very sad about it. The customer services did offer solutions.
27 novembre 2024
Risposta di Modecraze
Dear Lily,
Thank you for your review. We're glad to hear that your delivery arrived promptly, but we are truly sorry to learn about the condition of the bag. We were not aware of this issue and apologize for any disappointment it has caused.
We take matters like this seriously and would like to discuss this further with you. Please contact us directly at customercare@modecraze.com, so we can understand more about what happened and determine how best to assist you.
Your satisfaction is incredibly important to us, and we're here to help with any questions or concerns you might have. We look forward to hearing from you and ensuring that your concerns are addressed.
Warm regards,
Modecraze Customer Care
Great shipping and product.
18 novembre 2024
Quick shipment, great customer service
Shipment is quick and on time.Great customer service to address and resolve issues timely and effectively
18 novembre 2024
Beautiful shoes and packaged so nicely
Beautiful shoes and packaged so nicely. Arrived very quickly!
11 novembre 2024
Shop here!!
Super excited to find the YSL bag I was about to pay $2,000 for on the brand site for $400 cheaper! Perfect condition and fast shipping.
11 novembre 2024
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