Purchase a Chloe bucket bag and Chloe Nama sneaker from this boutique. The items are authentic, quality and at a great price. Would repurchase.
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Scopri cosa dicono le persone
I was originally concerned about buying a designer purse from an online retailer. But the prices were excellent and the Prada purse I bought was authentic and new! They are very responsive on poshmark... Leggi di più
Wonderful place to buy designer goods at a great price (lower than Fashionphile or Rebag for my purse and it's brand new). I initially reached out to inquire about an item and customer service respond... Leggi di più
Don't be hesitate to place your order from Modecraze. Fast response and always resolve your question/program if you encounter issues. I am super happy with my purchases.
Dettagli dell'azienda
Scritti dall'azienda
MODECRAZE is an online luxury marketplace offering an extensive selection of authentic, brand-new designer pieces sourced directly from established European retailers. Through these partnerships, we provide access to products from a wide range of leading fashion brands to customers worldwide. By working closely with our network of European boutiques, we are able to offer exclusive pricing—typically 20% to 60% below traditional retail—on both current and past-season collections. Today, MODECRAZE continues to grow as a trusted destination for luxury fashion. Led by a small team of female founders, the company takes a straightforward approach to luxury retail, focused on authenticity, fair pricing, and a reliable customer experience.
Informazioni di contatto
Stati Uniti
- customercare@modecraze.com
- modecraze.com
4,6
Eccellente
169 recensioni
Ha risposto al 50% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Recommended boutique- quality products
Purchase a Chloe bucket bag and Chloe Nama sneaker from this boutique. The items are authentic, quality and at a great price. Would repurchase.
20 marzo 2026
Non scritta su invito
Excellent and trust website
Don't be hesitate to place your order from Modecraze. Fast response and always resolve your question/program if you encounter issues. I am super happy with my purchases.
3 febbraio 2026
Great shopping experience and very fast…
Great shopping experience and very fast shipping. Greatly appreciated beautiful bag.
30 gennaio 2026
Non scritta su invito
Great experience and wonderful customer…
Great experience and wonderful customer service. Would highly recommend!
8 gennaio 2026
Smooth transaction
Smooth transaction. Package came neatly wrapped and on time. Will shop from them again
28 dicembre 2025
Loved my YSL purse
1 dicembre 2025
SCAM - buyer beware!!!
Absolute scam of a website. After ordering, they asked for identification. Upon provided id, they acted like my order was being processed, only to cancel it some days later. When I asked them to provide me in writing that the copy of my identification would be destroyed, they refused to respond. STAY AWAY from this place - they are not legitimate.
18 novembre 2025
Risposta di Modecraze
Dear Vivek,
We understand how frustrating it is to have an order cancelled, but your review does not accurately reflect what happened.
The item you ordered was no longer in stock at our partner boutique, and they informed us of this after your order was placed. We communicated this to you in multiple emails and cancelled the order because the item could not be fulfilled.
The request for identification was made only because the billing and shipping addresses on your order did not match. As noted in our email, providing ID was optional — you also had the option to have the order shipped to the billing address instead. You voluntarily chose to provide your ID for verification. This step is a standard security measure used across the industry to prevent unauthorized card use and protect customers.
We also replied to your final email on November 24th confirming that we do not store, save, or retain copies of identification documents. Your ID was viewed only for verification and was not archived in any form, in full compliance with standard U.S. data-handling practices.
We understand that cancellations are disappointing, but calling our business a scam is inaccurate and does not reflect the information and communication we provided throughout the process.
If you have any further questions, we remain available to assist.
Sincerely,
Modecraze Customer Care
Duty Tax to US not so “transparent”
I’ve purchased a Fendi bag on 7/28/25. Received the bag on 8/4/25. Placing the order and receiving the shipment was seamless with updated emails. I love my bag. I would have written an excellent review, however, the duty tax is a “not so excellent” experience for me. Modecraze policy states that duty tax is covered to US and I’ve received two invoices so far to make payments from Fedex for $145.08. I’ve emailed modecraze about the duty tax invoice and I got a response that it’ll be taken care of…it’s NOVEMBER and I still have an outstanding balance! Am I left to foot the bill for the duty taxes? I’m left with a bad taste in my mouth… Would not recommend from my first time experience with the way the duty tax is being handled… very nonchalant about it…
27 luglio 2025
Non scritta su invito
Smooth purchase overall
Smooth purchase overall. It took a couple of days to get a tracking number, and then a few more for the bag to bounce around Italy once shipped, but cleared customs in Newark quickly and was in California the next day!
1 settembre 2025
Love my shoes!!!!
9 luglio 2025
I am so glad I found Modecraze
I am so glad I found Modecraze! Excellent prices, fast shipping, product in excellent condition, packaged perfectly. I will purchase from them again!
9 giugno 2025
Great experience overall
The website is very easy to navigate, products are part of current collections, transaction was super easy, and I received my item fast. Very well packaged and exactly as described. I highly recommend Modecraze!
2 giugno 2025
Good price for a new authentic Bottega…
Good price for a new authentic Bottega Veneta. Fast delivery and the bag was securely and beautifully wrapped.
5 giugno 2025
First Time Shopping with Modecraze and Truly Impressed
This was my first time ordering from Modecraze and I’m seriously impressed. I’ve shopped internationally before, but this was one of the smoothest and most seamless transactions I’ve had. I completely understand the hesitation people feel about ordering designer items from another country, especially when you’re not sure if what you’re getting is authentic or if it will even arrive.
Modecraze exceeded every expectation. The item shipped the very next day from Italy, and I paid less than half of what this designer bag would cost in the United States. The bag is completely authentic, brand new, and still had the original wrapping on it.
The entire experience gave me total peace of mind. I’m thrilled to have discovered this site and I will absolutely be ordering again.
28 maggio 2025
Perfect
Perfect. Brand new bag in all original packaging and easy to see it had never been opened. Fast shipping. I'll be back.
27 maggio 2025
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