MKM Building Supplies Recensioni 

384
•
TrustScore 3.5 su 5

3,3

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Valutata 1 stelle su 5

The worst builders merchants in the country. Their prices are astronomical and their customer service is pathetic. I opened an account with them and from the start there were . .problems. The... Leggi di più

Valutata 1 stelle su 5

Awful service. Ordered caber moisture resistant chipboard flooring. Received a different brand and unmarked board. Stacked outside unprotected. Had to move indoors and waited 2 weeks for boards to be... Leggi di più

Valutata 5 stelle su 5

I’ve used MKM many times for building supplies and am always so impressed by the service. The staff have always been so helpful, friendly and knowledgeable. The delivery drivers go above and beyond to... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I’d just like to say a very BIG thank you to everyone at the Burnley store. Especially the guys who delivered the gravel to our house today and my daughter’s house yesterday. Such amazing wonderful an... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di ferramenta
  2. Negozio di bricolage

Scritti dall'azienda

MKM is the UK’s proper builder’s merchant. We have branches across England, Scotland & Wales. Founded in 1995, we have branches across the length and breadth of the United Kingdom from Redruth to Elgin, Norwich and Llandudno. Founded in 1995 in Hull, and grown to over 140 branches nationwide. Known for our unique model where branches are part-owned by local directors, we supply building materials, timber, plumbing, heating, kitchens, and bathrooms to trade and DIY customers. We pride ourselves on: Customer Focus: Serving both professional tradespeople and DIYers, offering a "people-first" approach and specialised service. Product Range: Extensive stock includes building materials, landscaping, timber, plumbing, heating, and specialized kitchen/bathroom showrooms. Local Expertise: Each branch is managed by local directors, ensuring expert, tailored advice and strong community relationships. Services: We provide free, in-house 3D design services for kitchens and bathrooms, as well as tool hire. Free local delivery: Order in-branch, online (website or app) or over the phone with free local delivery!


Informazioni di contatto

3,3

Nella media

TrustScore 3.5 su 5

384 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 46% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

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3,3

Tutte le recensioni

(384)

97 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Great mkm chester

What a great company. Went in the shop on Friday to order more stone for a drive way am doing. Not a problem 👌. They had just what we needed. To day Monday we had delivery by das a great man put it where I asked. Relay happy person. I would HIGHLY recommend mkm chester. Great price and delivery is free well done mkm building supplies

21 aprile 2025
Non scritta su invito
Valutata 1 stelle su 5

Wouldn't recommend

Wouldn't recommend. Bought cloakroom furniture. Cabinet split & cracked. Replacement received in Nov 2024. However, in March unpacked and damaged. Returned. Never rang. I rang them to chase various times. Told reordered. However, still had to chase. Then advised manufacturers wouldn't replace. This is not true. I contacted direct. Sent out within 24 hrs.
So poor service, and customer service, lied to. Not impressed.

10 aprile 2025
Non scritta su invito
Valutata 5 stelle su 5

Best service I’ve ever received

Just took delivery of 17, 25kg bags of Cotswold stone chippings that I placed last night. I’ve never had such great service, I can’t believe how helpful the delivery driver was. He has saved me so much time by moving them near to where they are needed. Thanks MKM for great service and even better staff.

10 aprile 2025
Non scritta su invito
Valutata 1 stelle su 5

MKM Lucente Matt Indigo - very poor, easily damaged

Kitchen is Lucente Matt Indigo with j-pull handles. MKM kitchen designer at Burnley was great and everything was delivered on time. Slight damage to a door noted on fitting which was replaced in a very timely manner. Marks where paint coming off noted to 5 doors and kick board 2 weeks later cupboard doors front and 2 kick boards. Replacements were delivered within a week and (although reluctantly by kitchen supplier) £150 to pay a joiner to fit them.
On fitting a couple of weeks later the replacement drawer front was noted to be damage so a further drawer front was delivered.
Unfortunately in November 2024 several marks where pain has peeled appeared on a drawer front. In January 2025 I was advised I could collect a replacement drawer front from branch (previously they had been delivered) but no payment could be made to pay anyone to fit the drawer front.
For various reasons no one could collect the drawer until a couple of weeks ago by which time peeling paint marks and chips have appeared on 1 upper drawer front, 3 bottom cupboard fronts, 1 wall cupboard door front, 1 kick board, 1 plinth, 1 bin drawer front, dishwasher door front, and the end panel the oven housing. Some have more than one mark. Believe me when I tell you we use the kitchen as any normal people would. There are mostly only 2 of us using the kitchen, we have no boisterous people or animals in the house, do not throw parties and was the kitchen as per instruction.
The kitchen is not fit for purpose and looks like we've had it installed for years rather than 10 months. Waiting for a response now from MKM branch direct

8 aprile 2025
Non scritta su invito
Valutata 1 stelle su 5

No Help what so ever!!!

been popping in the local depo (Thame) on & off for months as I won't use them for big orders as way more expensive then anyone, even Wicks. Forgot my phone today and only needed a couple of lengths of wood, (less then £20) I have a cash account as I don't like credit accounts, They refused to let me have the timber and pay next time I'm in and did'nt offer a use of a phone to get payment over the phone. So now I will never use them again I will travel the 6 mile round trip to Grant & Stone I did the same with them once and was never a problem.

8 aprile 2025
Non scritta su invito
Valutata 1 stelle su 5

Peterhead store

Peterhead store, £4.80 plus vat for 3by2 cls at 2.4m long daylight robbery! Asked for something off because I didn't have an account first time in 34 years I haven't been given something off by a big outfit, Aberdeen branch has been chasing me to supply the 200 bathrooms I change on a yearly bases they can poke it

7 aprile 2025
Non scritta su invito
Valutata 5 stelle su 5

Great Experience All Round

Used MKM to buy some gravel because B&Q were out of stock. Impressed with the range of options. Delivery was scheduled for 7th April but I wanted the goods earlier so I could get the work done this weekend, Leeds branch were more than accommodating and delivered yesterday, the driver was also friendly and professional - great service!

4 aprile 2025
Non scritta su invito
Valutata 5 stelle su 5

I am in Milton Keynes and just started…

I am in Milton Keynes and just started using are local store. Everything is brilliant. Communication is usually very good but delivery turns up when it turns up so it might come earlier but not later than you expect which isn’t a bad thing for me they can just leave it on the driveway, but for some people might be a problem.

3 aprile 2025
Non scritta su invito
Valutata 5 stelle su 5

I had a problem as I had ordered the wrong stuff

I had a problem as I had ordered the wrong item for my new fence so I phoned up Kirkcaldy MKM and informed the polite man on the end of the phone what had happened it was MY MIStAKE and could it be fixed he said give me a couple of minutes I'll phone you to which he did our driver can pick up the wood that I wanted to return and he would drop of the right rwood then next day for me fantastic I thought but when I got home that night they had managed to do it the same day what a fantastic I work force MKM have I will be using MKM again in the near future and will definitely be recommending the company as well a big THANK YOU

26 marzo 2025
Non scritta su invito
Valutata 5 stelle su 5

What fantastic service

What fantastic service. I was served by a really helpful guy when I went into the branch. He showed me the products before I ordered them to make sure they were what I needed. There was a good range of products and very competitive pricing. The delivery service was gold standard- on time, efficient,polite and very helpful.

20 marzo 2025
Non scritta su invito
Valutata 5 stelle su 5

I want to thank Jasmine at the…

I want to thank Jasmine at the Wakefield Branch for the excellent work she did for us on planning our kitchen. We ordered the kitchen through Jasmine and what excellent service we received and not a thing missing. The kitchens at MkM are excellent. Thank you Jasmine

8 febbraio 2025
Non scritta su invito
Valutata 1 stelle su 5

Poor after sale

Whatever you do don’t buy a kitchen from MKM Yeovil, we had a problem with our worktop , the management are totally useless and didn’t do what they promised and to this day still haven’t . Avoid at all costs . How long does it take to do an email to keep a customer happy. Bring back Paul Costello.

14 giugno 2024
Non scritta su invito
Valutata 1 stelle su 5

MKM - Mis-sold bathroom floor edge trim.

Please be aware I was mis-sold WOODPECKER SCOTIA BRECON BARLEY OAK 2.4M flooring edge trimming by MKM Building Supplies, Chester. This product is made from MDF material and so not suitable for bathrooms. However despite my wife & I asking for Bathroom suitable products and the trims being colour matched to Bathroom flooring bought at the same time, the MKM representative denies this and MKM refuse to take back the product & provide a refund. MKM really need to train their staff better and take responsibility for their mistakes.

7 gennaio 2025
Non scritta su invito
Valutata 5 stelle su 5

MKM Chichester are the best local suppliers

MKM Chichester. Outstanding customer service. Competitive prices. Efficient staff. Very easy to work with, thanks to their free local delivery policy. One of their drivers, Garry, was so helpful: we had materials delivered in several batches, which were taking too much space, and weren’t in the optimum order. On the last delivery, Garry kindly re-arranged the order in which the materials were stacked, stacked existing bags on top of each other, giving us more space and making our job so much easier. We are so grateful. Thank you.

14 febbraio 2025
Non scritta su invito

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