MJ Quinn Integrated Services Recensioni 1.268

A BT Engineer called Brandon re a faulty line. He was efficient, so polite and unbelievably helpful.
Thankyou Brandon - thankyou BT

Not what went wrong more like what went right? The engineer failed to turn up. No one contacted us to tell us or apologise. When I spoke to the office the 'manager' was not interested and the buck was passed to the service provider. I asked for someone to get back to me and, as expected, no one has. Appalling service,

Delightful young man came to install the wiring and fixed my internet really quickly. Even though the access was not easy. Very pleasant experience. Filip was an excellent ambassador for your business.

Mohammed Haroon

Mohammed was very efficient, quick and very friendly. A pleasure to deal with.

Mohammed Haroon has visited today to set up my full fibre router. I am so impressed with this young man. He was so knowledgeable, friendly and helpful in every way. He takes his job very seriously and goes out of his way to please his customers. A real hardworking and ambitious young man man, a credit to MJ Quinn. He is the face of your organisation and he is exemplary.

Mohammed Haroon fitted my WiFi , he explained everything throughly, was very professional and tidy , helped and answered all my questions, would definitely recommend 10/10.

Mohammed Haroon has been absolutely fantastic. Great service!!

Mohammed Haroon

Had a great experience with Mohammed, very neat work and it was a difficult job to complete . No job is too big! Thank you very much

MJ Quinn engineer came today to install a fibre cable on behalf of Vodafone. I showed the engineer where I wanted the cable installed in the wall studding where the original bt cable is and he said he would have a look in the attic to gind the cable. He said it was tight to use has a fish wire but he had some rods he could push up into the attic which he did, then removed the old bt cable and installed the new fibre one, all connected and waited for router and new connection box to update, he removed all his waste and tools. I didn't ask to find out his name but I was more than happy with his work and would recommend this company. Bryan Kingswinford.

Andrew Bamber was the lead engineer on the installation and was extremely professional, courteous and an excellent ambassador for the company. Took time to explain what was involved and listened to my needs and suggestions. So good to have someone like Andrew involved, reassuring the customer throughout the installation with his approach. 👍

Excellent service today from my engineer realy helpful poilite and efficient thankyou Anoop Johal

MOHAMMED HAROON

Excellent service today, friendly, efficient & an absolute pleasure :) Claire

Mohammed Haroon

Very helpfull.

Two stars only for connecting the fibre cable at the telegraph pole. The rest of the install was a very poor experience. The so called technician was negative from the moment he arrived and everything seemed too much trouble like he just couldn't be bothered. Multiple times he shouted me to tell me there was a problem only for me to fix it in seconds. One of those times he was trying to plug the 13 amp router plug upside down!! Then he said he couldn't connect the phone because he needed an adaptor which was staring him in the face in the box the router had come in. When he had finally finished, he left a pile of brand new fibre cable that could have been used on another job and allnof his rubbish at the side of the house for me to clear away. I found chunks of brick that he had broken off whilst drilling the wall to secure his ladders and he screwed the cable anchor to my wooden fascia instead of the brick as I assume he couldn't be bothered to drill the wall again. Finally he left the old copper wire up so I now have 2 cables running to the house from the telegraph pole.

Mohammed Haroon
Excellent speedy clean installation no fuss everything explained clearly no fuss no mess no drama

Welll i had. Lovely lady call summer kellly she went to the extra mile to install my modem she explained eveeything to me ahe was very helpfull amazing service very proffesional and effeciant

Mohammed Haroon provided an excellent and very friendly service for us. He explained everything very clearly and his work was extremely neat and precise. I would not hesitate to give him the highest possible rating!

Mohammed Haroon was the engineer for this job and was incredibly courteous and professional. He talked me through all aspects of the process and was clearly proficient in his job. He tidied up as he went along and has left no trace apart from the equipment he was here to install. I couldn’t recommend this fine fella’s services enough. Top bloke and really good at his job!

Literally the rudest engineer came to install Cardiff, today. 'Morning, you alright?' - Engineer: 'No.' ... Ok, well welcome to my home, thanks for bringing that energy to where I live, disrespectful. 'I thought it was FTTC under the pavement being installed, not via a pole' - Engineer: 'Well you obviously dont know what you're talking about, FTTC is copper' ... 'Alright, so if you install will you drill in that wall or through the window upstairs' - Engineer: 'Well it doesnt matter because you dont want it installed' .... 'No, you're the subject matter expert I'm asking you what installation looks like so I can assess whether I want it or not.' dont take your lack of height and wonky eyes out on me.