Was advised that we would have a 2 hour time slot, driver appeared without being notified. Also I assumed that it would be delivered by there own transport, unfortunately the lorry driver couldn’t... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
The advert for Wonky wood is misleading as it states you get 1.5m3 ( aprox) The bag containing the wood measured less than 1m3 so the wood I received was no where near 1.5m3 as advertised. Cont... Leggi di più
Ordered two bags of wonky wood online and then emailed Midlands Firewood, Chloe emailed us straight back on the Sunday which we were impressed with and helped with our delivery. The wood arrived... Leggi di più
Real easy company to order from. Competitive prices, delivery quick and easy, you get to choose when. Definitely use again. Local companies want to charge for delivery these guys free even though hund... Leggi di più
Dettagli dell'azienda
- Fornitore di legna da ardere
- Fornitore di carburante
- Azienda di combustibili solidi
- Fornitore di legname
Scritti dall'azienda
We are a proud, family run business dedicated to providing top quality kiln-dried firewood to homes and businesses across the Midlands. Our story began with a simple mission: to deliver reliable, sustainable, and premium firewood that ensures a perfect burn every time.
Informazioni di contatto
3,8
Molto buono
72 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 36% delle recensioni negative ricevute
Solitamente risponde entro 1 mese
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Great Value for money
Easy to order product excellent arrived on time what more is there to say
20 ottobre 2025
Risposta di Midlands firewood
Thank you for the great review! We love to hear it was easy to order, the product was spot on, and everything arrived right on time — that’s exactly what we aim for.
Really appreciate you choosing Midlands Firewood, and we hope to see you again soon!
Risposta di Midlands firewood
Thank you so much for your feedback!
We're really glad to hear your order arrived on time and the logs are burning beautifully. Nothing beats a good fire at a great price!
Once again, Thank you
Chloe
Midlands Firewood
Reliable company with excellent quality of wood.
I received prompt delivery by very a helpful driver.
The wood delivered was dry and of ideal quality for firewood.
I will certainly order from Midlands Firewood again.
3 ottobre 2025
Risposta di Midlands firewood
Thank you so much for the review - it really means a lot to our small family run business.
We're so glad to hear you were pleased with both delivery and the quality of the firewood. Our driver will be chuffed to know he made a good impression too!
We look forward to keeping you warm and well stocked for many fires to come.
Many thanks
Chloe
Midlands Firewood
Good value firewood, some logs will need sizing and preparation for domestic log burner or fire
The wood was as advertised reasonable value, lots of very large and very small cutoffs. The larger pieces will need a chainsaw, or large chop saw this could be made clearer in advert, but otherwise happy.
30 settembre 2025
Risposta di Midlands firewood
Hi Jason,
Thank you for the feedback - we really appreciate you taking the time to share your experience.
We're glad you found the firewood good value for money and that you're happy overall. We'll make sure the product description is even clearer so future customers know exactly what to expect.
Thank you for your order, and once again thank you for supporting a small family run business.
Many thanks
Chloe
Midlands Firewood
Risposta di Midlands firewood
Thank you so much for your review!
We're really glad you're happy with your order.
Many Thanks
Chloe
Midlands Firewood
Wood very wet and small pieces
Wood very wet, lots of very small pieces and lots of sawdust. Can't use till next year
6 ottobre 2025
Risposta di Midlands firewood
Thank you for the feedback - although we're really sad to hear this.
Our wonky firewood is made up of mixed off - cuts, so sizes and moisture levels can vary slightly. That said, it shouldn't have arrived unusably wet. I'll look into this and will be in touch shortly.
Many thanks
Chloe
Midlands Firewood
Risposta di Midlands firewood
Thank you for your review!
We’re so glad you’re happy with the logs, delivery, and communication — it really means a lot to our family-run team.
Many thanks
Chloe
Midlands Firewood
Wonky wood
Wonky wood.
Delivered on time, wood looks good, a lot of sawdust in the bag and bottom logs were a bit damp, but overall I think we will order this again if it burns as expected. Good customer service.
4 settembre 2025
Risposta di Midlands firewood
Thank you for your honest feedback! 🌲
We're glad to hear your delivery arrived on time and that you’re happy overall. We’ll definitely take note about the sawdust and moisture — our team’s always looking to improve. It really means a lot to our small family-run business that you’d consider ordering again.
Many thanks
Chloe
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.