Absolutely delighted with the plants I bought, excellent quality and condition. They were packaged well and delivered quickly. I will definitely buy more from here in future. Thank you
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Absolutely delighted with the plants I bought, excellent quality and condition. They were packaged well and delivered quickly. I will definitely buy more from here in future. Thank you
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Honestly I've bought plants from just about every online garden centre going and this is BY FAR the best quality plants and the best packaging I've had. Beautiful bushy, healthy plants! Individually p... Leggi di più
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The plants arrived very well packaged and in a very healthy state. Unfortunately they were not delivered before the end of June as stated on the website when ordered which meant by the time they were... Leggi di più
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Wonderfully healthy plants, carefully packed. I bought salvia, echinacea and geranium. So marvellous that this nursery delivers efficiently to Northern Ireland (July 26). (It would have been 5stars... Leggi di più
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Middleton Nurseries is a family-run business based in the small village of Middleton, we began as a retail garden centre before focusing solely on our nursery, allowing John to pursue his passion for growing and breeding plants. Since then, we’ve grown into a leading supplier of hardy perennials, specialising in salvias, which we sell online and at RHS shows across the country. In 2021, Middleton Nurseries became a third-generation business when John’s children, James and Annabel, joined the team. Today, we combine decades of horticultural expertise with a passion for quality, growing over 300 varieties of salvias. Known for our high standards and reliable delivery, we’re proud to exhibit at RHS shows and play an active role in the wider horticultural industry.
HG Wholesale Ltd (Not open to public), B78 2BT, Middleton, Regno Unito
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Plant arrived well packaged and healthy. It’s has grown rapidly doubling in size all ready.

Risposta di middletonnurseries.co.uk
Great plants from this on line seller. Plants are packed really well for delivery

Risposta di middletonnurseries.co.uk
Plants were delivered beautifully wrapped and looked really healthy. I would definitely order from them again.

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Risposta di middletonnurseries.co.uk
Order took a while to arrive and the quality of the plants was not particularly high. In other words, Middleton did not provide value for money.

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The Salvias are exceptional, the variety is really good, the order system and delivery is really high standard, Middleton nurseries are by far the best of any plant supplier that we have used over the last 30 years

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Arrived in excellent condition,cut down to ensure no damage. Well packed.
Now grown to treble size on arrival and delice acquamarine salvias flowering. Argentine skies grown well but no flowers yet and bulman salvia growing slower.

Risposta di middletonnurseries.co.uk
The plant is growing away nicely it has flowered and plenty of new shoots
Many thanks

Risposta di middletonnurseries.co.uk
Lovely healthy plants arrived in great condition plus easy ordering process and quick delivery. Just need drought to end so I can plant-potted on for now!

Risposta di middletonnurseries.co.uk
Delivery was quick, packaged well but some plants were too high for the box and became bent or broken
Plants were healthy and sturdy
Have ordered before and will definitely do so again.

Risposta di middletonnurseries.co.uk
The plants arrived very well packaged and in a very healthy state. Unfortunately they were not delivered before the end of June as stated on the website when ordered which meant by the time they were planted we went on holiday a week later and we had trouble getting them watered enough.

Risposta di middletonnurseries.co.uk
Very pleased with the plants I received and dispute the weather they are doing well

Risposta di middletonnurseries.co.uk
Bought an unusual (to me) Salvia.
Very well packed. Thriving in this summer heat. A great nursery.

Risposta di middletonnurseries.co.uk
First plant i received was lovely and healthy 2nd wasn't so good but the costomer service was excellent and full refund was received.

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Risposta di middletonnurseries.co.uk
You’re colleague on the stand was helpful and informative but sadly of the 9 plants 3 arrived dried out/ damaged.

Risposta di middletonnurseries.co.uk
Wonderfully healthy plants, carefully packed. I bought salvia, echinacea and geranium.
So marvellous that this nursery delivers efficiently to Northern Ireland (July 26).
(It would have been 5stars all the way but as a first time customer I would have liked a bit more timely communication about the gap between order and delivery as the plants needed a bit more time to be ready than first forecast.)

Risposta di middletonnurseries.co.uk
I've ordered plants for the past 2 years from the Middleton Nurseries website.
Last year after 3 emails with photos they finally admitted that the plants I'd received were not what I'd ordered. They then sent me replacement plants even though I'd advised them I would be on holiday in 2 days. As you can imagine the plants didn't survive due to the lack of care. Who would order plants knowing they were going on holiday in 2 days?? A fool perhaps?? Middletons reason for me receiving the wrong plants was "this was caused by an issue at our supplier’s end, where the incorrect plants were supplied to us."
This year (stupidly) I gave Middletons the benefit of doubt and ordered 7 different plants again from their website on 18th May. The website at the time was advertising they would be sent "from the end of May" that was also confirmed in the order confirmation email I received. In mid June I became suspicious as some of the plants I'd ordered were no longer being advertised on their website (a red flag on what was to happen)?? On 23rd June I received an email confirming the 7 plants had been dispatched and were delivered on 24th June. Upon opening the delivered package I discovered that there were only 6 plants. There was a hand written note on the dispatch note stating due to a "crop failure" they couldn't supply one of the plants. I had not been made aware of this at anytime in the 5 week wait from order to delivery and also had not in this time been reimbursed for the alleged "crop failure." I also became more suspicious as some of the plants had been cut back so apart from the Pot Label there was no way of knowing whether the plants I'd received were actually what I'd ordered. What had also made matters worse I'd received a promotion email from Middletons in early June stating £15 off when you spend £60 or more. This was after I'd spent £68 and were waiting for my order to be sent from "the end of May."
After a complaint email and leaving negative feedback I did receive a full refund on 25th June (that I never asked for) and upon this I did originally withdraw the negative feedback. However, since the plants received have matured there are definitely 2 out of the 6 received that are not what I ordered and was not aware of this until now. Yesterday I sent another email to Middletons and their reply was "as explained in our email sent on 24th June, we experienced an issue with incorrectly labelled plants supplied to us this year. Unfortunately, this wasn't something that could be identified until the plants came into flower." This is completely untrue and was not mentioned at all in their email on 24th June and at that time I wasn't aware the plants I'd received were not what I'd ordered.
What becomes apparent is when you complain to Middletons they blame their suppliers and they also come back with "we are a small family business with just 3 full-time employees, along with a few helpers who support us during our busiest packing periods." I'm sorry you accepted the orders and failed to deliver the orders over the past 2 years regardless whether there's 3 people or 3 hundred people working for you. You seem to have enough staff when you visit the many shows you like people to know you attend!!
Based on my experience I would not order from their website again. Perhaps buying their plants from the shows they regularly attend maybe different as I suppose you can see what you’re buying then as the plants I would think have not been cut back for the convenient "recognised horticultural practice" prior to posting.
I understand I've received a full refund (that I never asked for) but if I wanted the plants I've received I would have ordered them originally. Also I've had to wait approximately one month from delivery to find out the wrong plants have been sent again and have wasted my time in planting and caring for them. With 1 plant looking like it's a dwarf version of something similar to what I ordered and a repeat of 2025 order problem.
UPDATE- In response to Middletons fabricated reply below
I received the order on 24th June and received a full refund on 25th June. It was actually on 21st July I notified Middletons that the wrong plants had been sent again as up to this point I was unaware as the plants hadn't flowered. This actually shows they were fully aware the wrong plants had been sent at the time and as they state below "once the issue became clear, we refunded the remainder of your order in full" which was on 25th June the day after I'd received the order!!
I should also add that Middletons tried to get my review taken down for defamatory content?? Please see below the message from Trustpilot.
The decision
Good news — we've assessed the content flagged by the business, and determined that it's not defamatory. Therefore, we've put your review back online. 👏
Obviously the truth hurts..

Risposta di middletonnurseries.co.uk
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