Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 1 stelle su 5

Returns policy is terrible, much less than usual places that give 28 days to return. Not good if you order a product, and you go on holiday before being able to return as happened in my case! Unless... Leggi di più

Valutata 5 stelle su 5

Fab shopping experience from this independent brand! Lovely, easy to use website, quick shipping and of course a lovely bikini set! Quality feels great and I’m excited to wear on my Greek holiday ✨ Wi... Leggi di più

Valutata 5 stelle su 5

Being a bigger girl, I wasn’t sure on the sizing so I messaged them online and they got back to me straight away with help. Order has arrived and it fits perfect. Thank you, perfect for summer holiday... Leggi di più

Valutata 3 stelle su 5

I saw an advertisement on Instagram and wanted to support small. I brought two bikinis from them as I wasn’t sure on sizing. They came just in time for my holiday, however they didn’t sit quite... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di costumi da bagno

Scritti dall'azienda

We are a swimwear brand offering on-trend pieces for all your holiday needs.


Informazioni di contatto

3,5

Nella media

TrustScore 3.5 su 5

37 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 50% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,5

Tutte le recensioni

(37)

14 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 2 stelle su 5

Item didn’t arrive in time for my…

Item didn’t arrive in time for my holiday and was too small even after following the size guide. £8 to return it overall wouldn’t order from here again

4 ottobre 2024
Non scritta su invito
Logo di Mia Swim

Risposta di Mia Swim

Hi Ellie,

We’re sorry to hear the bikini didn’t meet your sizing expectations, and we really appreciate you sharing this feedback.

In terms of returns, we don’t charge a fixed return fee — the cost is covered by the customer via a courier of their choice. Typically, using Royal Mail or EVRi with a tracked service should come to no more than £4. I'm unsure which courier you selected, but I hope this helps clarify our process.

Emily x
Mia Swim Team

Valutata 1 stelle su 5

Do not buy from this company

Worst experience ever. Do not buy from this brand. I ordered two bikinis with express shipping in time for a holiday (it said 1-2 days delivery on the website but frustratingly but my email confirmation said 3-4 days delivery). I emailed customer service when they didn’t arrive in time and they were understanding and offered to resend the order and refund the shipping and provide a discount which I was happy to accept. I asked for tracking details and then I heard from them a further two times when all they did was ask if I’d received the package and ignore my requests for tracking details and a status update on what was going on. I emailed countless times for an update over the next few weeks and heard nothing and still have not received my order. I am now having to take it up with my credit card company. Do NOT buy from this company. They are happy to take your money but not actually provide any form of customer service. Incredibly disappointing.

20 settembre 2024
Non scritta su invito
Logo di Mia Swim

Risposta di Mia Swim

Hi Harriet,

We’d like to offer some clarity around your order.

When you placed your order with express shipping, our website did state a 1–2 business day delivery window. However, as outlined on our Delivery Policy page, this timeframe does not include our processing and packing times — something we understand may have caused confusion.

After you reached out to let us know your order hadn’t arrived in time for your holiday, we responded promptly — offering to reship the items, refund your shipping fee, and provide a discount, which you kindly accepted. The replacement was shipped using a non-tracked service at that time, but we did provide proof of postage.

According to our records, the items were ultimately delivered. However, a chargeback was initiated with your bank, and the funds were returned to you — while the products were still retained. As a small business, this has been understandably disappointing, particularly as we made every effort to resolve the situation in good faith.

We truly value our customers and pride ourselves on delivering great service. In cases like this, where the products have been received and the payment reversed, it does make things especially difficult for us.

Emily x
Mia Swim Team

Valutata 3 stelle su 5

Low quality, good customer service

I ordered 2 colours of the same bikini, maybe I got unlucky with this style as the material felt very low quality and thin (Ischia bikini). I paid for express shipping but one of the bikinis was sent a week later than the first one, not sure why. Customer service was quick and refunded my order except for shipping cost, however I wouldn’t order from here again

21 giugno 2024
Non scritta su invito
Logo di Mia Swim

Risposta di Mia Swim

Hi Sam,

Thank you for your feedback.

We’re sorry to hear that the Ischia Bikini didn’t meet your expectations, but we’re glad to know that your return was handled smoothly. We’d love to offer you a discount code for your next purchase, so you can try out a different style. Each of our styles varies in lining and material, and we hope you’ll find one that’s perfect for you!

Please email us on info@mia-swim.com if you wish to take us up on the offer. Ps. quote your order number so we know it's you.

Thanks,
Mia Swim Team x

Valutata 5 stelle su 5

Ordered a few bikinis for my holidays


Ordered a few bikinis for my holidays, and paid the extra for express delivery… they arrived so quick and in time for my holiday! The quality is so so so good! Will be recommending and purchasing again 💕💕💕

9 maggio 2024
Non scritta su invito
Logo di Mia Swim

Risposta di Mia Swim

Hi Amelia,

Thank you for your feedback.

Thanks,
Mia Swim Team x

Valutata 5 stelle su 5

Love Love Love

My first order was the tie-dye bikini, I’m always cautious about swimwear because it has to fit perfect to make you feel good! After my first order, my parcel came quickly and the quality is 10/10, that same bikini has been on soo many holidays with me and the material/ colour is exactly the same as the first wear! Mia swim is now my go to for swimwear, can’t recommend enough 😊😊

5 febbraio 2024
Non scritta su invito
Logo di Mia Swim

Risposta di Mia Swim

Hi Harriet,

Thank you for your feedback.

We are glad you love your pieces.

Thanks,
Mia Swim Team x

Valutata 5 stelle su 5

5* quality, fits true to size

Ordered swimwear for my last minute holiday & was not disappointed. The quality of the fabric 5* & unlike a lot of swimwear brands the fit is true to size. I’m a curvy girl & feeling comfortable & confident in swimwear is what I aim for so I’ll definitely be ordering again!!

4 gennaio 2024
Non scritta su invito
Valutata 5 stelle su 5

Gorgeous Swimwear

Gorgeous Swimwear, ordered a swimsuit from here and it fit perfectly, the quality was amazing 🩵

Would definitely purchase from here again, my order arrived quickly without any issues

8 agosto 2023
Non scritta su invito
Valutata 5 stelle su 5

Fiji Bikini

Ordered the Fiji sea green bikini. Perfect fit, lovely quality and excellent service. Also 10% off first order. Will definitely be ordering from Mia again.

1 febbraio 2024
Non scritta su invito
Logo di Mia Swim

Risposta di Mia Swim

Hi Bev and Phil,

Thank you for your feedback.

Thanks,
Mia Swim Team x

Valutata 5 stelle su 5

Obsessed

I just recently ordered some bikinis for my 30th birthday trip, I was unsure on what sizing to go for so I emailed Mia Swim and they couldn’t be more helpful and friendly! Super responsive too. The quality is insane and I loveeee love love my swimwear and will definitely be ordering more.

22 gennaio 2024
Non scritta su invito
Logo di Mia Swim

Risposta di Mia Swim

Hi Marzena,

Thank you for your feedback.

We are glad you loved your pieces.

Thanks,
Mia Swim Team x

Valutata 5 stelle su 5

Above and Beyond

I’ve just received my swimwear and the pieces are perfect. I’m so impressed with the quick delivery, especially with having a last minute holiday planned. I messaged the team to say that I need my swim pieces within 2 days, and they sure delivered. Thank you so much guys, I am so excited to wear my items on holiday. The only place I will shop now for my bikinis ❤️

1 febbraio 2024
Non scritta su invito
Logo di Mia Swim

Risposta di Mia Swim

Hi Rochelle,

Thank you for your feedback.

We are glad we could be of assistance and everything got there in time for your holiday.

Thanks,
Mia Swim Team x

Valutata 5 stelle su 5

Great service and quality of bikini… thank you

My girlfriend wanted a bikini for our holiday and found this company. Really easy to order and delivery arrived quickly. Girlfriend was happy and the quality was excellent.

24 gennaio 2024
Non scritta su invito
Logo di Mia Swim

Risposta di Mia Swim

Hi Jason,

Thank you for your feedback.

Thanks,
Mia Swim Team x

Valutata 5 stelle su 5

Top Brand

Recently, I planned a surprise birthday trip for me and my girlfriend and came across Mia Swim! I have no clue about swimwear but the team were super helpful in getting her exact size! The bikinis arrived and she loved them! Great customer service and top quality - couldn’t ask for more 🙏🏼

31 gennaio 2024
Non scritta su invito
Logo di Mia Swim

Risposta di Mia Swim

Hi Stuart,

Thank you for your feedback. We are glad she loved her items.

Thanks,
Mia Swim Team x

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più