Victoria Mansfield left phone messages for me that were very clear, polite, professional but friendly. The emails she sent to me were again very clear and professional. She acknowledged my response ve... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I was querying how long it would take my order to arrive and immediately got an email back from Victoria Mansfield. She answered in detail and was most helpful. Victoria went even further and had a fo... Leggi di più
L'azienda ha risposto
My order was dispatched and arrived very quickly. The website showed the availability and dispatch/arrival window for each variation of the item, which enabled me to make a choice that suited me.
After receiving my order promptly, I noticed there was a split in the seam of the duvet cover. Within 24 hours of reporting this to their help centre, the lovely Victoria had called me and arranged fo... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
You’re invited to join us! Create the perfect home with MFI.
Informazioni di contatto
1 Sustainability Way, Farington Moss, Leyland, PR26 6TB, Regno Unito
- info@mfi.co.uk
- mfi.co.uk
4,7
Eccellente
601 recensioni
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Excellent Customer Service
I had an enquiry with MFI before making a purchase & sent this via the link on their website. I had a reply from Victoria Mansfield who confirmed that this had been escalated to the manufacturer as she was unable to provide the answer. The email from Victoria was polite & outlined what action she had taken on my behalf as well as managing my expectations regarding timescales.
The response from Victoria then detailed the answer to my question which enabled me to make the purchase for my mum.
13 aprile 2026
Non scritta su invito
Risposta di MFI
Thank you so much for your Trust Pilot review!!
We're really happy to see that you're impressed with your experience with us at MFI and the service given by Victoria!
Thank you for taking the time to share your thoughts!
We hope to see you shopping again with us soon!
Erin @ MFI
Risposta di MFI
Thank you so much for your Trust Pilot review!!
We're really happy to see that you're impressed with your experience with us at MFI.
Thank you for taking the time to share your thoughts!
We hope to see you shopping again with us soon!
Erin @ MFI
Risposta di MFI
Thank you so much for your Trust Pilot review!!
We're really happy to see that you're impressed with your experience with us at MFI.
Thank you for taking the time to share your thoughts!
We hope to see you shopping again with us soon!
Erin @ MFI
Easy communication quick resolution…
Easy communication quick resolution happy customer thank you Victoria Mansfield
15 aprile 2026
Non scritta su invito
Risposta di MFI
Thank you so much for your Trust Pilot review!!
We're really happy to see that you're impressed with your experience with us at MFI and the service given by Victoria!
Thank you for taking the time to share your thoughts!
We hope to see you shopping again with us soon!
Erin @ MFI
Risposta di MFI
Thank you so much for your Trust Pilot review!!
We're really happy to see that you're impressed with your experience with us at MFI.
Thank you for taking the time to share your thoughts!
We hope to see you shopping again with us soon!
Erin @ MFI
Great choices, descriptions, pics
Great choice, prices as well as photos to view items and easy checkout
14 aprile 2026
Risposta di MFI
Thank you so much for your Trust Pilot review!!
We're really happy to see that you're impressed with your experience with us at MFI.
Thank you for taking the time to share your thoughts!
We hope to see you shopping again with us soon!
Erin @ MFI
Very easy to make a choice; very straightforward transaction.
Very easy to make a choice; transaction very straightforward.
14 aprile 2026
Risposta di MFI
Thank you so much for your Trust Pilot review!!
We're really happy to see that you're impressed with your experience with us at MFI.
Thank you for taking the time to share your thoughts!
We hope to see you shopping again with us soon!
Erin @ MFI
Brilliant customer service
I placed an order and the delivery time was longer than I expected. I contacted MFI and Victoria Mansfield was so helpful. Very apologetic that my order was out of stock but next day delivery was offered at no extra cost! Brilliant customer service, thank you so much Victoria for your speedy responses and for going the extra mile for me. Judi
14 aprile 2026
Non scritta su invito
Risposta di MFI
Thank you so much for your Trust Pilot review!!
We're really happy to see that you're impressed with your experience with us at MFI and the service given by Victoria!
Thank you for taking the time to share your thoughts!
We hope to see you shopping again with us soon!
Erin @ MFI
Prompt Reliable Service, Good Quality Items
Love their products love their delivery service.Prompt and reliable. Great quality.
9 aprile 2026
Risposta di MFI
Thank you so much for your Trust Pilot review!!
We're really happy to see that you're impressed with your experience with us at MFI.
Thank you for taking the time to share your thoughts!
We hope to see you shopping again with us soon!
Erin @ MFI
Risposta di MFI
Thank you so much for your Trust Pilot review!!
We're really happy to see that you're impressed with your experience with us at MFI.
Thank you for taking the time to share your thoughts!
We hope to see you shopping again with us soon!
Erin @ MFI
Straight forward process.
13 aprile 2026
Risposta di MFI
Thank you so much for your Trust Pilot review!!
We're really happy to see that you're impressed with your experience with us at MFI.
Thank you for taking the time to share your thoughts!
We hope to see you shopping again with us soon!
Erin @ MFI
Your advisor was very helpful
Your advisor was very helpful, particularly as she gave measurements in both imperial and metric.
13 aprile 2026
Non scritta su invito
Risposta di MFI
Thank you so much for your Trust Pilot review!!
We're really happy to see that you're impressed with your experience with us at MFI.
Thank you for taking the time to share your thoughts!
We hope to see you shopping again with us soon!
Erin @ MFI
Happy with every aspect of my order.
8 aprile 2026
Risposta di MFI
Thank you so much for your Trust Pilot review!!
We're really happy to see that you're impressed with your experience with us and the items purchased from us at MFI.
Thank you for taking the time to share your thoughts!
We hope to see you shopping again with us soon!
Erin @ MFI
Risposta di MFI
Thank you so much for your Trust Pilot review!!
We're really happy to see that you're impressed with your experience with us at MFI.
Thank you for taking the time to share your thoughts!
We hope to see you shopping again with us soon!
Erin @ MFI
Victoria Mansfield extremely helpful
Victoria Mansfield extremely helpful, understanding and quick to respond aiding my problems. Thank you
13 aprile 2026
Non scritta su invito
Risposta di MFI
Thank you so much for your Trust Pilot review!!
We're really happy to see that you're impressed with your experience with us at MFI and the service given by Victoria.
Thank you for taking the time to share your thoughts!
We hope to see you shopping again with us soon!
Erin @ MFI
Great from start to finish
Great from start to finish. Went on line chose my bedding, ordered them with no hassle. Excellent value for money, pure cotton and wash lovely too.
Kept intouch with me by email, arrived quite quickly.
Would recommend, great fast company
1 aprile 2026
Risposta di MFI
Thank you so much for your Trust Pilot review!!
We're really happy to see that you're impressed with your experience and products from us at MFI.
Thank you for taking the time to share your thoughts!
We hope to see you shopping again with us soon!
Erin @ MFI
I want to return the item and it's…
I want to return the item and it's making it really hardwork to do this! Won't be ordering again
8 aprile 2026
Risposta di MFI
Good Morning, Jemma.
I am really sorry to see the issues encountered with returning your item.
I hope our telephone call and subsequent email has helped iron out any issues or confusion.
Thank you for your time on the call, I really appreciate being able to speak with you to resolve this matter.
We do hope to see you shopping with us again in the future!
Erin @ MFI.
Easy and clear description of purchase
12 aprile 2026
Risposta di MFI
Thank you so much for your Trust Pilot review!!
We're really happy to see that you're impressed with your experience with us at MFI.
Thank you for taking the time to share your thoughts!
We hope to see you shopping again with us soon!
Erin @ MFI
Easy to deal with.
12 aprile 2026
Risposta di MFI
Thank you so much for your Trust Pilot review!!
We're really happy to see that you're impressed with your experience with us at MFI.
Thank you for taking the time to share your thoughts!
We hope to see you shopping again with us soon!
Erin @ MFI
Risposta di MFI
Thank you so much for your Trust Pilot review!!
We're really happy to see that you're impressed with your experience with us at MFI.
Thank you for taking the time to share your thoughts!
We hope to see you shopping again with us soon!
Erin @ MFI
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
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