Victoria Mansfield left phone messages for me that were very clear, polite, professional but friendly. The emails she sent to me were again very clear and professional. She acknowledged my response ve... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I was querying how long it would take my order to arrive and immediately got an email back from Victoria Mansfield. She answered in detail and was most helpful. Victoria went even further and had a fo... Leggi di più
L'azienda ha risposto
MFI customer support staff member Victoria Mansfield was very kind and caring when she rang me after I messaged the company regarding an order they couldn’t fulfill due to being out of stock. She sor... Leggi di più
My order was dispatched and arrived very quickly. The website showed the availability and dispatch/arrival window for each variation of the item, which enabled me to make a choice that suited me.
Dettagli dell'azienda
Scritti dall'azienda
You’re invited to join us! Create the perfect home with MFI.
Informazioni di contatto
1 Sustainability Way, Farington Moss, Leyland, PR26 6TB, Regno Unito
- info@mfi.co.uk
- mfi.co.uk
4,7
Eccellente
601 recensioni
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Prompt replacement of damaged item
Victoria Mansfield was very helpful in dealing with my query. She arranged for a replacement for the table which had arrived in a damaged state, and was extremely polite and efficient. 5 stars definitely deserved!
22 aprile 2026
Non scritta su invito
Risposta di MFI
Thank you so much for your Trust Pilot review!!
We're really happy to see that you're impressed with your experience with us at MFI and the service given by Victoria!
Thank you for taking the time to share your thoughts!
We hope to see you shopping again with us soon!
Erin @ MFI
Risposta di MFI
Thank you so much for your Trust Pilot review!!
We're really happy to see that you're impressed with your experience with us at MFI and the items you've purchased!
Thank you for taking the time to share your thoughts!
We hope to see you shopping again with us soon!
Erin @ MFI
It was easy to select
It was easy to select. I was happy everything I wanted was in stock. Good Job
22 aprile 2026
Risposta di MFI
Thank you so much for your Trust Pilot review!!
We're really happy to see that you're impressed with your experience with us at MFI.
Thank you for taking the time to share your thoughts!
We hope to see you shopping again with us soon!
Erin @ MFI
I couldn’t update the delivery options…
I couldn’t update the delivery options - I wanted it delivered sooner - but couldn’t change it.
21 aprile 2026
Risposta di MFI
Thank you so much for your Trust Pilot review!!
We're happy to see that you found products to your liking on our site!
I've taken a look at your order and can see that the items you have purchased are both pending replenishment. We will ensure you're updated with a timescale of when to expect your order.
All items available for same day dispatch can have amended delivery dates, if we're waiting on replenishment, we would not want customers to select a delivery timescale that could not be met.
Thank you for taking the time to share your thoughts!
We hope to see you shopping again with us soon!
Erin @ MFI
Risposta di MFI
Thank you so much for your Trust Pilot review!!
We're really happy to see that you're impressed with your experience with us at MFI and the items you've purchased!
Thank you for taking the time to share your thoughts!
We hope to see you shopping again with us soon!
Erin @ MFI
Risposta di MFI
Thank you so much for your Trust Pilot review!!
We're really happy to see that you're impressed with your experience with us at MFI and the items you've purchased!
Thank you for taking the time to share your thoughts!
We hope to see you shopping again with us soon!
Erin @ MFI
Excellent Customer Service
My item came out of stock after i placed my order ,but Victoria Mansfield keep me update on the phone and by email ,she called and let me know that the item still did not come in today ,she then ageed to contact me in few days to let me know if any update and if hopeful when it would come in stock, she also greed to upgrade my delivery once the item comes is in stock ,excellent customer service from victoria well done, just what all customers want someone that goes that extra mile for a customer.
21 aprile 2026
Non scritta su invito
Risposta di MFI
Thank you so much for your Trust Pilot review!!
We're really happy to see that you're impressed with your experience with us at MFI and the service you've received from Victoria.
Thank you for taking the time to share your thoughts!
We hope to see you shopping again with us soon!
Erin @ MFI
Risposta di MFI
Thank you so much for your Trust Pilot review!!
We're really happy to see that you're impressed with your experience with us at MFI.
Thank you for taking the time to share your thoughts!
We hope to see you shopping again with us soon!
Erin @ MFI
Issue seems to have been handled well.
Issue seems to have been handled well.
21 aprile 2026
Non scritta su invito
Risposta di MFI
Thank you so much for your Trust Pilot review!!
We're really happy to see that you're impressed with your experience with MFI and the service you've received from us.
Thank you for taking the time to share your thoughts!
We hope to see you shopping again with us soon!
Erin @ MFI
Victoria Mansfield updated me on the…
Victoria Mansfield updated me on the progress of my order so I understood the situation- also offered me Express Delivery as it was late.
21 aprile 2026
Non scritta su invito
Risposta di MFI
Thank you so much for your Trust Pilot review!!
We're really happy to see that you're impressed with your experience with us at MFI and the service given by Victoria.
Thank you for taking the time to share your thoughts!
We hope to see you shopping again with us soon!
Erin @ MFI
Easy to use website
21 aprile 2026
Risposta di MFI
Thank you so much for your Trust Pilot review!!
We're really happy to see that you're impressed with your experience with us at MFI.
Thank you for taking the time to share your thoughts!
We hope to see you shopping again with us soon!
Erin @ MFI
Good quality cushion
Good quality cushion. The fabric was lovely and the colours exactly as in the description. Delivery was quick.
16 aprile 2026
Risposta di MFI
Thank you so much for your Trust Pilot review!!
We're really happy to see that you're impressed with your experience with us at MFI and the items you've purchased!
Thank you for taking the time to share your thoughts!
We hope to see you shopping again with us soon!
Erin @ MFI
New bedding was a good buy
Good selection of bedding we were looking for, with very reasonable prices
Delivery was as expected and very pleased with our new bedding, especially the 400 thread fitted sheet
17 aprile 2026
Risposta di MFI
Thank you so much for your Trust Pilot review!!
We're really happy to see that you're impressed with your experience with us at MFI and your new bedding & sheet.
Thank you for taking the time to share your thoughts!
We hope to see you shopping again with us soon!
Erin @ MFI
Quick delivery
Quick delivery, hassle free. Pleased with product, cheaper than other stores.
18 aprile 2026
Risposta di MFI
Thank you so much for your Trust Pilot review!!
We're really happy to see that you're impressed with your experience with us at MFI and the items you've purchased!
Thank you for taking the time to share your thoughts!
We hope to see you shopping again with us soon!
Erin @ MFI
Risposta di MFI
Thank you so much for your Trust Pilot review!!
We're really happy to see that you're impressed with your experience with us at MFI and the items you've purchased!
Thank you for taking the time to share your thoughts!
We hope to see you shopping again with us soon!
Erin @ MFI
When I took one of the black…
When I took one of the black pillowcases out of its packaging it has got a small hole in it . I wasn’t happy about it but I didn’t return it. Because at the moment I’m not capable of getting it to a shop to send it back after having surgery
18 aprile 2026
Risposta di MFI
Hello Elaine,
I am so sorry to see the issues you've encountered with your item.
Following on from our call just now, as promised the pillowcase has been replaced for you. You should expect this either tomorrow or Thursday.
Thank you for your time and kindness on the phone.
Erin @ MFI.
Risposta di MFI
Thank you so much for your Trust Pilot review!!
We're really happy to see that you're impressed with your experience with us at MFI.
Thank you for taking the time to share your thoughts!
We hope to see you shopping again with us soon!
Erin @ MFI
When making my online purchase
When making my online purchase, I didn't realize my address was my old house, which worried me because I'm living far away. But I sent a message explaining the situation and received excellent service from Victoria Mansfield. She changed the address, and my order should be arriving at my house tomorrow. 🙏
18 aprile 2026
Non scritta su invito
Risposta di MFI
Thank you so much for your Trust Pilot review!!
We're really happy to see that you're impressed with your experience with us at MFI and the service given by Victoria!
Thank you for taking the time to share your thoughts!
We hope to see you shopping again with us soon!
Erin @ MFI
Great products hope delivery is as quick
20 aprile 2026
Risposta di MFI
Thank you so much for your Trust Pilot review!!
We're really happy to see that you're impressed with your experience with us at MFI.
Thank you for taking the time to share your thoughts!
We hope to see you shopping again with us soon!
Erin @ MFI
Payment Difficulties
Ok up to the payment! Would not take my debit card or PayPal on the 3rd time used another credit card 😩😳
19 aprile 2026
Risposta di MFI
Hello Denise,
Thank you for your recent TrustPilot review.
I am really sorry to see the issues you've encountered with the payment section of our website.
I can see that there is an order on our system from you on April 19th, you should have received those items now.
We really hope you're happy with your purchases and once again I'm really sorry for the issues with our website on the payment screen.
We hope to see you shopping with us again soon!
Erin @ MFI.
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