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Valutata 5 stelle su 5

Excellent 5-star service from the Norwich branch of Metro Rod. We had Charlie come out to deal with sluggish and smelly internal kitchen and bathroom drainage in our City flat. He was on time, ve... Leggi di più

Valutata 5 stelle su 5

I had a blocked drain and had arranged it to be cleared through my insurance company. They did not instruct Metro Rod correctly so the work was not carried out initially as intended. It was getting la... Leggi di più

Valutata 5 stelle su 5

Metro Rod Truro in Cornwall. Excellent service cleared my blocked toilet with jet rod. Responded within an hour. An efficient and friendly service. Competitive pricing better than Dino Rod.

Valutata 1 stelle su 5

Booked to empty two septic tanks at same location, charged the same amount for both jobs even though one was documented for less money due to no call out fee/ no travelling time and it was only ha... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Idraulico

Informazioni fornite da varie fonti esterne

Whatever your drainage problem, Metro Rod has the solution. With over forty depots nationwide, we are able to tackle your drainage emergency quickly, cleanly and safely, 24 hours a day, 7 days a week.


Informazioni di contatto

4,4

Eccellente

TrustScore 4.5 su 5

756 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 87% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Superb service

Liam from the Dartford Metro rod was superb. Was with us within the hour of our call and was so helpful and sorted the problem which blocked our toilet. It wasn’t straightforward, but he worked hard to help us ( it was grim). Totally recommend this company! Thank you Liam!

10 dicembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Drain

They told us what they were going to do,and what was going on even in the bad weather that we had.

5 dicembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Very polite and friendly

Very polite and friendly, was here very quickly once was reported, didn't leave till they checked everything was working properly, very pleased with them

4 dicembre 2025
Non scritta su invito
Valutata 1 stelle su 5

Came out promptly

Came out promptly, new pump installed, left the job all seemed well but the pump did not come on when the tank was full. Another month rolled by finally attended new floats installed, didnt work. 3 months rolled by attended again still didnt work despite phoning numerous times nothing finally spoke to the manager who said they would not turn up attend again without more money. I was £1300 out of pocket by now. Had another company come and have a look all it needed was a new control box.

10 dicembre 2024
Non scritta su invito
Logo di Metro Rod

Risposta di Metro Rod

Hi Sean,

We’re really sorry to hear about your experience. This isn’t the standard of service we expect from any of our depots, and we understand how frustrating the situation must have been for you.

If you’d like us to look into this properly, please email our Customer Care Team at CustomerCare@metrorod.co.uk with a few details and your postcode. We’ll review what happened and come back to you as soon as we can.

Kind regards,
Metro Rod

Valutata 5 stelle su 5

A great experience

Luke came out to my property on the 23rd and 24th Nov 2025. He was very polite, very professional and explained everything so clearly. He cleared a problem that's been going on for years at my property with no trouble or stress and I could not be more grateful for his work. If everyone did their job as good as Luke does his, the world would be a better place

24 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Was assigned Metro Rod (Doncaster)…

Was assigned Metro Rod (Doncaster) through my home emergency cover and wow did they do a fantastic job.From the very first contact arranging the visit to the work being done I was really impressed. Fast efficient and the quality of work been done was impressive and would highly recommend 👌

18 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Efficiency garranteed

As soon as they was informed that they had to attend a job at my house they were quick in doing so. But sure mantinance lied. Telling me that they was a law against noise at night when I had human excrement Om my back yard!! Metro rod 5/5 sure mantinance 0/5

17 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

The operation guy knows his job

The operation guy knows his job. Worked diligently without hmmm and arming, know what he had to do to fix the job right in one go, which he did with no mess or fuss. The water system is now running as it should be. Thanks guys GOOD job.

29 ottobre 2025
Non scritta su invito

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