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Valutata 5 stelle su 5

Food quality is excellent. My Chow Chow can only have venison due to allergies. He loves this boneless venison. It is despatched as soon as I order and delivered very quickly. Online support has been... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Tried out the raw food options (beef, turkey and sprats) for our 12 week old puppy and he absolutely loves it. Everyday he’s going crazy for his meal and his stools look so much better on this diet! I... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I bought the lamb bones 4 bags. The bags are big and packed with bones I wasn’t expecting such a lot for the money paid. Dog loves them I’ll certainly be shopping here again.also next day delivery in... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Being the owner of a fussy 1 year old Leonberger pup, we've tried our hand at various brands and even butchers over the last year, all of which to limited success. Then we happened upon Mersey Raw... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di mangimi
  2. Produttore di alimenti
  3. Consegna di pasti a domicilio
  4. Negozio di animali
  5. Negozio per animali

Informazioni su Mersey Raw

Scritti dall'azienda

Mersey Raw

Do you love your pets more than anything in this world? Well so do I and that is why I started Mersey Raw. My name is Ben Mcintyre, Founder and CEO of Mersey Raw. I am the biggest dog lover you will ever meet and my passion for dogs and animal health is the driving force behind it all. It is my belief that the benefits a raw diet can bring to a dog can be truly life changing and I am passionate to make a difference. I truly believe the conventional, commercial kibble diet dogs are fed is completely corrupted by greed and profit and serve no purpose or benefit to your pet.

Shop Raw Find Out More

Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

971 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Highly recommended

I’ve switched my somewhat fussy dog to Mersey Raw and he is absolutely loving it! The drier texture and quality ingredients suits him perfectly. He is prone to bottom issues and so far we haven’t had one problem since using this food. I’ve just ordered some of the frozen treats for him to enjoy in this hot weather. Overall, excellent quality, easy ordering and quick delivery result in a happy dog and owners!

13 agosto 2025
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Risposta di Mersey Raw

Hi Emma,

It's really great to hear your fussy pup is enjoying Mersey Raw and that he's doing so well!

We hope he enjoys the treats, too!

Thanks for the great review.

Team Mersey Raw

Valutata 5 stelle su 5

Just returning to raw feeding after…

Just returning to raw feeding after several years and find so much more choice now. Tried several different products but we've found Mersey Raw to be by far the best for our needs. Just "ticks all the boxes"!
Our 3 dogs love it, delivery was fast and reliable,stools are good , normal and minimal. Handling it is easy and clean, variety available is excellent and its all good quality. We've just had our 2nd box delivered and are planning to take out a subscription next order.
Undoubtedly, the dogs do so much better when raw fed, Mersey Raw make raw feeding so much easier.

11 agosto 2025
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Risposta di Mersey Raw

Hi Mary,

It's great to hear you're coming back to raw feeding, and we're so glad that you're happy with our quality and ease of use.

Thanks for the great review!

Team Mersey Raw

Valutata 5 stelle su 5

Great food, fast delivery, lovely people

I have been raw feeding my dog for years, but she is fussy about food and also has many intolerances. Single protein raw minces, of good quality, are not always easy to find especially when many companies have started sneaking in cheaper meats to bulk out food, usually chicken which is no go for us. So I have been really happy to find Mersey Raw. They are also lovely helpful people and very efficient. Cannot recommend them enough.

23 luglio 2025
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Risposta di Mersey Raw

Hi Rebecca,

We're really glad you found us and that we're a good fit for your pup.

Thanks for the great review!

Team Mersey Raw

Valutata 5 stelle su 5

Great options for first time raw users

Great options for first time raw users, quality food for the dog, she gets so excited when the tub comes out and they're always there if you have any questions.

12 agosto 2025
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Risposta di Mersey Raw

Hi,

We're really glad to hear your pup is enjoying Mersey Raw and that you're happy with the quality.

Thank for the great review!

Team Mersey Raw

Valutata 5 stelle su 5

Amazing quality!

Amazing quality treats and bones. My fur babies absolutely love them. Will definitely be giving the raw food a go once they have finished the brand they are currently on. Fast delivery and carefully packed to make sure all the goods are safe and still well preserved even when you’re not home to accept delivery. Fantastic company. Thank you for keeping my babies so happy.

12 agosto 2025
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Risposta di Mersey Raw

Hi Courtney,

We're really glad to hear your fur babies are enjoying our treats and bones, and we hope they'll love our raw food, too!

Thanks so much for the great review.

Team Mersey Raw

Valutata 4 stelle su 5

Great food but no 1kg boxes?

Really good product and would buy again but I wish the boxes were 1kg and not 2x 500g when you buy a kilo. Just feels like a lot of plastic waste? Doesn’t say if you can recycle either. My girls love the food though and the food is good quality.

21 luglio 2025
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Risposta di Mersey Raw

Hi Kate,

Our 1kg tubs aren't currently available for shipping and, as stated in the product description, will be substituted for 2x500g if they're not available, but we do leave them on our website so that customers can still benefit from the price.

Our white tubs are fully recyclable in your normal kerb-side recycling.

It's really great to hear your girls are loving the food, thanks for the review.

Team Mersey Raw

Valutata 1 stelle su 5

4 of the tubs of food were cracked…

4 of the tubs of food were cracked open on arrival probably due to the insufficient packaging as no padding so therefore wouldn’t use again due to the waste of food

21 luglio 2025
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Risposta di Mersey Raw

Hi Nicola,

We’re really sorry to hear about the condition of your order, that’s certainly not the standard we aim for. If you had contacted us directly, we would have been happy to resolve the issue for you straight away.

Our boxes are packed with insulated wool liners and ice packs to keep the food frozen in transit, and damage to tubs is very rare. However, we take all feedback seriously and will review your comments with our packing team.

We’d still like to look into this for you, so please do get in touch with your order details and photos of the damage so we can investigate further.

Team Mersey Raw

Valutata 3 stelle su 5

Be very careful when ordering from this…

Ordered a batch of dog food…unfortunately I’d requested a standing order my mistake…I didn’t realise this until I was notified of my repeat order.
Raw food didn’t suit my dog…it have her diarrhoea. When I contacted them to tell them of my mistake..they said they would stop any further deliveries and cancel my subscription

7 agosto 2025
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Risposta di Mersey Raw

Hi Neil,

We’re sorry to hear you’ve had a disappointing experience and that the food didn’t suit your dog, we know every dog is different, and what works well for one may not for another.

When you placed your first order, it was set up as a subscription, which is why a second order was generated automatically. We do send a subscription confirmation email at the time of set-up, as well as an upcoming order reminder email two days before the next payment is due, to give time to make any changes or cancel. We’re sorry if these emails were missed.

Our subscriptions can be cancelled by popping an email over to us. While we don’t offer telephone support, our customer service team monitors emails closely and responds quickly during working hours.

I can confirm that your subscription has now been cancelled as requested.

Valutata 5 stelle su 5

My dogs absolutely love the food

My dogs absolutely love the food, it always smells fresh, , great selection and is well packaged. Also exemplary customer service .

6 agosto 2025
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Risposta di Mersey Raw

Hi Hubert,

We're really glad to hear your dogs are enjoying Mersey Raw an that you're happy with our customer service.

Thanks for the great review!

Team Mersey Raw

Valutata 5 stelle su 5

Amazing

Our new french bulldog puppy is absolutely loving mersey Raw after a previous failed attempt to transition we tried one last time with mersey Raw and hit the jackpot meals gone in seconds happy healthy pup definitely going to be long time customers

29 luglio 2025
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Risposta di Mersey Raw

Hi Kelly,

We're really glad to hear your Frenchie is enjoying Mersey Raw!

Thank you for the great review.

Team Mersey Raw.

Valutata 5 stelle su 5

Excellent texture

I have been buying raw locally, but was frustrated with the out of stock situation with the dogs favourite , this is my second full order, literally arrives free the next day, and the quality is excellent, I ordered a different product by mistake, but needn't have worried, the same great texture and not a mushy paste.

23 luglio 2025
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Risposta di Mersey Raw

Hi Kate,

We're really glad to hear you're happy with the quality.

Thanks for the great review!

Team Mersey Raw

Valutata 5 stelle su 5

Fantastic company and quality food

My dog loves Mersey Raw, especially the exotic bundle. The choices are fantastic and the quality is excellent. I really like the packaging, it's not messy at all like some raw food packaging. The treats and raw sprats are great too. Delivery is always speedy and well packaged to keep frozen. We will continue to use, fantastic company.

23 luglio 2025
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Risposta di Mersey Raw

Hi Rachel,

We're really glad to hear your pup is enjoying Mersey Raw and that you're happy with our quality and service.

Thanks for the great review!

Team Mersey Raw

Valutata 5 stelle su 5

Great quality customer service and next…

Great quality customer service and next day delivery any probs and customer care 👍 😀

22 luglio 2025
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Risposta di Mersey Raw

Hi Gwyneth,

We're really glad to hear you're happy with our delivery and customer service.

Thanks for the great review!

Team Mersey Raw

Valutata 5 stelle su 5

My boxer was very fussy and it was…

My boxer was very fussy and it was quite stressful at meal time, since eating Mersey Raw he has enjoyed all the food with out us having to add toppings and he licks his dish clean looking forward to him trying the different flavours

3 agosto 2025
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Risposta di Mersey Raw

Hi Margaret,

We're so glad to hear your Boxer is enjoying Mersey Raw.

Thanks for the great review!

Team Mersey Raw

Valutata 5 stelle su 5

Always great product

Always great product, my dogs look brilliant on it. Easy to order and arrives very quickly.

22 luglio 2025
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Risposta di Mersey Raw

Hi Val,

We're really glad to hear your dogs are thriving with Mersey Raw and that you're happy with our ordering and delivery services.

Thanks for the great review!

Team Mersey Raw

Valutata 5 stelle su 5

To early for me to say yet

To early for me to say yet, but early signs are excellent.
My mate has been using Mersey Raw for many months to feed his working dogs and swears by it.

3 agosto 2025
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Risposta di Mersey Raw

Hi John,

It's really great to hear that the early signs are positive.

Thanks for the great review!

Team Mersey Raw

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