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Mercury Insurance Recensioni 

482
•
TrustScore 4.5 su 5

4,5

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I have had a great experience with Mercury insurance reps from the very first conversation to gain a quote. I’ve been in a very seriously stressful situation and was treated with utter respect, dignit... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I have been with Catalli (Mercury) for over 35 years, Home, Auto and Umbrella. I have consistently had excellent support and response from the staff at Catalli. It started as Catalli and Sons and st... Leggi di più

Valutata 3 stelle su 5

I was trying to do a quote online, and had a couple questions, so I called, but their computer system was down, so they couldn't access my quote. I had to call back the next day. That call went well a... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I am very happy with the service even though many associates got involved they all were very helpful. Thank you very much.

Dettagli dell'azienda

  1. Finanza e assicurazioni

Informazioni su Mercury Insurance

Scritti dall'azienda

Since 1962, Mercury Insurance has helped customers protect what matters most with affordable auto insurance and home insurance coverage. We offer car, homeowners, renters, and condo insurance with flexible options and competitive rates, making it easy to bundle policies and save.

Guided by our purpose to help people reduce risk and overcome unexpected events, we focus on delivering reliable protection and responsive support when it matters most. Our teams aim to provide a smooth and efficient claims experience, helping customers recover and move forward with confidence.

Mercury is known for offering affordable rates, customizable policies, and a wide range of discounts, helping customers maximize value without sacrificing coverage. Our financial strength is backed by an A rating from A.M. Best, along with industry recognition for insurance excellence.

Headquartered in Brea, California, Mercury Insurance serves customers across Arizona, California, Florida, Georgia, Illinois, New Jersey, New York, Nevada, Oklahoma, Texas, and Virginia through a network of independent agents, offering personalized guidance and coverage tailored to your needs.

Whether you’re looking for dependable auto insurance or coverage for your home, Mercury Insurance is committed to helping you protect what matters while getting more value for your insurance dollar. Not all products are available in every state.

Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

482 recensioni

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4,5

Tutte le recensioni

(482)

434 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Martin was helpful in answering all my…

Martin was helpful in answering all my questions I had about home and auto insurance. He explained coverage options clearly, compared deductibles, and outlined potential discounts. I left the call feeling confident about selecting a policy that fits our needs and budget. He has a great personality and outlook, which is very rare nowadays. his patience and responsiveness made the process smooth, and I appreciated that he followed up promptly with the coverage information. I feel reassured knowing I can rely on his guidance as we finalize the details and secure the most suitable options for my family.

20 agosto 2026
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Risposta di Mercury Insurance

We are so pleased to hear about your positive experience with our team member. It's wonderful to know that we could provide clear explanations regarding coverage options, deductibles, and potential discounts, helping you feel confident in your policy selection. We truly value your kind words about our team member's personality, patience, and responsiveness, and we are glad that the follow-up was prompt and reassuring. We are committed to offering reliable guidance as you finalize your family's coverage. Thank you for sharing your feedback.

Valutata 1 stelle su 5

I have tried to contact you to get a…

I have tried to contact you to get a copy of my contract without any success. Your system doesn't match my email and my birth-day. I guess I need to wait until it's time to renew my insurance for someone on your team to contact me.

3 febbraio 2026
Non scritta su invito
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Risposta di Mercury Insurance

We sincerely apologize for the difficulty you've experienced trying to access your policy and the issues with our system. We will be sending you a copy of your policy shortly.

Valutata 5 stelle su 5

Good Results

Good price, process and customer service. I was with Geico for years without a claim and they doubled my rate. Mercury is a good company and helped us continue our coverage without issue.

2 luglio 2026
Valutata 5 stelle su 5

I had a great experience working with…

I had a great experience working with Malama Lemafa when buying my insurance policy online. They were responsive, patient, and explained everything clearly throughout the process. The online purchase was smooth and straightforward thanks to their guidance. Highly recommend!

13 agosto 2026
Valutata 5 stelle su 5

First Class service

They were able to handle everything in about twenty minutes based on the online quote I had been given the night before. First class service at a great price!

9 agosto 2026
Valutata 5 stelle su 5

Getting a quote online was simple and…

Getting a quote online was simple and accurate; in addition, it was very simple to speak to a live person who answered all of my questions.

12 agosto 2026
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Risposta di Mercury Insurance

We're so glad to hear that getting a quote online was easy and accurate for you. We appreciate you letting us know that speaking with our team was helpful and that we answered all your questions.

Valutata 5 stelle su 5

Agent was pleasant and extremely…

Agent was pleasant and extremely informing. Still waiting for my insurance cards though.

9 agosto 2026
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Risposta di Mercury Insurance

Ray, please give our Customer Relations department a call at (800)924-9225 and we can provide copies of your insurance cards.

Valutata 5 stelle su 5

My agent Shane was amazing! 10/10

Shane was incredibly kind and informative! He made me feel comfortable and I felt great after the call, like a sense of relief knowing I made this decision to keep myself and my family safe by choosing this company. He was patient and answered all my questions honestly and with care. Give that man a raise! He deserves it.

8 agosto 2026
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Risposta di Mercury Insurance

We're so happy to hear about your positive experience! It's wonderful to know that our team member provided such kind, informative, and patient assistance, making you feel comfortable and relieved. We truly appreciate your feedback and are glad we could help you make an important decision for your family's safety.

Valutata 5 stelle su 5

Had the best agent

Had the best agent, listened did not push anything we did not need. Sharon totally exceeded my expectations. Got a great quote. Super happy.

8 agosto 2026

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