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Mercury Insurance Recensioni 

481
•
TrustScore 4.5 su 5

4,4

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I have had a great experience with Mercury insurance reps from the very first conversation to gain a quote. I’ve been in a very seriously stressful situation and was treated with utter respect, dignit... Leggi di più

Valutata 5 stelle su 5

I have been with Catalli (Mercury) for over 35 years, Home, Auto and Umbrella. I have consistently had excellent support and response from the staff at Catalli. It started as Catalli and Sons and st... Leggi di più

Valutata 3 stelle su 5

I was trying to do a quote online, and had a couple questions, so I called, but their computer system was down, so they couldn't access my quote. I had to call back the next day. That call went well a... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I am very happy with the service even though many associates got involved they all were very helpful. Thank you very much.

Dettagli dell'azienda

  1. Finanza e assicurazioni

Informazioni su Mercury Insurance

Scritti dall'azienda

Since 1962, Mercury Insurance has helped customers protect what matters most with affordable auto insurance and home insurance coverage. We offer car, homeowners, renters, and condo insurance with flexible options and competitive rates, making it easy to bundle policies and save.

Guided by our purpose to help people reduce risk and overcome unexpected events, we focus on delivering reliable protection and responsive support when it matters most. Our teams aim to provide a smooth and efficient claims experience, helping customers recover and move forward with confidence.

Mercury is known for offering affordable rates, customizable policies, and a wide range of discounts, helping customers maximize value without sacrificing coverage. Our financial strength is backed by an A rating from A.M. Best, along with industry recognition for insurance excellence.

Headquartered in Brea, California, Mercury Insurance serves customers across Arizona, California, Florida, Georgia, Illinois, New Jersey, New York, Nevada, Oklahoma, Texas, and Virginia through a network of independent agents, offering personalized guidance and coverage tailored to your needs.

Whether you’re looking for dependable auto insurance or coverage for your home, Mercury Insurance is committed to helping you protect what matters while getting more value for your insurance dollar. Not all products are available in every state.

Informazioni di contatto

4,4

Eccellente

TrustScore 4.5 su 5

481 recensioni

5 stelle
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Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

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4,4

Tutte le recensioni

(481)

432 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

I have had a great experience with…

I have had a great experience with Mercury insurance reps from the very first conversation to gain a quote. I’ve been in a very seriously stressful situation and was treated with utter respect, dignity, professionalism and kindness. Thank you to the two reps I have worked with. I’m now a mercury auto insurance client.

7 ottobre 2026
Valutata 1 stelle su 5

Not at fault and only getting partial refund on deductible

Very enraged that out of the $500 out of pocket deductible to get my car fixed, I am only getting half of it. All because the other party insurance didn’t accept responsibility and Mercury did not do their job to investigate properly, we both made a right turn except he made it through the middle lane which is not a turn lane!! No consequences for his actions and his van was just fine, didn’t need to pay a penny. Disappointed that after almost 30 years of insurance with Mercury dealing with this stressful situation, representatives are very insensitive and invalidating of my anger, had to pay my hard earned money for something that was not my fault.

23 luglio 2026
Non scritta su invito
Valutata 3 stelle su 5

Some good, some bad

I was trying to do a quote online, and had a couple questions, so I called, but their computer system was down, so they couldn't access my quote. I had to call back the next day. That call went well and tge price was reasonable. However, today I received an email saying that I have to do a property inspection, which I wasn't given a heads up about.

2 ottobre 2026
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Risposta di Mercury Insurance

Thank you for sharing your feedback with us. We appreciate your patience during the initial technical issue with our system and are pleased that our pricing met your expectations. However, we recognize that the unexpected notification regarding a property review caused frustration. We will use your experience to improve our communication process so future clients are fully informed about all necessary steps from the very beginning.

Valutata 5 stelle su 5

Good staff

Good staff. Everyone is have talked to has been helpful and nice. The home inspection was easy and comfortable. So far, no complaints of anything.

1 ottobre 2026
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Risposta di Mercury Insurance

Miguel, thank you for your kind review! We’re delighted to hear that our team has been helpful and friendly and that your home inspection was easy and comfortable. We appreciate your feedback and are glad everything has gone smoothly so far.

Valutata 5 stelle su 5

Very Happy Customer!

Michael Grant is very knowledgeable and professional with great customer service skills. Based on my interaction with him, I will gladly recommend Mercury Insurance to all of my family and friends!

28 settembre 2026
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Risposta di Mercury Insurance

Thank you so much for the wonderful 5-star review! We are thrilled to hear that you had such a positive experience with our team member and that you feel confident recommending our services to your loved ones. Your kind words and support mean the world to us.

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