Awful. They are great at taking my money each month but when there’s actually a problem in your home, there’s no communication and the service is slow. They try to make it seem as if I’m supposed to k... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
I have had a great experience with Mercury insurance reps from the very first conversation to gain a quote. I’ve been in a very seriously stressful situation and was treated with utter respect, dignit... Leggi di più
L'azienda ha risposto
I have been with Catalli (Mercury) for over 35 years, Home, Auto and Umbrella. I have consistently had excellent support and response from the staff at Catalli. It started as Catalli and Sons and st... Leggi di più
I drive stuff that is not particularly valuable. My daily driver is an old 1973 C20, bluebook is about two grand, State Farm wanted 1500 a year to insure it. You guys offered full coverage for a qua... Leggi di più
Dettagli dell'azienda
Informazioni su Mercury Insurance
Scritti dall'azienda
Since 1962, Mercury Insurance has helped customers protect what matters most with affordable auto insurance and home insurance coverage. We offer car, homeowners, renters, and condo insurance with flexible options and competitive rates, making it easy to bundle policies and save.
Guided by our purpose to help people reduce risk and overcome unexpected events, we focus on delivering reliable protection and responsive support when it matters most. Our teams aim to provide a smooth and efficient claims experience, helping customers recover and move forward with confidence.
Mercury is known for offering affordable rates, customizable policies, and a wide range of discounts, helping customers maximize value without sacrificing coverage. Our financial strength is backed by an A rating from A.M. Best, along with industry recognition for insurance excellence.
Headquartered in Brea, California, Mercury Insurance serves customers across Arizona, California, Florida, Georgia, Illinois, New Jersey, New York, Nevada, Oklahoma, Texas, and Virginia through a network of independent agents, offering personalized guidance and coverage tailored to your needs.
Whether you’re looking for dependable auto insurance or coverage for your home, Mercury Insurance is committed to helping you protect what matters while getting more value for your insurance dollar. Not all products are available in every state.
Guided by our purpose to help people reduce risk and overcome unexpected events, we focus on delivering reliable protection and responsive support when it matters most. Our teams aim to provide a smooth and efficient claims experience, helping customers recover and move forward with confidence.
Mercury is known for offering affordable rates, customizable policies, and a wide range of discounts, helping customers maximize value without sacrificing coverage. Our financial strength is backed by an A rating from A.M. Best, along with industry recognition for insurance excellence.
Headquartered in Brea, California, Mercury Insurance serves customers across Arizona, California, Florida, Georgia, Illinois, New Jersey, New York, Nevada, Oklahoma, Texas, and Virginia through a network of independent agents, offering personalized guidance and coverage tailored to your needs.
Whether you’re looking for dependable auto insurance or coverage for your home, Mercury Insurance is committed to helping you protect what matters while getting more value for your insurance dollar. Not all products are available in every state.
Informazioni di contatto
Stati Uniti
- mercuryinsurance.com
4,4
Eccellente
488 recensioni
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Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
I have sent 3 emails over this last…
I have sent 3 emails over this last week using 2 different email accounts associated with you asking for my policy information or a log in, but you had no problem taking my money last Thursday and then going dark on actually providing me the policy or service or response.
4 luglio 2026
Risposta di Mercury Insurance
We sincerely apologize for the difficulty you've experienced in obtaining your policy information and the lack of communication. Please call our Customer Relations Department at (714) 671-4785 for further assistance.
saved me $100 a month!
4 luglio 2026
Great customer service
The communications I had with Mercury agents was great and answer all my questions.
5 luglio 2026
How quick and easy the process was to…
How quick and easy the process was to get setup. Definitely came in handy when my insurance Geico dropped me for my first time DUI & only had 1 month to get another insurance with SR-22. And the rates are amazing, definitely saving a lot more! Thank you Mercury!
1 luglio 2026
Risposta di Mercury Insurance
We're so glad we could assist you quickly with your SR-22 needs and provide great rates during a challenging time. We appreciate you sharing your positive experience!
I was able to get auto from your…
I was able to get auto from your insurance fast. The people were nice and friendly.
Thank you
30 giugno 2026
Rebecca made the process easy and…
Rebecca made the process easy and enjoyable. She facilitated the process and was extremely helpful. There was no need to shop around after that. Total pleasure to work with. Thank you so much Rebecca..
3 luglio 2026
Risposta di Mercury Insurance
We are so pleased to hear that our team member made your experience easy and enjoyable. It's wonderful to know you had such a positive interaction and found their help valuable. Thank you for sharing your kind words!
Muy amables todos los representantes
Muy amables todos los representantes, explican muy bien cada detalle de las pólizas.
2 luglio 2026
Knowledgeable representative
Knowledgeable representative. Prompt service. Competitive pricing. Efficient process
2 luglio 2026
Individual I talked to was very helpful
30 giugno 2026
Timely Assistance
Mischa Hassan was very helpful in expediting the homeowner insurance policy and provisions for a quick closing timeline for our new home purchase.
27 giugno 2026
Risposta di Mercury Insurance
We are so glad to hear our team was helpful in expediting your homeowner insurance policy for your new home purchase. We appreciate you sharing your positive experience!
I have had Mercury auto insurance for…6 months
I have had Mercury auto insurance for almost 6 months, they sent me a letter saying my insurance was being terminated on July 31, 2026 because they were unable to verify all vehicle operators/ household members. so I called them at 800-493-7879, told them I didn't understand why my insurance was being terminated, they said because I didn't let them know who was living in my household, gave me 2 names, the one I do not know who this person is, they said because I got mail for this person and they gave me my sons name, told them he has no drivers liesence and does not drive MY car, to exclude him as a driver they wanted to charge me 98.00 more a month!!!! I am on disability and do not have 98.00 more a month to pay on auto insurance, they can let the NON-RENEWL go forward at the end of July, I will be taking my business elsewhere!!!!!!! This place is a scam and rip off~!!!!!
29 giugno 2026
Non scritta su invito
Risposta di Mercury Insurance
We are sorry to hear about the frustration and inconvenience you've experienced regarding your policy and the verification process. We understand your concerns about the termination notice and the additional charges for excluding a household member. We are reviewing your feedback to ensure we address these issues appropriately.
One of the best customer service…
One of the best customer service experiences I have ever had. Fast, knowledgeable and helped me with exactly what I needed for very little cost. Stellar.
26 giugno 2026
Prices go up without notice
I have a salvaged car so I just needed liability which started off about $600 a year. Over the next 4 years it went up to $800 a year, then $1000 a year for 2025 and $1200 for 2026. All without any notice of increase.
29 giugno 2026
Non scritta su invito
Risposta di Mercury Insurance
We appreciate you sharing your concerns regarding the increases in your policy premium. Please reach out to your Agent to discuss your policy and explore some possible discounts you may be eligible for.
Professional courteous service
28 giugno 2026
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