Although it may have taken longer than expected to receive the product, I was in steady communication with the company. They assured me that it was arriving soon. I started to lose hope after a few ob... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
I placed on order on Dec 3 and it didn't arrive by Christmas so I looked up reviews that said it was a scam, but then I did see responses on some of the reviews from customer service offering email ad... Leggi di più
L'azienda ha risposto
Ordered on March 8th the Exploding Kittens: Horrible Therapist Version. Emailed on 4/2/25 for on order update since it still showed as not shipped. Got an immediate (auto) reply from bestbuy.com and... Leggi di più
L'azienda ha risposto
There were some issues with shipping but when product was not received, and was clear it wouldnt make it here on time, Molly and the company did provide the satisfaction guarantee and refund my money.... Leggi di più
L'azienda ha risposto
3,4
Nella media
52 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
i like how they got back to me promptly…
i like how they got back to me promptly and my problem got worked out. holly did a good job.
13 novembre 2026
Non scritta su invito
I addressed an issue with the quality…
I addressed an issue with the quality of my order and you responded in a professional manner!!!
8 maggio 2026
Non scritta su invito
Risposta di Mementofor
Dear kevin
Hello! We're delighted that you appreciate our approach. We always prioritize our customers' needs, providing accurate and professional assistance to ensure every customer receives a timely and satisfactory resolution. ⚙️ We will continue to improve our service.
If you have any questions or suggestions in the future, please feel free to contact us. Thank you for your support and trust, and we will continue to work hard to meet your expectations!
Wish you a happy life!
Best regards
Olivia
Thanks for the quick response
Thanks for the quick response
I am looking forward to receiving my order
I hope I get it this time
You have been most helpful
Karen
14 aprile 2026
Non scritta su invito
Risposta di Mementofor
Dear Karen
Hello! Thank you for your satisfaction with our customer service's quick response.
📞 Your approval is the best encouragement for our team. We will continue to optimize our service processes and continuously improve our response speed and service experience.
If you have any questions or needs, please feel free to contact us. We will continue to provide you with support and assistance.
Thank you again for your trust and support. I wish you a happy life!
Best regards
Olivia
Although it may have taken longer than…
Although it may have taken longer than expected to receive the product, I was in steady communication with the company. They assured me that it was arriving soon. I started to lose hope after a few obstacles in the shipping. I didn't think it was coming and then one day it arrived. The product was great, the wife loved it, great quality product, even better than advertised. Thanks to the team for the consistent communication.
13 marzo 2026
Non scritta su invito
Risposta di Mementofor
Dear Robert
Hello! We are very pleased that our product met your expectations.
✅ Product consistency with the description is not only a reflection of quality, but also an important part of our service commitment.
If you have any questions or suggestions during subsequent use, please feel free to contact us. We will be happy to assist you.
Thank you for your trust and support. We look forward to bringing you more enjoyable shopping experiences!
Wish you a happy life!
Best regards
Olivia
Fake...und das ist definitiv
Fake...und das ist definitiv. Warum es hier 5 Sterne Bewertungen gibt erschließt sich mir nicht...Billiger China Ware..Man bekommt nicht das was abgebildet ist..und Korrespondenz mit dem Kundenservice ist zum Tot lachen..
14 febbraio 2026
Non scritta su invito
Risposta di Mementofor
Dear Paddy
We are deeply sorry that you were disappointed with your purchase. We deeply understand your dissatisfaction.
We take the issue you raised very seriously. We are always committed to customer satisfaction. If there were any miscommunication, we will take responsibility and further investigate and address it.
To better assist you with your issue, please contact us via our dedicated email address:
📩 olivia@clientcare2025.com
We promise to prioritize this matter and sincerely hope you will give us a chance to improve.
Best regards
Olivia
I ordered a product from this company…
I ordered a product from this company over 9 months ago and have not received it. Not to mention, no longer any communications from them.
12 febbraio 2026
Non scritta su invito
Risposta di Mementofor
Dear Chris
We are deeply sorry to hear that you haven't received your package yet. We are deeply sorry and regretful that you haven't been able to enjoy your shopping experience as you wished.
If you haven't received your package yet or need further confirmation on the shipping status, please feel free to contact us at any time:
Customer Service Email: olivia@clientcare2025.com
Olivia will prioritize verifying your tracking information and, if necessary, provide a solution.
Wish you a happy life!
Best regards
Olivia
Excellent quality, excellent customer service!
Their products are extremely charming and of excellent quality, but their customer service alone is worth the 5 stars. They were very easy to communicate with and more than willing to help come to a resolution in light of an issue (on my part, not theirs).
14 gennaio 2026
Non scritta su invito
Risposta di Mementofor
Dear The Great Cthulhu
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
Canceled Order
I had to cancel my order and communication was great. I was refunded quickly.
2 febbraio 2026
Non scritta su invito
Risposta di Mementofor
DearJack
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
I Love The Coin I Ordered Thanks Again
I Love The Coin I Ordered Thanks Again, Mike Nelson In Toledo, Ohio.
27 gennaio 2026
Non scritta su invito
Risposta di Mementofor
Dear Mike
Hello! We are very pleased that our product met your expectations and thank you for your recognition of our honesty and integrity.
✅ Product consistency with description is not only a reflection of quality, but also an important part of our service commitment.
If you have any questions or suggestions during subsequent use, please feel free to contact us. We will be happy to assist you.
Thank you for your trust and support, and we look forward to bringing you more enjoyable shopping experiences!
Wish you a happy life!
Best regards
Olivia
Great company with outstanding customer service
We had an issue with my delivery. The customer support team quickly responded and resolved the issue immediately. This customer offers best in class products with very competitive pricing. A company I would highly recommended.
27 gennaio 2026
Non scritta su invito
Risposta di Mementofor
Dear Raymond
Hello! We're delighted that you appreciate our approach. We always prioritize our customers' needs, providing accurate and professional assistance to ensure every customer receives a timely and satisfactory resolution. ⚙️ We will continue to improve our service.
If you have any questions or suggestions in the future, please feel free to contact us. Thank you for your support and trust, and we will continue to work hard to meet your expectations!
Wish you a happy life!
Best regards
Olivia
Placed an order with this rip off…y
Placed an order with this rip off company and I saved the receipt, the next day my order number and all my information has been blurred out. I have tried to find out what's going on and no reply!!!! When I put my e-mail in and order number in they say I'm using a invalid e-mail?? The e-mail is the same email I used when ordering from these scammers!!!!!!!!!!!!!!!!! I looked them up on line and wish I would have done this before ordering because this POS company is known for taking peoples money and not sending the order!!!!!!!!! needs to refund me $25.98 or send me my order ASAP!!!!!!!!! Order date was 1/27/26 order # is loaway130727, course I figure that Order # is a Bull Shit number
21 gennaio 2026
Non scritta su invito
Risposta di Mementofor
Dear Larry Brau
We have verified that your order is currently in transit. Due to a delay in shipping information, you may not be able to obtain the latest updates. To provide you with more detailed order information and follow-up, please contact us via the following methods:
📩 olivia@clientcare2025.com
Our customer service will confirm the status of your package as soon as possible and ensure smooth delivery.
Thank you for your patience and understanding.
Best regards
Olivia
Poor quality and not like the description
I ordered some coins and when they came they were NOTHING like the photo or description. It was not high quality relief but a photo copy glued to a coin. Of course you cannot ship it back to the location in the USA where they sent it to you - you have to pay to ship to China. My experience was HORRIBLE and they kept 70% of my purchase price. DO NOT USE THEM! AVOID
26 dicembre 2025
Non scritta su invito
Risposta di Mementofor
Dear Val
We sincerely regret that this purchase did not meet your expectations.
We understand that each customer's usage situation is different, and we always strive to make the return process as simple and user-friendly as possible while protecting consumer rights.
If you still require assistance with your order or further clarification, please feel free to contact us at the following email address, and we will provide one-on-one follow-up:
Customer Service Email: olivia@clientcare2025.com
We sincerely appreciate your understanding and patience, and we look forward to providing you with a more enjoyable and smooth shopping experience in the future.
Best regards
Olivia
Worth every cent
Consistent communication, Friendly and respectful service, and a top
Tier product. Definitely worth your money
26 gennaio 2026
Non scritta su invito
Risposta di Mementofor
Dear Trevor
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
The coin I ordered
The coin I ordered. I hunt for whitetails year round, for a good friend's birthday showed up with a cracked case. After explaining my situation they're sending me a new coin. Thank you very much.
9 gennaio 2026
Non scritta su invito
Risposta di Mementofor
Dear Christopher
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
Custer service very responsive to…
Custer service very responsive to resolving issues
8 dicembre 2025
Non scritta su invito
Risposta di Mementofor
Dear Luanne
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
Shipping slow, but company legit
I placed on order on Dec 3 and it didn't arrive by Christmas so I looked up reviews that said it was a scam, but then I did see responses on some of the reviews from customer service offering email addresses to talk to the rep one on one, so I decided to wait it out. Today is Jan 5 and my order did arrive. Just know that it's like ordering from Wish. You'll get your stuff eventually, but it's coming from overseas and it won't be quick. I think if people knew it had wish level shipping delays, they wouldn't be so quick to assume it's a scam. I was worried for a minute there though based off of other reviews so I wrote this one hoping it helps someone else.
5 gennaio 2026
Non scritta su invito
Risposta di Mementofor
Dear Rachel
We are delighted that you are satisfied with our product. We sincerely apologize for the inconvenience caused by the delayed delivery time.
We are implementing a series of proactive measures to continuously optimize your delivery experience.
I hope to welcome you back with even better service in the future.
Best regards
Olivia
It's not what I ordered
It's not what I ordered. I ordered a hunakkha bell and you sent me a library bell. The size is so different from your add it's 1/3 of the size that is shown in add. I would like to get my hunakkha bell and g I've back the one I received.
18 dicembre 2025
Non scritta su invito
Risposta di Mementofor
Dear Judy
We are deeply sorry that you were disappointed with your purchase. We deeply understand your dissatisfaction.
We take the issue you raised very seriously. We are always committed to customer satisfaction. If there were any miscommunication, we will take responsibility and further investigate and address it.
To better assist you with your issue, please contact us via our dedicated email address:
📩 olivia@clientcare2025.com
We promise to prioritize this matter and sincerely hope you will give us a chance to improve.
Best regards
Olivia
Not good quality in there items and…
Not good quality in there items and quality is very very poor
8 dicembre 2025
Non scritta su invito
Risposta di Mementofor
Dear Donnie
We sincerely apologize that your shopping experience did not meet your expectations.
We take your feedback regarding product quality issues very seriously and have already reviewed it with our quality control team.
To better assist you with your issue, please contact us via email. We will promptly provide you with an appropriate solution.
Contact email: olivia@clientcare2025.com
Thank you for your feedback. We welcome the opportunity to remedy this unpleasant experience.
Best regards
Olivia
100% Satisfaction guarantee honored
There were some issues with shipping but when product was not received, and was clear it wouldnt make it here on time, Molly and the company did provide the satisfaction guarantee and refund my money. Much appreciated, especially at Christmas time.
17 dicembre 2025
Non scritta su invito
Risposta di Mementofor
Dear Susan
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
Good customer service and follow up.
Good customer service and follow up.. recommended seller,, value for money..
3 dicembre 2025
Non scritta su invito
Risposta di Mementofor
Dear Michelle
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
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