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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I am happy that I took level 3 adult and soical care diploma the experience was amazing I took the online course. My teacher was helpful and kind. The costumer service for beginning up to the end were... Leggi di più

Valutata 5 stelle su 5

I cannot find sufficient words of thanks - my father has terminal cancer and his health has taken a dramatic downturn these past few days. The Medipost team went above and beyond to ensure we had eve... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

- Prompt despatch of the correct items. - Good quality items at very fair prices. - Safely packed for posting, items arrived undamaged. - Website easy to navigate, item descriptio... Leggi di più

Valutata 5 stelle su 5

I am always reluctant to order online but in this case having difficulty getting this product locally I took a chance. Went very well.Mind you, I am satisfied with it, had I had to return it for som... Leggi di più

Dettagli dell'azienda

  1. Attrezzature e forniture ospedaliere
  2. Stazione di pronto soccorso
  3. Fornitore di ausili per la mobilità

Informazioni fornite da varie fonti esterne

Medipost specialises in hospital, GP surgery, medical students, nursing homes and general medical supplies through to First Aid Kits.


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

164 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,8

Tutte le recensioni

(164)

9 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Excellent service

Excellent service. The delivery man even phoned me after he’d left the package outside to make sure I knew it had arrived.

4 aprile 2020
Non scritta su invito
Valutata 5 stelle su 5

Awesome!

Great process, great service and super fast delivery despite Covid-19. Well done Medipost!

3 aprile 2020
Non scritta su invito
Valutata 1 stelle su 5

Medipost accepted an order they could not fulfil

Medipost accepted my order - and took payment - at 03:14 on 28 February but then advised me by email at 13:21 on 4 March that they were unable to fulfil their contract with me. They should have advised me - before they took payment - that they did not have the stock they had offered for sale.

8 marzo 2020
Non scritta su invito
Logo di Medipost

Risposta di Medipost

We apologies for any inconvenience caused due to stock no longer available. Our customers have been advised by email so that they can make a decision to stay in the queue with Medipost or receive a refund in full to try elsewhere. All our normal procedures are under immense strain due to the wealth of orders and hope you can understand the position we all find ourselves in. Please do not hesitate to contact us on 01305 760750 should you have any questions.

Valutata 1 stelle su 5

Be careful before you buy!!!!!!

If there was an option to give this company no star, I would certainly use that option. I placed an order on the 27th of February. I did not receive a message to say when the item may be delivered. I have logged onto the account and the dashboard says that the order is currently processing. I have not received any messages since. The money was taken out of my account straight away. If the item is not in stock, would it not be better to at least contact the buyer to let them know??

4 marzo 2020
Non scritta su invito
Logo di Medipost

Risposta di Medipost

We are sorry to hear that you have not received a response regarding your order and any delay. Please could you advise your web order number for us to take a look at this issue? It is normal practice for us to keep customers updated. Due to abnormally high numbers of orders and enquiries due to the coronavirus outbreak it has been difficult to fulfill orders and respond in our usual effective manner. We hope you can understand the position we all find ourselves in and as you will see from previous reviews this is not standard. Please contact us directly.

Valutata 5 stelle su 5

Really great service

Very impressed with the service and communications, which were all very timely, offering other practical solutions when no stock was available, polite and explanatory. Mine were standard orders for my 99 year old dad - I hadn’t anticipated the supply and demand! A difficult time for all medical suppliers no doubt (COVID-19), I was kept informed about my orders and certainly did not feel let down by Medipost, obviously it’s their suppliers that are running out of stock. Plus, at the time of my purchases, they hadn’t hiked their prices up due to low stock and high demand like some suppliers. Delivery was very fast, well packaged and secure. Very good customer service, especially under this type of pressure, so well done to them. Highly recommended!

3 marzo 2020
Non scritta su invito
Valutata 1 stelle su 5

Complaint

Hi,

How come you cancelled my order without my permission or acknowledgment? I have ordered 10 boxes of face masks and some hand sanitizer, if you do not have stock, should you inform me in advance instead of just cancelled my order automatically?? I think this is very rude. And I don’t even have a chance to wait until the stock is back.

By the way, I have received the following email to CONFIRM my full order is ready and shipped. I don’t even know my face mask has been cancelled by you until I saw the receipt came along with the delivery box.

Can you send me an explanation?

Jacqueline Wong

23 febbraio 2020
Non scritta su invito
Logo di Medipost

Risposta di Medipost

We apologies for any inconvenience caused due to insufficient stock. We have tried to fulfill what we can on order and shipped part orders so customers are able to purchase the remainder elsewhere. We are sorry if you were not advised and will look further into this matter for you.

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