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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I am happy that I took level 3 adult and soical care diploma the experience was amazing I took the online course. My teacher was helpful and kind. The costumer service for beginning up to the end were... Leggi di più

Valutata 5 stelle su 5

I cannot find sufficient words of thanks - my father has terminal cancer and his health has taken a dramatic downturn these past few days. The Medipost team went above and beyond to ensure we had eve... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

- Prompt despatch of the correct items. - Good quality items at very fair prices. - Safely packed for posting, items arrived undamaged. - Website easy to navigate, item descriptio... Leggi di più

Valutata 5 stelle su 5

I am always reluctant to order online but in this case having difficulty getting this product locally I took a chance. Went very well.Mind you, I am satisfied with it, had I had to return it for som... Leggi di più

Dettagli dell'azienda

  1. Attrezzature e forniture ospedaliere
  2. Stazione di pronto soccorso
  3. Fornitore di ausili per la mobilità

Informazioni fornite da varie fonti esterne

Medipost specialises in hospital, GP surgery, medical students, nursing homes and general medical supplies through to First Aid Kits.


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

164 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,8

Tutte le recensioni

(164)

9 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Absolutely fantastic service

Absolutely fantastic service. Purchased some urine collection packs for my disabled daughter - received them and found that 5 were incomplete. Emailed and chat this morning and 5 replacement sets received SAME DAY. Wow that’s what I call customer service - THANK YOU 🙏🤩

31 gennaio 2023
Non scritta su invito
Valutata 1 stelle su 5

The item sent is not what I required

The item sent is not what I required, so I will have to return it for a refund but there is no receipt and there are no instructions as to how to do so.

4 gennaio 2023
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Risposta di Medipost

Good Morning - thank you for your comments, our customer services team have tried to call you. Returns can be viewed in our terms and conditions on our website setting out our return policy and instructions. We hope you find this useful but if you are unsure please call us on 01305 760750 and we will be happy to help.

Valutata 1 stelle su 5

Managing delivery / shipping costs

Your website did NOT calculate delivery / shipping costs costs until After I had set out to action this order! I then saw need to CANCEL this order due to seriously High delivery / postage costs.

ALL other internet marketplaces action an automatic "calculate delivery / shipping costs" Every Time users go to their shopping basket website or update number of multiple items being purchased and click the "Update Basket" button!

The majority of Internet Marketplaces often include delivery / shipping costs within the cost of items being purchased. I ask why Medipost does NOT either include delivery / shipping costs within the cost of items being purchased or offer a very small delivery / shipping cost for very small orders (£2.50)?

1 novembre 2022
Valutata 3 stelle su 5

Not as cheap as it seems and lacking to send dispatch/delivery/review information

Just ordered a seat pad from this site, because it seemed that they sell same quality for a bit more reasonable price and they had good feedback here on trustpilot too. Over all everything is OK with my order, however few things to mention, from which is first to me that they have no place to actually add your review on the site where from you bought item. I bought 20x20'' seat pad which arrived today and well in time, however I had no clue that it was already dispatched nor that it will arrive today, because they failed to inform me about it, and the seat pad is clearly 19x19'' - well I do need it and hopefully will be able to adjust to smaller size, however I would really need that additional 1 inch on each dimension and would definitely need to be informed about inaccuracy on their site before buying so - would also leave note there for others if I could. Also, they had a picture of a brown colour seat pad and I received a blue one. Plus when you look at the seemingly "cheaper" price that isn't true either, because while other sites do clearly show you if their prices were including or excluding VAT - here you get only surprised by additional cost while you are already in the process of paying. In the end, I could have bought this from elsewhere for same price but with all expected information about delivery and with the review giving option. So not at all impressed like others wrote on here.

Edit on 18 November 2022: I was threatened that this review of mine will be taken down if I do not provide further details (which further details did barely include any of the actual purchase I made, but were all my personal details such as email and phone number to send me further spam and scam later on to...) Medipost said they do not sell such item I bought. So very interesting, as they forgot to take down the webpage of it yet... (which link is not allowed to post in here of course..)
Further more, I was also given the "opportunity" to open either a Facebook or a Twitter account for them, if I wanted to communicate with them! I thought I add as much, although not sure after all, if it will stay visible for others.

15 novembre 2022
Non scritta su invito
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Risposta di Medipost

Good morning, we are sorry you are not happy with your purchase. Currently we only have one style of chair pad on our website which is marked 53cm x 58cm on the manufacturers packaging. This is approximately 20" x 22". Could you be reviewing the wrong company?

Valutata 5 stelle su 5

Fast and easy ordering

Fast, easy online ordering. Fast dispatch.
Items arrive well packaged and in good condition.

3 ottobre 2022
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Risposta di Medipost

Many thanks for your review, we appreciate you taking the time to do this. We hope to see you in our shop again soon.

Valutata 5 stelle su 5

The item I ordered was on not available…

The item I ordered was on not available but was on back order but email from Emma informed me of a suitable alternative if I wished to have that sent to me. Good service thank you.

9 settembre 2022
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Risposta di Medipost

Many thanks for your review, we appreciate you taking the time to do this. We hope to see you in our shop again soon.

Valutata 5 stelle su 5

Item received well packaged

Item received well packaged, as expected, & in the time given. No complaints.

25 agosto 2022
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Risposta di Medipost

Thank you for taking the time to review Medipost, it is much appreciated!

Valutata 5 stelle su 5

What we need more off.

Medipost is such a boon if you are looking for anything for the Care Home. When I am asked to purchase a specific item for the households, its the fist place I look. I have yet to be disappointed with their range of products and the good value, the delivery is quick as well. We will certainly be using Medipost for the foreseeable future.

24 agosto 2022
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Risposta di Medipost

So happy you are pleased with our service and we look forward to hearing from you again soon with your requirements. Thank you for taking the time to review Medipost.

Valutata 1 stelle su 5

They never pick up the phone some of…

They never pick up the phone some of workers seem very lazy why doe work.there then..OK it took half to answer not on at all.yes I got through after 29 minutes.Yes I got through to a lady after 29 minutes .

17 settembre 2021
Non scritta su invito
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Risposta di Medipost

Hello Maureen, we are sorry to hear that you have been unable to get through to us at Medipost (UK) Ltd and assure you that our phones are being picked up. Would you like to email us at info@medipost.co.uk and we can help you with your enquiry if the phones are not working for you.

Hello Maureen are you trying to contact Medipost in the UK?

Hi Maureen we have looked through all our orders today and have nothing here relating to you. Are you sure you are trying to get hold of Medipost (UK) Ltd?

Valutata 1 stelle su 5

Didn’t send through kit registration code!!

Received antigen to take with me on holiday to have way return. No way to register kit AS THEY DIDNT INCLUDE THE KIT CARD!!! £90 down the drain for two kits

11 luglio 2021
Non scritta su invito
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Risposta di Medipost

Good Morning Sofia - we are sorry that you have had a bad experience but Medipost (UK) Ltd does not sell these kits, you will need to go back to the original company that you purchased these items.

Valutata 5 stelle su 5

Excellent

They were so kind, helpful and knowledgable. Quick efficient service.

19 febbraio 2021
Non scritta su invito
Valutata 5 stelle su 5

Excellent service

Excellent service, fast delivery, prompt and polite company.

17 dicembre 2020
Non scritta su invito
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Risposta di Medipost

Thank you Lisa for your wonderful feedback. We hope you will shop with us again soon!

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