After months of therapy with a different clinic, I was still in severe pain, barely able to walk. After one session at Elevate with Dr. Erin I feel better than I have in a couple of years. What a reli... Leggi di più
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Scopri cosa dicono le persone
Had inventory on hand at a price more reasonable than Amazon & other online suppliers. As well as quicker delivery window (1 week vs 3-4 weeks elsewhere.) product as described & needed.
The company's statements are not true! No way to get a refund! They promised 100% refund if not satisfied. No one answers 3 different phone numbers, doesn't answer e-mails. I will NEVER order from his... Leggi di più
My shower chair from Medical Source was so easy to put together. All I had to do was tighten the screws for the supports, and snap in the legs, back, and arms. My chair was priced well, and it is stur... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
We offer health care professionals and patients access to over 35,000 medical products from the industry's top-rated brands. Our vast catalog serves health care professionals from a wide range of specialties, including cardiology, orthopedic, and surgical. Search for an item in our online store using the search bar, or if you would like assistance, contact us and an expert from our team will assist you.
Informazioni di contatto
11801-4087, Hicksville, Stati Uniti
- 8889950220
- info@medicalsource.com
- medicalsource.com
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First time buyer left confused
I gave 3 stars because the product was good quality. I give 1 star for customer support and misinformation. It took at least a full week before my order was processed. I never received an email when the shipment was sent. He just appeared at my door 2 1/2 weeks later. But then i received an email that the item was sent a few days after i had already received my order.
In a nutshell it was an uncomfortable experience.
I needed some wrap
I needed some wrap, it was easy to order and was delivered quickly. Easy Peasy
I didn't get the order
No communication
No communication. I odered item. Paid extra for 2 day delivery. And 2.5 WEEKS later i got item. I called customer service. Left message. No reply. Very very poor service.
shower chair
My chair was over 15 years old needing to be replaced. It was easy for my son to put together and serves my needs
Very good product
Very pleased with the ordering process and the price and quality are excellent.
Product delivered as expected
Product delivered as expected. No issues. That's all I ask. Price was good as well.
My item took 3 weeks to get to me and…
My item took 3 weeks to get to me and when I got the notification of delivery it was deliverd by the USPS to the wrong address. I verified this through an investigation with the USPS and shared that information with the seller. I requested a refund from the medical source and was denied. They did not even offer to send out a new product. Terrible customer service and I am out $40 with no product.
Great quality & Fast shipping
Best price around for a quality product and quick shipping. Highly recomment.
I got what I paid for.
I bought the bluejay because it was much cheaper than the theracane. However, because of how it was molded or made it can be rough on the skin where the molding seams come together. It is also not as strong as the theracane if you want to use it for deep trigger points. But I got the quality I paid for.
The part I got does not match the size…
The part I got does not match the size of the part number I referenced. They are not the correct size and will not fit my cane. But it costs to much to ship back for credit.
It took too long to rceive the item.
It took far too long to rceive the item and it is not what I expected it to be. .
Took forever to ship.
I ordered the ensure for my wife who just had surgery. It took 4 weeks to get the order. But you had no problem charging my credit card right away.
Delivery was "On Point!"
I had never used "Medical Source" before, so I was skeptical about the company and the pricing of the item. The info I googled reported that "Medical Source" had low pricing compared to general market but delivering items to customer in the time projected was lacking and disappointing. My experience with Medical Source has been totally positive. I ordered my item on 1.8.26 and it was delivered 1.10.26. I would say their delivery process has improved greatly!
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