The item was exactly as required however, the P&P was very expensive for a small package. Also, there was no update sent relating to delivery so I did think I might have an issue but it did arrive ok... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
My wife bought a Canyon e bike online which, despite much desk research into geometry, simply didn't work for her. After having bought another bike previously from MCRBikes, I asked them for a price t... Leggi di più
Great company to deal with, they let me collect the bike as was in the area over deliver which I preferred. Jake’s personal approach is what will make this company stand out from others as he’s really... Leggi di più
Id use again for sure. A part for the bike didnt arrive with the bike but was sent out next day special delivery. These things happen & its how they're dealt with. Communication was 10/10. I... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
We Are The Fastest Growing Bike Shop In The UK For A Reason. Stockist of High-Low End Bicycles Based In Manchester, UK. Free UK Delivery And Warranty Included On All Bike Sales.
Informazioni di contatto
Manchester, Regno Unito
- 0161 399 0796
- info@mcrbikes.uk
- mcrbikes.uk
4,3
Eccellente
204 recensioni
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Ha risposto al 69% delle recensioni negative ricevute
Solitamente risponde dopo 1 mese o più
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Jake the proprietor is a young genuine…
Jake the proprietor is a young genuine lad who is full of enthusiasm and knowledge of the cycle industry.
My wife needed a step though mountain e bike and Jake gave us the best options to choose from. And we took delivery and are now looking forward to continuing our passion. Thanks to Jake’s efforts and professionalism.
19 settembre 2024
Non scritta su invito
Excellent
Jake was very helpful and quickly responded to my many emails, even though he was on holiday.
A very pleasant young man with a good customer focused business model
19 settembre 2024
Non scritta su invito
Recommended
Sold my Trek mountain bike to Jake as not using as much as I expected. Answered my initial approach quickly. Agreed a fair and realistic price in a challenging used market. Came and collected when he said he would. Nice bloke, obviously knowledgeable and honest. Would recommend.
9 settembre 2024
Non scritta su invito
Genuine
Jake was a genuine guy, arrived when he said he would, paid what he said he would. Very easy and smooth transaction
3 settembre 2024
Non scritta su invito
I wanted to get into mountain biking…
I wanted to get into mountain biking with my son this summer as a way to get back in shape. I didn't really know much about bikes or what size to get; however, Jacob was very helpful and gave some brilliant suggestions. The bikes fit both me and my son perfectly.
29 agosto 2024
Non scritta su invito
Jake from MCR bikes was easy to work…
Jake from MCR bikes was easy to work with when selling my used Canyon, was fair with the offer and it was good to meet the guy as you can tell he’s a genuine kid, all the best
3 settembre 2024
Non scritta su invito
Spot On
Great company! Service was spot on. Had a few questions at first regarding delivery etc but had speedy responses from the team and went ahead and ordered. Super pleased with the bike for my son. He loves it. Thanks Guys, Will definitely be returning in the future.
Regards.
1 settembre 2024
Non scritta su invito
item not as described and poor customer service
I ordered a kickstand they said fitted my bike in the kickstand description.
The one delivered then did not fit so i contacted support 5 days ago and still no responce!
Update 17/9/24
After an explination from Jake at McrBikes, the issue was eventually resolved, it did take a couple of weeks so not ideal.
The kickstand did come direct from Cube in the Netherlands so it is possible the original problem was them sending the wrong item.
22 agosto 2024
Haven’t recieved goods yet
Haven’t recieved goods yet, when I ordered it said goods in stock 2 days later recieved email saying item was having to be ordered in from cube and will be 3 weeks
21 agosto 2024
Risposta di MCR BIKES
Thank you for your feedback. We sincerely apologize for the delay and any inconvenience caused.
When you placed your order, the item was indeed listed as in stock based on the latest updates from Cube. Unfortunately, there was an unexpected delay from their side, which affected the delivery timeline. While this situation is out of our direct control, we understand how frustrating it can be to experience delays.
Please be assured that we're doing everything we can to speed up the process and will keep you updated on your order status. At Mcrbikes, customer satisfaction is our top priority, and we greatly appreciate your patience and understanding.
If you have any further concerns or would like to discuss alternative solutions, feel free to reach out to our team, and we'll be happy to assist.
Best regards,
The Mcrbikes Team
True professional
True professional , went completely out of his way to collect my bike , absolutely true to his word , a proper gent and I would highly recommend Mcrbikes are your first port of call for any of your cycling needs
19 agosto 2024
Non scritta su invito
It was just great
I was waiting for a few days to get it packed and shipped, but once done, it arrived very quickly. I was in touch with Jake, and he was very friendly while answering all my questions. Now I can enjoy my beautiful new bike.
8 agosto 2024
10/10 for these guys
10/10 for these guys. Very professional. Purchased used MTB for my son and very responsive, clear and easy to deal with. No complaints at all. Deserve to do well. Thanks Jake
17 agosto 2024
Non scritta su invito
Sold a new high end cycle to Jake
Sold a new high end cycle to Jake, transaction was very smooth, very easy young man to deal with. Very fair and knowledgeable in the cycle business. He deserves to do well, would recommend without hesitation.
14 agosto 2024
Non scritta su invito
My experience with Jake Mclaughlin, MCRbikes
I made my initial enquiry for a new bike by email, this provoked an immediate response by phone from Jake who after asking what type of cycling I would be doing went through lots of possibilities, (he advised on the pros and cons of each) and I was able to make what I think was a good decision based on his advice. Payment was simple, and delivery was as promised.
A concern that I did have was what if I don't like it, but that was not a problem as I could return it free of charge if there was a problem.
29 luglio 2024
Overall 5 star service
Top man - honest and transparent communication and know that selling the bike to MCR will mean someone else gets to enjoy it and give it a second life. Wouldn’t hesitate to recommend 🤙🏻
8 agosto 2024
Non scritta su invito
Brilliant service Jake is a real…
Brilliant service Jake is a real professional got a great price for my bike money in bank within minutes would highly recommend MCR Bikes
6 agosto 2024
Non scritta su invito
Recommended
Easy to work with. Quick. No fuss. Friendly. If you have a bike to sell, I'd definitely recommend contacting these guys.
5 agosto 2024
Non scritta su invito
He was very polite
He was very polite, new what he was talking about bike gave me an honest quote .was very professional. Got a good deal for my bike
24 luglio 2024
Non scritta su invito
Wanted to sell my e-bike
Wanted to sell my e-bike as it was underused. The price was agreed and collected next day. Great service.
24 luglio 2024
Non scritta su invito
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