The item was exactly as required however, the P&P was very expensive for a small package. Also, there was no update sent relating to delivery so I did think I might have an issue but it did arrive ok... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
My wife bought a Canyon e bike online which, despite much desk research into geometry, simply didn't work for her. After having bought another bike previously from MCRBikes, I asked them for a price t... Leggi di più
Great company to deal with, they let me collect the bike as was in the area over deliver which I preferred. Jake’s personal approach is what will make this company stand out from others as he’s really... Leggi di più
Id use again for sure. A part for the bike didnt arrive with the bike but was sent out next day special delivery. These things happen & its how they're dealt with. Communication was 10/10. I... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
We Are The Fastest Growing Bike Shop In The UK For A Reason. Stockist of High-Low End Bicycles Based In Manchester, UK. Free UK Delivery And Warranty Included On All Bike Sales.
Informazioni di contatto
Manchester, Regno Unito
- 0161 399 0796
- info@mcrbikes.uk
- mcrbikes.uk
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 69% delle recensioni negative ricevute
Solitamente risponde dopo 1 mese o più
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
I purchased a preowned Orange Clockwork…
I purchased a preowned Orange Clockwork bike, the bike has arrived and is immaculate. Looks brand new! Can’t believe the bike I received for the price I paid. 100% would recommend this company to anyone.
Excellent service and very helpful…
Excellent service and very helpful staff would definitely buy of them again
Shambles
Shambles. My order for a pair of shoes was confirmed and to be shipped. Then I get an email saying they are not available across Europe and would I accept a black pair instead of blue. Really?? If I wanted black I would have ordered black. Why advertise stuff they haven't got and why confirm the order?
Zero consideration for the customer and a really silly offer to send a different colour.
Update…they are now chasing me for details even though they themselves sent the email confirming the order and then another stating that the goods were not available…they have their own records! If I do not respond it seems my review will not be taken as genuine… it is. I see no reason to keep responding to them. Looks like an excuse to negate my review. They confirmed the order then said they cannot supply…simple and true. I am not making this up.

Risposta di MCR BIKES
Thank you
Thank you, Jake and MCR Bikes Team, for sorting out the shoe exchange. While there was a bit of back and forth with Cube regarding their returns policy, your commitment to ensuring I received the correct size was excellent. The new shoes fit perfectly, and I appreciate your prompt service throughout the process. I highly recommend MCR Bikes!
Thank you
Got to say, Jake went all out to ensure my experience with MCR went from a negative one to a positive one. Some issues with the bike I bought my son but these issues have been promptly resolved. Great service, thank you Jake 👍
What an easy process
What an easy process, filled in the form late last week. Was emailed and they arranged to collect today as my day off text me 30 minutes before he arrived. He had a quick ride and checked bike over. Money sent whilst we were chatting. If I had another to sell I would use no issues
Fantastic service ,he has a lot of…
Fantastic service ,he has a lot of knowledge and very easy to talk to .Communication is spot .,next bike is definitely coming from Jake.
Great deal for a superb bike
Great deal for a superb bike. Best price around by far. Jake was excellent to deal with and kept me updated daily with the delivery.
Amazing all round. Buy from MCR with confidence.
👍
Great service
Jake, you’re an absolute gem. Thanks for collecting my bike from Birmingham. No messin, no stress. 😎 Job done. Cheers for everything.
Great service and a great new bike
Bought a new Trek Marlin. Unfortunately, the front chainset was damaged in transport despite the bike arriving well packaged. MCR bikes agreed to send a new chainset which was fitted by a local mechanic and MCR paid for the fitting. Excellent service and great communication throughout. Bike is perfect now.
Great service and communication.
Great service and communication.
Would highly recommend.
Great service and advice
Great service from advice, speedy delivery and when I had a question after the delivery great aftersales service!! I know where I will go to buy my next bike!
Get your bike from Mcrbikes!
Had the absolute pleasure of purchasing my Kona Fat Bike from Jake at Mcrbikes.
Although I had to wait a little time for the order to come from the states, Jake was on hand to give information at every stage which was great.
Jake is a great guy and a real pleasure to speak with. Always very informative and it's great to see the enthusiasm he has all round.
I would recommend mcrbikes to anyone interested in getting a bike.
Thanks Jake! Keep up the great work developing the company.
I'll keep my eye out for more of your YT channel videos too!
Excellent service
Good communication, honesty, professionalism, great service.
A small order, in the scheme of things non the less it recieved attention and they delivered despite massive challenges,
Thanks guys
good choice of products and a well laid…
good choice of products and a well laid out website!

Risposta di MCR BIKES
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