I am a University training clinic director and clinical supervisor, and My Best Practice has been our EHR system for the past two and a half years. It is user friendly, client friendly and an efficie... Leggi di più
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My Best Practice is an excellent EHR. The ability to easily toggle between multiple providers and locations makes managing our practice seamless. Having everything integrated- from payments, balances,... Leggi di più
I've given this a solid year. It's been horrible. If you are considering switching to this platform to save money, do not do it! You will lose the money saved in the endless time you'll spend trying t... Leggi di più
A mostly positive experience (4/5 stars). After the practice moved from Simple Practice to My Best Practice over a year ago, it was a bit of a learning curve. Now that I have familiarity with it, it's... Leggi di più
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My Best Practice was the first EHR designed by therapists to support therapists using evidence-based treatments to improve the lives of patients. Our evidence-based electronic health record (EHR) saves therapists time so you can focus on patients. Clean design and efficient workflow make our therapists happy. Evidence-based tools are automated so clients can improve more and faster without any added time or stress for therapists. Evidence-based practice was hard, My Best Practice makes it easy. Therapists save time, money, and clients benefit from great care seamlessly. Whether you are an experienced therapists and use Acceptance and Commitment Therapy (ACT), Cognitive Behavior Therapy (CBT), Dialectical Behavior Therapy (DBT, Eye Movement Desensitization and Reprocessing (EMDR), Prolonged Exposure, Rational Emotive Behavior Therapy (REBT), Trauma-focused cognitive behavioral therapy (TF-CBT), or any other evidence-based therapies for anxiety, depression, or Post-traumatic stress disorder (PTSD), or someone who wants to start. Our evidence-based EHR will make using these therapies to help your clients easy. If you want support to learn these therapies, our evidence-based electronic health record (EHR) is for you.
Informazioni di contatto
280 Madison Ave, 10016, New York, Stati Uniti
- 917-274-7556
- support@mbpractice.com
- mbpractice.com
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 33% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Highly recommend My Best Practice, its an amazing EHR!
My Best Practice is an excellent EHR. The ability to easily toggle between multiple providers and locations makes managing our practice seamless. Having everything integrated- from payments, balances, and claims to clinical documentation, it saves time and keeps our workflows efficient. Highly recommend for any practice looking for a comprehensive, user-friendly solution!
Excellent EHR System
I am a University training clinic director and clinical supervisor, and My Best Practice has been our EHR system for the past two and a half years. It is user friendly, client friendly and an efficient way to manage all forms of paperwork and communication with clients. I highly recommend this EHR system!
My Best Practice is the best EHR out there!
My Best Practice really feels like it was built by clinicians for us. My Practice Manager loves it as well. The customization is great, and so are the ROMs (they have a ton), note templates, auto-text buttons, homework copy, and AI.
It saves me so much time. It fits my natural workflow much better than all of the EHRs I’ve used before.
The platform is so user-friendly. It’s intuitive, organized, and efficient.
The White Glove Migration is awesome, which made transitioning from our last EHR much smoother than we expected. It was so reassuring.
Customer support is great. They are really responsive and helpful and get back to me quickly.
I highly recommend My Best Practice as a therapist and practice owner.”
I've given this a solid year
I've given this a solid year. It's been horrible. If you are considering switching to this platform to save money, do not do it! You will lose the money saved in the endless time you'll spend trying to figure out the platform and in billing errors which are difficult to identify. One of 10,000 frustrations: if you forget to take "attendance" for a couples session, record of the session disappears altogether, your session won't get charged to autopay, and the appt won't appear in your list of unpaid sessions. My staff and I have spent hours and hours trying to make sense of billing, find documents, and enter information. These things should be simple, but there is nothing straightforward about this site.
Excellent customer service
Excellent customer service, resources, and reasonable price!
I love how easy it is for clients to schedule initial and follow-up appointments. Onboarding clients is seamless with a convenient payment processing system.
Overall the platform is decent
Overall the platform is decent. My low rating is for the payment/processing companies they utilize. If you opt to use MBP be aware that PaySimple and WorldPay are involved and they were simply terrible. It has taken me months to close out my account with them. MBP would have been my perfect choice but with this duo managing the processing of payment I closed it out and moved on to a much simpler, user friendly platform.

Risposta di My Best Practice
MyWorstPractice
MyBestPractice lacks a lot of features and usability compared to its competitors. Auditing, payment posting, their auto-posting is a NIGHTMARE as it's completely unconfigurable other than either writing off EVERYTHING including Denials, or NOTHING. There is no way to check behind the scenes, no way to mass write off, mass import, nothing - and the undo feature is nonexistent. Automatic features provide no notes.
The interface is very clunky, and requires a lot of manual updating of their diagnoses and other parts of the billing side, and many features are hidden within completely unintuitive menus.
Go ahead and pass on MyBestPractice if you have more than 10 patients. They are not designed well at all, and their customer service is slow, barely responsive, and you can't get anyone on the phone. Emergencies can wait multiple days.
Don't fall for their slick, slick sales pitch - that's the smoothest part of the process, and it's all downhill as soon as you sign the contract.
Wonderful experiences only
I honestly love working with My Best Practice. The customer support has always been very helpful and responsive to any issues, and has even reached out on my behalf to other companies to make sure my question is being answered correctly.
Clunky platform
Clunky platform, not intuitive at all. Setting up of files, writing of notes, and submitting insurance claims for couples is very strange and nothing short of a nightmare. Customer service good, but can't necessarily get answers right away. Good pricing, but maybe not worth it. Hoping platform gets updated in near future, otherwise cannot recommend.

Risposta di My Best Practice
Easy transition
MBP has been great for our Speech & Occupational Therapy practice. The transition team was really great! They were willing to spend as much time as we needed to get things set up and are great problem-solvers. MBP has made our billing and payroll much more stream-lined.
MBP has been working with us to…
MBP has been working with us to configure practice wide customizations since our demo phase. The customer service is exceptional. Of all the systems we tested, only MBP was able to provide a workflow for our 20+ clinician practice.
I love how I can follows my clients'…
I love how I can follows my clients' progress using the screening metrics.
My Best Practice is user friendly and intuitive!
My Best Practice is a user friendly and intuitive interface. It allows for the streamlining of practice and more time to focus on what matters - clients/patients. The calendar is simple to utilize and the functionality of the notes are hyper appropriate for real time practice. The support team is also a great resource and typically respond to ay questions within 24 hours.
I highly recommend
This software has helped me organize my practice! There are many helpful forms, assessments and tracking. Easy to use with lots of features.
This is a great piece of software
This is a great piece of software. I have used several other EHR apps and this is my favorite. Primarily because of the ease of getting in and out of the app. I can schedule clients, write notes, do accounting, run payroll and many other things and just leave the app in record time to get on with my life. The app is stable and when I don't know how to do something the customer service is quickly available to help out.
MBP is far easier to use than any other…
MBP is far easier to use than any other note-taking platform I've been on. It's streamlined and intuitive which makes set-up, note-taking, and inputting information quite easy. If a problem occurs, technical support is on it immediately, so there's no frustration with waiting. I highly recommend!
I love it!!
I love the automated billing, ease of scheduling, customizable intake packets, 2 way calendar sync, and the price is incredible as is the customer service. Also the best part (for me) is the group note feature! So great!
Built for us by providers like us
It is easy to tell that My Best Practice was made by elite veteran psychologists. The software is so intuitive. It could only have been made by first class professional practitioners. My Best Practice makes me a better provider. It saves me time as well as helps me formulate the direction of care
They reply and attempt to create all…
They reply and attempt to create all updates I have requested as well as have mostly all of the features I would want
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