Independent Mercedes-Benz - MB Nottingham Recensioni 

133
•
TrustScore 3.5 su 5

3,7

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Valutata 1 stelle su 5

Used for servicing. Worth avoiding. Poor communication skills - seemingly unable to communicate within the team to call me back to inform / discuss solutions to problems. Borderline aggress... Leggi di più

Valutata 5 stelle su 5

My husband has driven an 'S' class mercedes for more than 40 years. During that time he has found Mercedes Independent Services to be the best to deal with the quality of service, price and expertis... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

5 Star Service received . Enquired about a GLE over the phone with Brandon . Extremely knowledgable and went out of his way to assist and answer questions . Made a 500 mile round trip to view the vehi... Leggi di più

Valutata 5 stelle su 5

⭐ 5/5 – Amazing service! ⭐ Huge thank you to the gentleman who helped me with my Mercedes purchase. Professional, patient and always willing to answer my million questions. I’m pretty sure h... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Rivenditore di auto

Informazioni fornite da varie fonti esterne

MB Nottingham set out in 2003 to provide Mercedes drivers with a genuine alternative to the franchised agents. Like for like Mercedes equipment, highly skilled Mercedes trained technicians and to exceed customer expectations with exceptional levels of service at realistic affordable prices. Today we are very proud to be able to say that we are the original, first, and now the largest solus Independent Mercedes-Benz aftersales outlet in the East Midlands, hence we were known as Mercedes First in the early years as most of our loyal customers recall. MB Nottingham is approved by all of the major fleet, lease and Insurance companies nationally, including a significant number of local “blue chip” companies and trade bodies in the East Midlands.


Informazioni di contatto

3,7

Nella media

TrustScore 3.5 su 5

133 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 80% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,7

Tutte le recensioni

(133)

11 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Mr Foot E250

Totally commendable service from a business with all the attributes of a franchise minus the cost Very happy to recommend MB Nottingham The journey from Burton on Trent was worth it Thankyou

9 febbraio 2020
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Risposta di Independent Mercedes-Benz - MB Nottingham

Hi Mr Foot, Thank you for taking the time out to leave your review. Glad we were able to help!
Thank you

Valutata 5 stelle su 5

Fantastic service

Fantastic service, booked in for a B service and MOT.
They were extremely thorough in their job, whilst it cost me more in money than expected, having only had the vehicle for 9 months, they found the alloys were cracked and poorly welded, previous services not recorded, so happy to pay it and have replaced due to mileage I'm doing - Fantastic job!

23 gennaio 2020
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Risposta di Independent Mercedes-Benz - MB Nottingham

Thank you for taking the time out to leave your review. It is much appreciated!

Valutata 5 stelle su 5

Took my Mercedes slc to Nottingham…Delighted

Took my Mercedes slc to Nottingham Inchcape mercedes Benz for an overdue service on Saturday last. I had already checked so called specialists elsewhere and non of them could better the price of a full B service at the official dealership, being on average around £50 more money. Why would anyone not use Mercedes as the true experts and obtain a genuine service history at the highest rate, unless measured against a big saving elsewhere, which I could not find. So I took my treasured Merc to the dealership I bought it from. Outcome, well, actually better I am convinced, than the so called specialist unassociated garages. A free 19 plate Mercedes loan car ! Free fuel, My car cleaned inside and outside free, and trust me, it was sparkling ! Friendly staff, and my car parked after the service safely and not to close to other cars and potential opening doors. Not sure if this has given me rose tinted spectacles, but, my car seems to be running smoother, quicker, and I bet I find it is running cheaper on fuel too. So, I am wondering why, I bothered to try and shop around on price, because it really wasnt worth it. Is it normal, that I am actually ALMOST, looking forward to having it serviced again there ! The free coffee is great too, by the way. Thank you Mercedes Benz Nottingham ! A genuine happy reviewer .

11 novembre 2019
Non scritta su invito
Valutata 5 stelle su 5

Took my car in for service & MOT

Took my car in for service & MOT. Very satisfied with customer service received and have recommended MB to my daughter.

18 ottobre 2019
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Risposta di Independent Mercedes-Benz - MB Nottingham

Hi Mr Bradshaw, thank you for taking the time out to leave your review; MB Nottingham thrive on providing excellent customer service. Pleased you have recommended us to your daughter, we will ensure that we exceed her expectations! Thanks again

Valutata 5 stelle su 5

My Mercedes was booked in for a MoT and…

My Mercedes was booked in for a MoT and a problem with the electric operation of the tailgate. The collection was straightforward and I was kept informed of the fault search ... Work and Customer Service is first class, thank you.

16 ottobre 2019
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Risposta di Independent Mercedes-Benz - MB Nottingham

Hi Mr Foster, thankyou so much for the great feedback, its always a pleasure to help our customers and to ensure you are kept in the loop.

Valutata 5 stelle su 5

After having bought the ‘van from hell’…

After having bought the ‘van from hell’ MB have have really great in trying to sort it out.

15 ottobre 2019
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Risposta di Independent Mercedes-Benz - MB Nottingham

Hi Mrs Miller , thank you for taking the time out to leave your review. As you know now, no job is too big for us! Always here to help with our team of Mercedes specialists.

Valutata 5 stelle su 5

Excellent service

Excellent service, explained and showed me the problem with my B Class, very thorough. Mercedes quality of service, at a reasonable price .

27 agosto 2019
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Risposta di Independent Mercedes-Benz - MB Nottingham

Thank you for taking the time out to leave your review, we are very happy you are were pleased with the service you received :)

Valutata 5 stelle su 5

First time I've used MB Nottingham on…

First time I've used MB Nottingham on recommendation from a friend. I was very pleased with the service on my SLK200 together with the friendly, helpful attitude of the staff.

25 agosto 2019
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Risposta di Independent Mercedes-Benz - MB Nottingham

Hi Mr Buxton, Really pleased you decided to use us at MB Nottingham, your custom is greatly appreciated and we hope to see you again soon.

Valutata 5 stelle su 5

Brought my Mercedes in for an A service…

Brought my Mercedes in for an A service and MOT, things needed doing as they would with a 7 year old car. Nothing was too much trouble and the necessary work was carried out without fuss. I have faith in MB knowing what they say will be done, is done. The car drives as new. Thanks.

24 agosto 2019
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Risposta di Independent Mercedes-Benz - MB Nottingham

Thank you for leaving such wonderful feedback for us! Glad we were able to help, enjoy driving your Mercedes :)

Valutata 5 stelle su 5

Top Marks for Customer Service

This was my first experience of MB-Nottingham and I was not disappointed. Every area of service was excellent. So good in fact that I cannot offer any suggestions for improvement. Keep up the good work and I will be back.

21 agosto 2019
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Risposta di Independent Mercedes-Benz - MB Nottingham

Hi John, firstly thank you for taking your time out to leave us a review. It is much appreciated. As you now know we pride ourselves on ensuring that our customers are given a high level of customer service and that you are happy with the service/work carried out on the day. Thank you

Valutata 5 stelle su 5

I am very pleased with the service…

I am very pleased with the service provided and work done. I was particularly happy with the continuous updates, keeping me appraised of requirements and schedule. I would certainly use again.

21 agosto 2019
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Risposta di Independent Mercedes-Benz - MB Nottingham

Hi Mr Franklin, thank you for your review. It was a pleasure dealing with you and we hope to see you again for your next Service. :)

Valutata 5 stelle su 5

A big thank you to Mercedes Benz of…

A big thank you to Mercedes Benz of Nottingham and a special thanks to Tom and the team I had a issue with my car door lights it was sorted in know time at all 10/10 many thanks to one and all Top company Top team Geoff W

1 agosto 2019
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Risposta di Independent Mercedes-Benz - MB Nottingham

Thank you for taking the time out to leave your review :)

Valutata 5 stelle su 5

Extremely Happy Customer!

Message:
The first time I used MB Nottingham was when I had trouble with my CLS, they were fantastic at sorting and repairing the fault. I've used MB-Nottingham ever since. I have always found them very helpful and honest and reliable. Martins knowledge about Mercedes is Message:
The first time I used MB Nottingham was when I had trouble with my CLS, they were fantastic at sorting and repairing the fault. I've used MB-Nottingham ever since. I have always found them very helpful and honest and reliable. Martins knowledge about Mercedes is amazing, and he is so helpful, as for the sevice guys, they do a fantastic job all the time every time , the jobs completed on time and with no mess. Really cannot praise and recommend MB-Nottingham enough! Thank you MB-Nottingham for all your help and hard work.

16 giugno 2019
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Risposta di Independent Mercedes-Benz - MB Nottingham

Thank you for leaving such wonderful feedback for us.

Valutata 5 stelle su 5

Excellent service and advice from MB Nottingham

Excellent service and advice from Martin. The car was collected and delivered back on time. I will be using MB Nottingham for the future.

15 giugno 2019
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Risposta di Independent Mercedes-Benz - MB Nottingham

Hi Mr Foster, We look forward to doing future business with you again and thank you for leaving such positive feedback :)

Valutata 5 stelle su 5

Amazing experience.

MB Serviced my CLS last week and the service was excellent from my first call to collecting the car once the service had been completed. I was kept informed at all times of the elements of my service. I cant recommend MD highly enough. Well done and thanks. It was a real pleasure. A massive thanks and well done.

13 giugno 2019
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Risposta di Independent Mercedes-Benz - MB Nottingham

Really happy with the feedback you have provided for us at MB Nottingham. We really do take pride in delivering high customer service levels and therefore really happy you have been able to express this in your review.

Valutata 5 stelle su 5

Good and friendly to deal with

Good and friendly to deal with, kept me informed of any issues, options and costs. Needless to say lower cost than main dealer!

12 giugno 2019
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Risposta di Independent Mercedes-Benz - MB Nottingham

Thanks Mr Fawcett for leaving your honest feedback

Valutata 5 stelle su 5

A class service at MB Nottingham

i recently had my A class B service at MB Nottingham, my first time using this company and I can only say that I would definitely recommend them and use them again in the future. They were friendly, professional and even sorted me a vehicle out so I could go get a few tasks done while the service was completed.

9 maggio 2019
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Risposta di Independent Mercedes-Benz - MB Nottingham

Hi Gary, really pleased that you were impressed by the service. We look forward to seeing you again in the future

Valutata 5 stelle su 5

Excellent service and know their cars

I have had Merc's for years after i fell out of love with BMW and their gremlins
Recently had to book my ML for the big gerabox service and spoke to main dealers and MB Nottingham
Decided to go with MB Nottigham not just because of the savings but also the fact that they cared about the job and gave me alot more info than the local main dealer who knew nothing about the cars they book in
The service was superb and the job well done
I would thoroughly recommend MB Nottingham and will defo. be using them again
Visit them if you have any doubts as they are good people

24 aprile 2019
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Risposta di Independent Mercedes-Benz - MB Nottingham

HI Malik, thankyou for leaving such wonderful and positive feedback for us.

Valutata 5 stelle su 5

Excellent customer service

Excellent customer service. Car drives like brand new after recent service.

18 aprile 2019
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Risposta di Independent Mercedes-Benz - MB Nottingham

Thankyou for your review. Glad to see you can enjoy your driving your Mercedes again!

Valutata 4 stelle su 5

The vehicle was booked in at short…

The vehicle was booked in at short notice, and was ready for collection within a few hours with all work having been carried out.

17 aprile 2019
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Risposta di Independent Mercedes-Benz - MB Nottingham

Thank you Mr Dore for taking the time out to leave your review. Happy we were able to help.

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