I stupidly thought getting something for free and just paying delivery was genuine ( if it's too good to be true ) like everyone else on here.. yes NOW I know it's a subscription site after they've... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Disgusting, I paid £3 postage for something that was free from the Boots store at the beginning of May and now I have had 2 payments of £45 each taken out of my account. I am about to set up a dispute... Leggi di più
L'azienda ha risposto
As others mentioned already - very shady business. Offering some "free samples" (never arrived btw), which so far costs my wife which lower her guard this time - £62. If I would not step in, might... Leggi di più
L'azienda ha risposto
I previously wrote a review about Mazeebuild that was negative. I feel it would be cheating to delete it, but I certainly know now that this company does not deserve the bad press. I contacted cust... Leggi di più
Informazioni di contatto
1 Barnes Court, Barnes Road, Pulham Market, IP21 4SQ, Diss, Regno Unito
- +44 330 818 5417
- support@mazeebuild.com
- mazeebuild.com
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68 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
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Le persone hanno visualizzato anche
Mazebuild's support team is excellent
Mazebuild's support team is excellent. They helped me with all my questions and they were so friendly.
15 maggio 2024
Non scritta su invito
Excellent customer service
I previously wrote a review about Mazeebuild that was negative. I feel it would be cheating to delete it, but I certainly know now that this company does not deserve the bad press.
I contacted customer service via email, chat, phonecall. Every single time the person who replied was kind, patient, professional and understanding. I really hope their team can resolve the scam which is a misuse of their promotional campaign.
They solved my problem and issued a full refund. I am caring for my son so money is tight. I am very grateful to them for everything they have done for me.
8 maggio 2024
Non scritta su invito
This is a scam
This is a scam. I paid £2 for a supposed delivery of 6 bottles of Baileys. I now notice that they have taken 2 payments of £62 out of my bank without my permission. I can't find out how to cancel this payment and block them from my bank account. I have no emails from them or anything! Does anyone know how I can stop any further payments being taken from my bank account please?
12 maggio 2024
Non scritta su invito
Risposta di Mazeebuild
Dear B Mead.
We are sorry to hear about the problem you have shared but the problem shared don't seem related to our service. To cancel your membership with us, you may login to your account, go to the personal settings and cancel there.
I have also informed our support team about your case, they will be trying to reach out to you. As we do not have your full name here on Trustpilot, we may not be able to locate your contact information. May I urge for you to reach out to our support team at support@ mazeebuild.com, call us at +44 330 818 5417, or visit our web site at mazeebuild.com, where you are able to speak to our support team via live chat.
Customer satisfaction is very important to us, please rest assured that we are here to assist.
Thank you.
Best Regards
Support Team
The templates are stunning
The templates are stunning! I found the perfect one for my business and it was so easy to customize.
6 maggio 2024
Non scritta su invito
The fluid design feature is amazing
The fluid design feature is amazing! My website looks fantastic on both mobile and desktop devices without any extra work.
2 maggio 2024
Non scritta su invito
Mazebuild's editor is super user…
Mazebuild's editor is super user friendly! I was able to create a website in no time and I have no programming experience.
2 maggio 2024
Non scritta su invito
Disgraceful scam marketing on social…
Disgraceful scam marketing on social media. I entered a competition to win a lego set and that somehow means I've subscribed to pay £62 a month for a Web builder service.
Having done some research, others have posted their experience of this 'promotion' on other websites such as Scamadvisor.
I had already contact customer support through online chat before posting my review. They refunded 1 payment but not all. They were unable to explain or justify why entering a lego competition led to a monthly subscription for a Web building website.
Update- since posting this review customer support have changed their minds and refunded all my payments.
11 aprile 2024
Non scritta su invito
Risposta di Mazeebuild
Dear Judith Cook.
We are sorry to hear about the problem you have shared. I have informed our support team about your case and they will be trying to reach you.
In case we are not able to connect with you, may I urge for you to reach us at support@ mazeebuild.com, call us at +44 330 818 5417, or visit our web site at mazeebuild.com, where you are able to speak to our support team via live chat.
Customer satisfaction is very important to us, please rest assured that we are here to assist. Thank you and we look forward in connecting.
Best Regards
Support Team
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