Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 1 stelle su 5

I stupidly thought getting something for free and just paying delivery was genuine ( if it's too good to be true ) like everyone else on here.. yes NOW I know it's a subscription site after they've... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Disgusting, I paid £3 postage for something that was free from the Boots store at the beginning of May and now I have had 2 payments of £45 each taken out of my account. I am about to set up a dispute... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

As others mentioned already - very shady business. Offering some "free samples" (never arrived btw), which so far costs my wife which lower her guard this time - £62. If I would not step in, might... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I previously wrote a review about Mazeebuild that was negative. I feel it would be cheating to delete it, but I certainly know now that this company does not deserve the bad press. I contacted cust... Leggi di più


Informazioni di contatto

1,8

Scarso

TrustScore 2 su 5

68 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Utilisation frauduleuse de ma carte bancaire

Suite à un séjour à Liverpool du 27 octobre au 3 novembre 2024, ma carte a été utilisée à 3 reprises en décembre 2024 et janvier 2025 pour des paiements de 3 fois 69€ soit 207€.
J'ai constaté cela de retour en France et fait opposition sur ma carte.
Une enquête est en cours depuis ce jour.
Votre site est utilisé par des escrocs. Encore un paiement de 69€ effectué le 2 février 2025. Que comptez vous faire pour arrêter cette arnaque?

27 ottobre 2024
Non scritta su invito
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Risposta di Mazeebuild

Salut Patrick,

Nous sommes désolés de voir que vous nous avez laissé un avis négatif et nous sommes vraiment désolés que la situation que vous avez décrite soit due à un malentendu. Notre équipe d'assistance essaiera de vous contacter pour vous aider.

Notre équipe d'assistance vous contactera dans les plus brefs délais pour comprendre et vous aider à résoudre le problème. Je vous invite également à nous contacter à support@mazeebuild.com ou à visiter notre site internet mazeebuild.com pour parler à l'un de nos agents via le chat en direct. Veuillez leur faire savoir que vous avez soulevé votre cas auprès de nous sur Trustpilot et ils seront au courant de votre cas.

La satisfaction du client est très importante pour nous et soyez assuré que nous sommes là pour vous aider.

Cordialement,
Équipe d'assistance

Valutata 1 stelle su 5

Absolute scam

Absolute scam. Never subscribed to this phony company.

5 febbraio 2025
Non scritta su invito
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Risposta di Mazeebuild

Dear Rod,

We are sorry to see that you have left us a negative review and we are very sorry that the situation you described must have been a misunderstanding. Our support team will try to contact you to help you.

Our support team will contact you as soon as possible to understand and help you resolve the issue. I also invite you to contact us at support@mazeebuild.com or visit our website mazeebuild.com to speak to one of our agents via live chat. Please let them know that you have raised your case with us on Trustpilot and they will be aware of your case.

Customer satisfaction is very important to us and please rest assured that we are here to help you.

Best regards,
Support Team

Valutata 1 stelle su 5

attention ARNAQUE

Je suis une particulière ayant de 80ans je ne me suis pas inscrite pour un abonnement que l'on me débite tous les 14 jours depuis novembre 24
Alors que pensez vous faire avant que je fasse le nécessaire

3 febbraio 2025
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Logo di Mazeebuild

Risposta di Mazeebuild

CHÈRE RAYMONDE TAUPIAC.

Nous sommes désolés de voir que vous nous avez laissé un avis négatif, MazeeBuild est une plateforme d'abonnement et nous ne fournissons ce service à nos membres que sur la base d'un abonnement. Votre situation a été signalée à l'équipe de support, soyez patient.

Notre équipe d'assistance vous contactera dans les plus brefs délais pour comprendre et vous aider à résoudre le problème. Nous vous invitons également à nous contacter à support@mazeebuild.com ou à visiter notre site Web à mazeebuild.com pour parler avec l'un de nos agents via le chat en direct. Veuillez leur faire savoir que vous avez soulevé votre cas auprès de nous sur Trustpilot et ils en seront informés.

La satisfaction du client est très importante pour nous, soyez assuré que nous ferons de notre mieux pour vous aider.

Sincèrement,
Équipe de soutien

Valutata 1 stelle su 5

Arnaque totale

Arnaque totale. Je me suis aperçu qu'ils me ponctionnaient 144€/mois depuis le mois d'août ! Je n'ai jamais autorisé quoi que ce soit !!!! Arnaque a fuir

29 gennaio 2025
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Logo di Mazeebuild

Risposta di Mazeebuild

Cher Mika.

Nous sommes désolés de voir que vous nous avez laissé un avis négatif et nous sommes désolés qu'il y ait un malentendu dans la situation que vous avez décrite. MazeeBuild est une plateforme d'abonnement et nous fournissons ce service uniquement à nos membres sur la base d'un abonnement. Votre situation a été signalée à l'équipe d'assistance, veuillez être patient.

Notre équipe d'assistance vous contactera dès que possible pour comprendre et vous aider à résoudre le problème. Cependant, nous n'avons pas votre nom complet sur Trustpilot, nous ne pouvons donc pas trouver vos coordonnées. Nous vous invitons également à nous contacter à support@mazeebuild.com ou à visiter notre site Web mazeebuild.com pour parler à nos agents via le chat en direct. Veuillez leur faire savoir que vous avez soulevé votre cas auprès de nous sur Trustpilot et ils seront au courant de votre cas.

La satisfaction du client est très importante pour nous, soyez assuré que nous sommes là pour vous aider.

Cordialement,
Équipe d'assistance

Valutata 1 stelle su 5

Absolute scam

Absolute scam. Posted an earlier review and they asked me to contact them. This is to clarify that they take no responsibility for fraudulently taking money, and although they have agreed to delete my email and address details, they will not remove my credit card details due to "accounting law". I will be cancelling my debit card and requesting a new one as I have no trust that they will not take further funds. The company advertised that we paid to bear no relation to this company..

23 gennaio 2025
Non scritta su invito
Logo di Mazeebuild

Risposta di Mazeebuild

Dear CSmart.

We are sorry to hear about the issue you shared. I have informed our support team of your situation and they will be in touch with you shortly.

If we are unable to reach you, we kindly ask you to contact us at support@mazeebuild.com, call +44 330 818 5417, or visit our website mazeebuild.com where you can speak to our support team via live chat.

Customer satisfaction is very important to us, rest assured that we are here to help you. Thank you and we look forward to contacting you.

Best regards,
Support Team

Valutata 1 stelle su 5

Just a heads up your website is still…

Just a heads up your website is still being used by scammers to sign people up to your services without their knowledge.

You need to invest in a more secure onboarding workflow or you are going to get sued or get fined by the authorities.

1 gennaio 2025
Non scritta su invito
Logo di Mazeebuild

Risposta di Mazeebuild

Dear Rod Calderwood.

We are sorry to see that you have left us a negative review and we are very sorry that the situation you described must have been a misunderstanding. Our support team will try to contact you to help you.

Our support team will contact you as soon as possible to understand and help you resolve the issue. I also invite you to contact us at support@mazeebuild.com or visit our website mazeebuild.com to speak to one of our agents via live chat. Please let them know that you have raised your case with us on Trustpilot and they will be aware of your case.

Customer satisfaction is very important to us and please rest assured that we are here to help you.

Best regards,
Support Team

Valutata 1 stelle su 5

Absolute scam!!!

Absolute scam!!!
I thought I was entering a completely unrelated competition but it turns out my details were used to sign up to a subscription with MazeeBuild. I am disputing the transaction and trying to get my money back.

6 dicembre 2024
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Risposta di Mazeebuild

Dear Linda Stevenson.

We are sorry to see that you have left us a negative review and we are sorry that the situation you described has nothing to do with the service we provide. Our support team will try to contact you to help you.

Our support team will contact you as soon as possible to understand and help you resolve your issue. I also invite you to contact us at support@mazeebuild.com or visit our website mazeebuild.com to speak to our agents via live chat. Please let them know that you have raised your case with us on Trustpilot and they will be aware of your case.

Customer satisfaction is very important to us and please rest assured that we are here to help you.

Best regards,
Support Team

Valutata 1 stelle su 5

They stole me 70 Sfr for no reason

They stole me 70 Sfr for no reason, i will go to court with this scam people.

24 maggio 2024
Non scritta su invito
Logo di Mazeebuild

Risposta di Mazeebuild

Dear Agon Olluri.

We are sorry to see you have left us with a negative review. I have informed our support team about your case and they will be trying to reach out to you.

Incase we fail to connect with you, may I urge for you to reach out to our support team at support@mazeebuild.com, call us at +44 330 818 5417, or visit our web site at mazeebuild.com, where you are able to speak to our support team via live chat.

Customer satisfaction is very important to us, please rest assured that we are here to assist.

Thank you.

Best Regards
Support Team

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

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La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

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