Really positive experience. I usually stick to the same companies when buying online, however I couldn’t find what I wanted elsewhere. Read the reviews which were positive and then ordered. Bought a p... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Really positive experience. I usually stick to the same companies when buying online, however I couldn’t find what I wanted elsewhere. Read the reviews which were positive and then ordered. Bought a p... Leggi di più
L'azienda ha risposto
Customer service excellent with my enquiries, order & return of one item which was too big! So well done!! It’s been a tad too HOT to wear light cashmere jumper purchased so look forward to the Autu... Leggi di più
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Excellent service. Very pleased with my order, excellent quality and perfect fit. Will order from this company again. Highly recommended.
Really quick service, beautifully packaged and I loved the clothes, had to return one item out of four and that was just because it didn’t suit me, returns also dealt with efficiently. I will definite... Leggi di più
L'azienda ha risposto
Thoughtful style for good living. Fashion & Home stores in Bristol. Family business, since 1985. As seen in The Guardian Top 20 Independent Boutiques.
26-28 The Mall, BS8 4DS, Bristol, Regno Unito
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A faultless service from Maze with great communication and very helpful sales assistance. I ordered at Lunchtime and received my purchase the following afternoon in London.
Maze went completely above and beyond helping me to buy a coat which had gone out of stock. When my size was returned, they called me before putting it back on line so I had the chance to buy it. They even transferred the 10% discount I had used on line buying a larger version of the coat which didn’t fit. Really kind, efficient and friendly staff. Personalised note in the delivery also a lovely touch. Thank you Maze!
By having what I wanted, when I wanted it these guys helped out. Can’t say more than that!
What made them even better, mind is the speed at which they handled the request. Order placed and less than 24 hours later, order received.
Fantastic service, lovely people and gorgeous clothing, stylish, practical and eye catching. A joy to wear.
The website is easy to use , plenty of choice of good quality clothing.I placed an order which arrived before the expected date.The packaging was pretty basic ( not in a box like Matches or Paul Smith ,but you are not paying their prices ) but functional.
Overall a pleasant experience shopping at Maze.
it may be useful to offer returning customer's a discount on their next order as they might place a next order sooner.
Such a good choice and very quick service. Very personal touch with the hand written note. Used to visit the Bath shop which l miss very much.
Very good service that is lacking on most sites .Amazing stock and not overly priced ,always something there that me or my wife adds to the list.
A truely cool store, independent but invested in quality and a great customer service.
I just wanted to say I ordered 2 x Cire Trudon boxes of matches from your website via Trouva. They arrived so fast AND with a handwritten note. I was thrilled. What superb service and it really was such a lovely touch to read your note. THANK YOU. Great service. Small gestures can mean so much especially in these times. We can all be guilty of being quick to complain and slow to praise, however, great job from your Bristol store who I believe fulfilled the order. Keep safe and have a very Happy Christmas.
Great selection including my favorite Spanish clothes brand. Excellent customer service too. Thank you!
Really good customer service with quick response to any queries and fast posting of orders, all beautifully wrapped up. Will definitely keep following Maze and their beautiful clothing

Risposta di Maze
I can't recommend this boutique enough. Customer service is so important and is top of the agenda here. I ordered a Bellerose parka with confusing sizes and after an email chat, their advice was perfect. Lovely communication, rapid reply, great packaging and sent super quickly. I would definitely shop here again. Thank you Mollie!

Risposta di Maze
Ordered a dress online - delivery was quick, it was packed really well and had a lovely thank you note from Sarah at Maze

Risposta di Maze
A great little shop selling lovely clothes. Always worth a visit in Bath.
My partner had spent over £450 in their Bath branch on a new coat and pair of boots. Curious about the designer of the coat, we researched him at home. We found the exact same coat for half the price (£100 over the £200 we had paid in Maze) on the designers website. Giving Maze the benefit of the doubt, I presumed they had not bench marked their pricing yet. My partner went to return the coat and was told he could only be offered a credit note as he was (12 hours) over the return policy duration (14 days). When airing our disgust at the designer selling his coat at half the price - the gentleman simply said "we don't need to have sales". I wouldn't step foot in this shop again.
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