Mavis Tire - Auburn Recensioni 33

TrustScore 4.5 su 5

4,4

33 East Genesee St., 13021 Auburn, NY, US


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Great service. Very friendly and helpful with any car troubles The service at mavis is excellent. I was able to talk with Justin, he was helpful and knowledgeable about my vehicle which put my mind a... Leggi di più

Valutata 5 stelle su 5

My first experience with them was having a flat tire on my trailer forcing me to leave it roadside on a Sunday afternoon. Trailer tires are not easy to find let alone getting it repaired on a Sunday.... Leggi di più

Valutata 5 stelle su 5

I made an appointment to have my 4 car tires changed over from the all seasons to the winter ones. I dealt with Dave and he was always helpful and professional. They did the work quickly and called me... Leggi di più

Valutata 5 stelle su 5

I have used this store for a very long time whether it's tires, mufflers, or brakes they always do a great job. Got 4 new tires and they came close to my budget. was done in a hour. thanks Guys and B... Leggi di più


Dettagli dell'azienda

  1. Officina di autoriparazioni
  2. Negozio di accessori per auto

Scritti dall'azienda

For more than 50 years, Mavis has been selling discount tires that are identical to tires sold elsewhere at higher prices. Mavis has the expertise and experience to provide our customers with their ideal tires and save them money in the process.

The Mavis Tire Difference:

Scritti dall'azienda

DISCOUNT TIRES AT CERTIFIED LOW PRICES
Mavis Tire team’s tire buyers are negotiating hard with the manufacturers to bring low prices to their customers. The Mavis street team is on the ground, going from competitor to competitor, while the e-team is on-line checking the competition making sure that Mavis is at the bottom price level of the market place. When we think we have the right price, we CERTIFY it, then back it with our 30-day price guarantee.
30-DAY PRICE GUARANTEE
If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%.
ONLINE SHOPPING CONFIDENCE
Buy your discount tires online at MavisTire.com 24/7. Get fast delivery, the full manufacturer’s warranty and no-hassle returns.
NO-HASSLE RETURNS
We will gladly accept the return or exchange of original-condition, uninstalled tires purchased from MavisTire.com and Mavis Discount Tire stores (excl. special order items) within 30 days of purchase.
FREE SERVICES FOR MAVIS CUSTOMERS
Mavis will be happy to perform any of these free checks on your vehicle: Brake Check, Suspension (shock or strut) Check, Front End Check, Battery Check, Exhaust Check.
OVER 338 RETAIL LOCATIONS
Our Stores offer quality automotive products and services from names you know. We offer quality shocks, struts, brakes, alignments and oil changes. Mavis also performs PA and New York State Inspections at select locations. Schedule your installation appointment online at one of our 338+ locations. You may also request any of our other automotive products and services, including quality shocks, struts, brakes, alignments and oil changes.

We Will Beat Any Price!

Think You've Seen A Lower Price?

Think You've Seen A Lower Price?
If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%. Just provide us with a verifiable price quote or current ad. Call us at 800-757-4291.

Informazioni di contatto

  • 33 East Genesee St., 13021, Auburn, NY, Stati Uniti

  • 3152522122

4,4

Eccellente

TrustScore 4.5 su 5

33 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 57% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

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Valutata 5 stelle su 5

Great service

Great service. Very friendly and helpful with any car troubles
The service at mavis is excellent. I was able to talk with Justin, he was helpful and knowledgeable about my vehicle which put my mind at ease. I would recommend to anyone to come to Mavis in Auburn.

6 febbraio 2025
Non scritta su invito
Valutata 5 stelle su 5

Service the way it used to be!

My first experience with them was having a flat tire on my trailer forcing me to leave it roadside on a Sunday afternoon. Trailer tires are not easy to find let alone getting it repaired on a Sunday. Justin and Dave did just that! Tonight I went back for an oil change and tire rotation. I would say by amount of business I observed and courteous service I received, that this is my new local mechanic!

29 dicembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Quality work and good service

I made an appointment to have my 4 car tires changed over from the all seasons to the winter ones. I dealt with Dave and he was always helpful and professional. They did the work quickly and called me when they were done. I was very satisfied with their service. I have used Mavis in Auburn before and will continue to give them my business.

16 novembre 2024
Valutata 1 stelle su 5

WAS GOING there for Years

Was going there for Years. My wife went there November 2023, had a regular Oil change like she does every 5000 miles. Three weeks later the Oil Plug fell out, no oil in the Motor. Result, Engine Seized. Now we are out $6500 Plus Dollars for an engine replacement. Mavis Corporate keeps saying the same thing, like a broken record "We are assuming no responsibility" The manager of the shop changed his tone when I called, and his response was "I was told to tell you we assume no responsibility”. So, when they tell you “Since we had to remove your tires Please come back after a few days So we can make sure the lug nuts are tight” They should now add “Please come back after a few days after we changed your oil so we can make sure the oil plug is tight” Hired an attorney, going to Court. I will keep everyone posted.
J.L. Jordan NY

10 dicembre 2023
Non scritta su invito
Logo di Mavis Tire - Auburn

Risposta di Mavis Tire - Auburn

Dear Valued Guest, we want to sincerely apologize for your recent experience at one of our mavis locations and would like to connect with you. Please call our consumer solutions department at phone number 914-984-2500 opt 2. We certainly appreciate the opportunity to make this right with you.

Valutata 5 stelle su 5

Great Customer Service!

I went into Mavis this morning with a couple of lights on my dashboard. I wasn't sure what they were, but the team quickly got me in. It turns out it was just a sensor issue and I was in and out quickly. The service was exceptional and the people were pleasant. Keep up the great work!

6 novembre 2023
Non scritta su invito
Valutata 1 stelle su 5

Dishonest

Janet Bell
Mon, Oct 2, 3:37 PM (3 days ago)
to me

Took our vehicle to Mavis for a routine oil change. They overtightened the drain plug in the oil pan.
Mark (manager) said they would take care of the issue. (over 3 months ago)
We left the vehicle for the repair (Heli-Coil and new drain plug) Tech could not get the oil plug out.
We left the vehicle a second time, the 2nd technician was unsuccessful.
Then Mavis asked us to take vehicle to another local garage; they took a look at the problem and declined to fix it (suggested new oil pan)
Mavis sent a 3rd technician from Syracuse. Tech said we needed to take our vehicle to the Syracuse store for him to repair it. At this point we had no faith in Mavis's ability to complete the repair.
Mavis then asked us to collect quotes from different garages to replace the oil pan and they would pay for the repair.
We then collected estimates from 2 experienced garages and hand delivered them to Mavis.
We scheduled the repair with the closest local garage per Mavis's suggestion. They did a great job replacing the oil pan. (RIGHT THE FIRST TIME)
After the local shop completed the repair that Mavis caused, Mavis refused to pay for the completed service.
Auburn store says the issue is "with corporate" (zero accountability) They are a corrupt and dishonest company from the top down.
In summary Mavis calls on a small shop to bail them out. Then they do not pay the local shop that bailed them out!
The national corporation sticking it to the little guy that cleaned up their mess!

Mailtrack Sender notified by
Mailtrack 10/02/23, 03:36:34 PM

Interesting.Thanks for the update.Thanks for the info.

24 luglio 2023
Non scritta su invito
Valutata 1 stelle su 5

Mavis corporation sticking it to the little guy that cleaned up their mess!

Took our vehicle to Mavis for a routine oil change. They overtightened the drain plug in the oil pan.
Auburn Mavis, said they would take care of the issue. (over 3 months ago)
We left the vehicle for the repair (Heli-Coil and new drain plug) Tech could not get the plug out.
We left the vehicle a second time, the 2nd technician was unsuccessful.
Then Mavis asked us to take vehicle to another local garage; they took a look at the problem and declined to fix it (suggested new oil pan)
Mavis called a 3rd technician from Syracuse. Tech said we needed to take to the Syracuse store for him to repair it. At this point we had no faith in Mavis's ability to complete the repair.
Mavis then asked us to collect quotes from different garages to replace the oil pan and they would pay for the repair.
We then collected estimates from 2 experienced garages and hand delivered them to Mavis.
We scheduled the repair with the closest local garage per Mavis's suggestion. They did a great job replacing the oil pan. (RIGHT THE FIRST TIME)
After the local shop completed the repair that Mavis caused, Mavis refused to pay for the completed service.
Auburn store says the issue is "with corporate" (zero accountability)
They are a corrupt and dishonest company from the top down.
In summary Mavis calls on a small shop to bail them out and they leave the shop holding the bag!
The national corporation sticking it to the little guy that cleaned up their mess!

20 agosto 2023
Non scritta su invito
Logo di Mavis Tire - Auburn

Risposta di Mavis Tire - Auburn

Dear guest, we are very eager to investigate this claim for you more in depth. We are a company of accountability and want to understand what happened in this instance. Please call us at 914-984-2500 option #2 so that we may have the chance to talk to you! We appreciate you bringing this experience to our attention.

Valutata 5 stelle su 5

Great place to do car business

I have used this store for a very long time whether it's tires, mufflers, or brakes they always do a great job.
Got 4 new tires and they came close to my budget. was done in a hour. thanks Guys and Brian for issuing a coupon on the tires and Kevin for completing the install in record time.

12 aprile 2023
Non scritta su invito

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