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Valutata 1 stelle su 5

I wouldn’t even give a star! This company is so bad with customer service. I placed an order that took over a month to receive the shoes! I tried to cancel and this Emma person told me they already sh... Leggi di più

Valutata 1 stelle su 5

Horrible quality dress, not the same colour as the photo & stitching is shocking, can see loose threads when wearing dress. Refused refund, told that there is nothing wrong with the dress. Wouldn't EV... Leggi di più

Valutata 1 stelle su 5

These shoes had No Arch Support… just a cheap flat shoe!… and they buckled when you walk…plus Customer Service wasn’t any help at all… I won’t be buying anything else from them.

Valutata 4 stelle su 5

Both bags are beautiful and are exactly as displayed online. The customer service was 3.5 out of 5 due to a delivery issue but I will say it was taken care of & handled properly in the end. No further... Leggi di più

Dettagli dell'azienda

  1. Negozio di accessori di moda

Scritti dall'azienda

Mavens.Co is an online accessories with a specialty in handbags. Founded in 2015, Mavens.Co strives to provide the most unique statement pieces at an affordable price point.


Informazioni di contatto

1,8

Scarso

TrustScore 2 su 5

33 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

1,8

Tutte le recensioni

(33)

9 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

I wouldn’t even give a star

I wouldn’t even give a star! This company is so bad with customer service. I placed an order that took over a month to receive the shoes! I tried to cancel and this Emma person told me they already shipped, it took two more weeks to receive them. They arrived in bubble wrap and a gray plastic bag. They were so bent and not wearable! I disputed and the company told my bank a bunch of lies. The dispute went in their favor! I have been trying ever since to see if the company would put the funds back into my account with no luck. I will warn everyone from now on as my times as I can to avoid buying anything from them! Beware!!!

20 febbraio 2026
Non scritta su invito
Valutata 1 stelle su 5

Bad Experience!

These shoes had No Arch Support… just a cheap flat shoe!… and they buckled when you walk…plus Customer Service wasn’t any help at all… I won’t be buying anything else from them.

31 marzo 2026
Non scritta su invito
Valutata 1 stelle su 5

Horrible quality dress

Horrible quality dress, not the same colour as the photo & stitching is shocking, can see loose threads when wearing dress. Refused refund, told that there is nothing wrong with the dress. Wouldn't EVER buy from this scaming company again. Total rip off.

8 gennaio 2026
Non scritta su invito
Valutata 1 stelle su 5

If I could give zero I would

If I could give zero I would. My order has never been fulfilled and I am unable to receive an update about my order. No one to talk to whatsoever. A day after placing this order, my card information was stolen and about $500 worth of fraudulent charges appeared.

9 febbraio 2026
Non scritta su invito
Valutata 1 stelle su 5

Shoe sizes are way off

I ordered a pair of shoes. First, they are represented with US sizes but I received Euro sized shoes that didn’t even correspond. Second, I tried to exchange the shoes and they said they didn’t do exchanges. Finally, they sent me a gift card in the amount of half of the price of shoes. I won’t be using it to purchase anything from them ever again!

28 gennaio 2026
Non scritta su invito
Valutata 1 stelle su 5

Buyers beware!

I had a really disappointing experience with Mavena & Co. I ordered shoes online that ended up not fitting, and when I reached out, I was told that because the item was on sale they would not offer an exchange.

Their policy states that sale items cannot be refunded, but it does not say they cannot be exchanged, which was all I was asking for. The shoes were unworn and in original condition. Instead of an exchange, I was offered a $25 store credit on a ~$65 purchase, which would require me to spend more money without confidence in sizing.

I also want to caution others to be very careful during their checkout process — the selected size was not clearly displayed, which made it easy to end up with a size you did not intend to purchase.

It’s especially frustrating because the shoes themselves are actually very cute and good quality, but the checkout experience and customer service completely ruined the experience.

2 febbraio 2026
Non scritta su invito
Valutata 1 stelle su 5

Cheap tat

Cheap tat, looks nothing like the item I ordered. I wanted to return the item but when tried contacting customer service the email is bounced back undelivered. This company is a scam site ...beware. Shop else way with a proper company

10 agosto 2025
Non scritta su invito
Valutata 1 stelle su 5

Dreadful cheap overpriced

Dreadful cheap overpriced rubbish that looks nothing like the publicity photographs. The publicity's photographs show a two layer dress with what looked like a clique crows. The dress is one piece slimy material on the crows are just printed into the fabric. It looks like an old granny dress. Scam site

20 maggio 2025
Non scritta su invito
Valutata 5 stelle su 5

Love my bag.

Love my bag.
Their item was out of stock and they reached out to me for an exchange free of cost. I got another bag and it took about 2 weeks to get to me but the quality is really good for the price.

1 dicembre 2024
Non scritta su invito
Valutata 1 stelle su 5

Never received my item

Never received my item. Poor customer service. I was never refunded for my items. Tracking never updated. This is a scam site!!!! Be aware don’t order. If I could give zero stars I would!!!!!!!!

11 aprile 2024
Logo di Mavens.Co

Risposta di Mavens.Co

Hello,
You pre-ordered the item on March 27th when the advertised ship date was April 12th. On April 5th we attempted to charge your card for the handbag but it declined 3 times on 3 separate occasions. Secondly, AFTER you were finally charged for the handbag you reached out to us saying that you told us to cancel the order which you had not and we told you that pre- orders have to be cancelled by the customer. You did not like that reply so you went ahead and charged multiple disputes with your bank and you got your money back. If you want to cancel the order and filed disputes how are you expecting us to still ship you the handbag?

Valutata 3 stelle su 5

Pros

Pros : loved the purse, easy to assemble, love the sparkle
Cons: packing wasn’t the best, I would prefer the straps and accessories to already be on the bag.

11 aprile 2024
Valutata 1 stelle su 5

Ordered item got my confirmation then a…

Ordered item got my confirmation then a email that my item was shipped while waiting for it for about a week I finally reached back
Out for them to tell me that they were out of stock.

25 marzo 2024
Logo di Mavens.Co

Risposta di Mavens.Co

Hello,
We apologize for the inconvenience however, we did communicate with you multiple times and your order was dispatched as soon as it became available. We also offered you the option to exchange if you did not want to wait.

Valutata 5 stelle su 5

Love the purple one and I think it was…

Love the purple one and I think it was the best color I ever got from a friend in my town and it looks great and the color was perfect too so I’m not too worried I think it’s a good color I just wanted you guys know

4 marzo 2024

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