Products as described however No confirmation on delivery. Order took nearly a week to arrive. I had to email for update on order which I did then get a quick response and update. Next time I would... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Products as described however No confirmation on delivery. Order took nearly a week to arrive. I had to email for update on order which I did then get a quick response and update. Next time I would... Leggi di più
L'azienda ha risposto
MasterFinish offered the best choice of wood dyes for the job with the brand/colour I was looking for together with a choice of sizes - 100ml, 500ml & 1L. Order was shipped same day and delivered next... Leggi di più
Can’t recommend enough. Price was extremely fair. He was able to sheet, plaster and paint all to a great standard which saved other trades. Went above and beyond to get the job done and finish to a gr... Leggi di più
Products are very good, unfortunately the app is extremely slow and frustrating
L'azienda ha risposto
At Master Finish, we have researched and put together a full catalogue of items required for the Surface Repair and Spraying Market. We are a one stop shop not only for professional customers, supplying some of the leading nationwide surface repair/magic man companies and construction companies directly, plus offering advice and products to the DIY sector. We ship across the UK and Europe, supplying products from our trusted partners including Hawk Labs - Morrells - PRO XL - Konig - Mohawk - Mirka - Lechler Paints - ROAR Polishing
Unit 19 Europa Court, Dee View Boulevard, CH1 4NP, Chester, Regno Unito
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Solitamente risponde entro 2 settimane
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Products are very good, unfortunately the app is extremely slow and frustrating

Risposta di MasterFinish
Good price and delivered several days before stated timescale

Risposta di MasterFinish
Promised delivery within 2/3 days
10 days later half the order arrived
Still waiting for the rest of the order 😡

Risposta di MasterFinish
Can’t recommend enough. Price was extremely fair. He was able to sheet, plaster and paint all to a great standard which saved other trades. Went above and beyond to get the job done and finish to a great standard. Will use again.
Stares I've been refunded yet i have still not received it and its been over a week since I got email saying ive been refunded

Risposta di MasterFinish
Excellent service, kept me updated with my order and always helpful with any queries.

Risposta di MasterFinish
Great and fast service better to used this website then using eBay

Risposta di MasterFinish

Risposta di MasterFinish
Best deal I could find on Mohawk brass lacquer. When I called and spoke with them they were very helpful and my subsequent online order and delivery process all went very smoothly.
not only are the products of exceptional quality what IV been most impressed with is the excellent customer service and advice and the quickness to respond..will be using this company a lot going forward.
1. Wordpress security randomly logged me out and stopped me from ordering or logging in.
2. Nia from APS replied to my email advising of this straight away the next day (GOOD)
3. When I tried to purchase no option to set a delivery address on the website.
4. When I called the office number at 4.34 pm message read "Our offices are now closed, we are open from Monday to Friday 8am to 5pm, please leave a message after the tone"
5. Offices were not answering and no tone, so no option to leave message, no option to buy online and set delivery address.
6. I called Nia's supplied mobile number and left two messages, no reply.
7. In the end I went onto my PC, logged in, set my temporary delivery address to my account and managed to make a purchase.
A lot of the 'action' buttons are greyed out too.
Currently the website is almost impossible to use, no idea if this was a botched update.
I have made multiple purchases from APS via ebay and amazon with no issues but their purchasing experience has been amongst the worst I have found.
The prices are good, the range is good and the customer service seems helpful, polite and responsive, which is why I spent extra time fighting to complete my purchase.
Guys, come on! Take 5 minutes to try and mystery shop your own company and see the massive fatal floors in your current set up. Feel free to contact me so I can explain your errors so hopefully you can resolve these issues.
To everyone else, remember this could be a glitch, in the mean time, I suggest phoning your order through, maybe before 4.34pm and hopefully someone will answer.
Great customer service rapid delivery thankyou
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