Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 3 stelle su 5

Products as described however No confirmation on delivery. Order took nearly a week to arrive. I had to email for update on order which I did then get a quick response and update. Next time I would... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

MasterFinish offered the best choice of wood dyes for the job with the brand/colour I was looking for together with a choice of sizes - 100ml, 500ml & 1L. Order was shipped same day and delivered next... Leggi di più

Valutata 5 stelle su 5

Can’t recommend enough. Price was extremely fair. He was able to sheet, plaster and paint all to a great standard which saved other trades. Went above and beyond to get the job done and finish to a gr... Leggi di più

Valutata 4 stelle su 5

Products are very good, unfortunately the app is extremely slow and frustrating

L'azienda ha risposto

Dettagli dell'azienda

  1. Laboratorio di riparazione di mobili
  2. Officina di autoriparazioni
  3. Negozio di articoli per la pittura
  4. Negozio di utensili

Scritti dall'azienda

At Master Finish, we have researched and put together a full catalogue of items required for the Surface Repair and Spraying Market. We are a one stop shop not only for professional customers, supplying some of the leading nationwide surface repair/magic man companies and construction companies directly, plus offering advice and products to the DIY sector. We ship across the UK and Europe, supplying products from our trusted partners including Hawk Labs - Morrells - PRO XL - Konig - Mohawk - Mirka - Lechler Paints - ROAR Polishing


Informazioni di contatto

4,2

Molto buono

TrustScore 4 su 5

80 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,2

Tutte le recensioni

(80)

16 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 4 stelle su 5

Products are very good

Products are very good, unfortunately the app is extremely slow and frustrating

8 settembre 2026
Logo di MasterFinish

Risposta di MasterFinish

Hi Colin
Thanks for the message. We are presently having a new website being built and will be launching it in the next couple of weeks.
Please send us feedback on the new site as we are constantly trying to improve what we offer our valued customers
Regards
Sales Team at Master Finish

Valutata 5 stelle su 5

Great 👍 product really happy

Great 👍 product really happy

10 agosto 2026
Logo di MasterFinish

Risposta di MasterFinish

Hi Steve
Thanks for the review. If you require anything please do not hesitate in contacting us
Regards
Sales Team at Master Finish

Valutata 1 stelle su 5

Promised delivery within 2/3 days

Promised delivery within 2/3 days

10 days later half the order arrived
Still waiting for the rest of the order 😡

19 agosto 2026
Logo di MasterFinish

Risposta di MasterFinish

Hi Alex
Apologies for the problems that you have had with the order.
The delay in getting the product to you is not acceptable and we have done a review as to why this has happened.
We try extremely hard to make sure the products we supply are to the highest standard, good value and delivered to our customers on time. We have failed in this instance on the delivery
Regards
Sales Team at Master Finish

Valutata 5 stelle su 5

Can’t recommend enough

Can’t recommend enough. Price was extremely fair. He was able to sheet, plaster and paint all to a great standard which saved other trades. Went above and beyond to get the job done and finish to a great standard. Will use again.

18 agosto 2026
Non scritta su invito
Valutata 1 stelle su 5

Stares I've been refunded yet i have…

Stares I've been refunded yet i have still not received it and its been over a week since I got email saying ive been refunded

29 luglio 2026
Logo di MasterFinish

Risposta di MasterFinish

Good afternoon,
I am sorry to hear you have not received your refund. Please get in touch with us on sales@masterfinish.co.uk for us to rectify this for you.
Kind Regards
Master Finish Sales Team

Valutata 5 stelle su 5

Excellent service

Excellent service, kept me updated with my order and always helpful with any queries.

22 luglio 2026
Logo di MasterFinish

Risposta di MasterFinish

Hi Steven
Thanks for the review. If you require anything please do not hesitate in contacting us
Regards
Sales Team at Master Finish

Valutata 5 stelle su 5

Faultless service

Faultless service, would recommend this company, will use again.

27 novembre 2025
Logo di MasterFinish

Risposta di MasterFinish

Hi Geoff
Thanks for the review. If you require anything please do not hesitate in contacting us
Regards
Sales Team at Master Finish

Valutata 5 stelle su 5

Exceptional service

Exceptional service. Speedy deliveries.

17 novembre 2025
Logo di MasterFinish

Risposta di MasterFinish

Hi Ben
Thanks for the review. If you require anything please do not hesitate in contacting us
Regards
Sales Team at Master Finish

Valutata 5 stelle su 5

product and customer service

not only are the products of exceptional quality what IV been most impressed with is the excellent customer service and advice and the quickness to respond..will be using this company a lot going forward.

13 ottobre 2025
Valutata 3 stelle su 5

Come on guys, sort it out! This is embarrassing!

1. Wordpress security randomly logged me out and stopped me from ordering or logging in.
2. Nia from APS replied to my email advising of this straight away the next day (GOOD)
3. When I tried to purchase no option to set a delivery address on the website.
4. When I called the office number at 4.34 pm message read "Our offices are now closed, we are open from Monday to Friday 8am to 5pm, please leave a message after the tone"
5. Offices were not answering and no tone, so no option to leave message, no option to buy online and set delivery address.
6. I called Nia's supplied mobile number and left two messages, no reply.
7. In the end I went onto my PC, logged in, set my temporary delivery address to my account and managed to make a purchase.

A lot of the 'action' buttons are greyed out too.

Currently the website is almost impossible to use, no idea if this was a botched update.

I have made multiple purchases from APS via ebay and amazon with no issues but their purchasing experience has been amongst the worst I have found.

The prices are good, the range is good and the customer service seems helpful, polite and responsive, which is why I spent extra time fighting to complete my purchase.

Guys, come on! Take 5 minutes to try and mystery shop your own company and see the massive fatal floors in your current set up. Feel free to contact me so I can explain your errors so hopefully you can resolve these issues.

To everyone else, remember this could be a glitch, in the mean time, I suggest phoning your order through, maybe before 4.34pm and hopefully someone will answer.

21 ottobre 2025
Non scritta su invito

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più