1st ever claim after 40+ years boating and Mariner made it easy. Quick phone call, online claim, photo/s and quote for repair sent and within 48 hours had approval. Paid excess to repairer and Mariner... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
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The joining process was flawless, excellent and timely communication. Laura was very helpful. So much better experience than I had with Yamaha Insurance who did their best to be uncontactable. So... Leggi di più
L'azienda ha risposto
the claim process and approval was quick and easy. From the moment i sent my quotation for repairs it was approved in a matter of minutes and i could get the repair underway.
L'azienda ha risposto
The computer generated questions did well, there should be no mistake. Impersonal but to the point. Quick response.
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Mariner Insurance has been offering Kiwis boat insurance in New Zealand for over a decade with specialist marine insurance cover for trailer boat, jet ski, yacht, launch, charter boat, construction, bluewater and transit. We are locally owned and are boaties too, so please get in touch for a quote.
Informazioni di contatto
2 Reg Savory Place, 2013, Auckland, Nuova Zelanda
- 0800 466 467
- info@mariner.co.nz
- mariner.co.nz
4,9
Eccellente
3K recensioni
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Ha risposto al 100% delle recensioni negative ricevute
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Risposta di Mariner Insurance
Hi Shane, thanks for your review. Great to hear you found our online service quick and easy to get cover in place. Welcome aboard!
Great service and competitive premium
Timely response to enquiry for boat insurance, straight forward application process and competitive premiums.
11 gennaio 2026
Risposta di Mariner Insurance
Hi Jonny, thanks for your review and kind words. We thrilled to hear the Mariner Crew was able to help you with getting timely and competitive cover in place for your vessel - Welcome aboard!
Very prompt and efficient reponse
12 gennaio 2026
Risposta di Mariner Insurance
Hi Ken, thanks for your review. Great to hear the Mariner team are offering prompt and professional service. Welcome aboard!
Fast response to my claim.Hassle free…
Fast response to my claim.Hassle free claim procedure and good outcome.
1 dicembre 2025
Risposta di Mariner Insurance
Hi Hedley, thanks for your feedback! We're glad to hear your claims experience was hassle free and handled in a timely manner. Glad to have you back on the water!
Risposta di Mariner Insurance
Hi Jake, thanks for your review. Great to hear that you are happy with the service received throughout your claims process. Glad to have you back on the water!
Excellent communication and very timely…
Excellent communication and very timely handling of my claim.
14 novembre 2025
Risposta di Mariner Insurance
Hi there, thank you for your review and kind words. Great to hear that you are happy with the communication and timely service received throughout your claims process. Glad to have you back on the water!
Risposta di Mariner Insurance
Hi Steve & Christine, thanks for your review. Great to hear you found our online service quick and easy to get cover in place. Welcome aboard!
Friendly and professional
Friendly and professional. Very easy to deal with - Mariner delivered comprehensive cover for our boat quickly and at a very reasonable cost. We’ll be staying. Thanks.
9 gennaio 2026
Risposta di Mariner Insurance
Hi Ian, thank you for your review and kind words. We’re thrilled to hear you found the process insuring with Mariner so easy and that your cover was sorted quickly and at a competitive price. We’re happy to have you with us and look forward to supporting you for many years to come. Welcome aboard!
Got a real person on the phone that…
Got a real person on the phone that speaks ENGLISH! as their first language. Fast, helpful and onto it.
8 gennaio 2026
Risposta di Mariner Insurance
Hi David, thanks for your review. Glad to hear the Mariner Crew was able to help you with getting hassle free cover for your vessel - Welcome aboard!
Great easy to deal with
6 gennaio 2026
Risposta di Mariner Insurance
Hi Nigel, thanks for your review. Great to hear the Mariner Crew were helpful and able to help you get hassle free cover in place for your vessel - Welcome aboard!
Great to get an immediate quote online.
7 gennaio 2026
Risposta di Mariner Insurance
Hi Richard, thank you for the review. Great to hear you found our online service quick and easy to get cover in place. Welcome aboard!
Risposta di Mariner Insurance
Hi Lyndon, thanks for your review. We're happy the Mariner Crew was able to help you with getting specialist cover for your vessel - Welcome aboard!
Quick and easy ,great pricing compared…
Quick and easy ,great pricing compared to the mainstream insurance company's, half the price of what I was paying
6 gennaio 2026
Risposta di Mariner Insurance
Hi there, thank you for your feedback! We’re happy to hear the process was quick and easy and that our pricing really stands out. Providing affordable, comprehensive cover is what Mariner aims for, and it’s great to know we delivered. Enjoy your summer out on the water - Welcome aboard!
Risposta di Mariner Insurance
Hi there, thanks for your review. Glad to hear the Mariner Crew was able to help you with getting hassle free cover for your vessel - Welcome aboard!
Risposta di Mariner Insurance
Hi Gary, thanks for your review. Great to hear you found Mariner's service quick and easy to get cover in place. Welcome aboard!
Very accomodating stuff
Very accomodating staff. Amazing services well done. Thank you for your service
28 dicembre 2025
Risposta di Mariner Insurance
Hi Junhrey, thank you for your review and kind words. We are happy to hear the Mariner Crew provided great service and were able to help you with getting hassle free cover for your vessel - Welcome aboard!
Mobile optimization.
Hi. Overall I was satisfied because I was able to begin the policy on the day I had just bought a boat. That said, I do believe that your mobile website could be optimized in a way that improves the UX - it seemed to be hard to navigate around the form on mobile and I very nearly gave in. Perhaps you have noticed this in your form abandonment/user drop off.
All the best.
27 dicembre 2025
Risposta di Mariner Insurance
Hi Simon, thank you for your feedback.
We’re glad we could get your policy started quickly on the day you bought your boat - that’s exactly the kind of service we aim to provide. Our website is designed to be mobile-friendly, but its not as mobile friendly as it could be ! We do have a new online facility that is more modern, in terms of look, responsiveness and compatibility rolling out soon. Appreciate your constructive comments - Aaron@Mariner
Friendly helpful team
26 dicembre 2025
Risposta di Mariner Insurance
Hi Denis, thank you for the review & kind words. Great to hear the Mariner team are offering friendly & helpful service. Welcome aboard!
Quick
Quick, easy application process. I needed urgent insurance cover and received it before I picked up boat and headed away on holiday.
24 dicembre 2025
Risposta di Mariner Insurance
Hi there, thank you for your review. We’re glad the application process was quick and easy, and that we could provide urgent cover in time for your holiday. We hope you had a great time out on the water - Welcome aboard!
Very simple and straight forward all…
Very simple and straight forward all happend online
31 dicembre 2025
Risposta di Mariner Insurance
Hi there, thank you for the review. Great to hear you found our online service quick and easy to get cover in place. Welcome aboard!
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